Technical data

Chapter 7: Service and Maintenance
Error Codes and Actions
(9/00) 7-5
Error Message Description Probable Cause Remedy
CHANGE PWCEL ERR There was an error when
attempting to change a
POWERCELL address.
Communications error with
POWERCELL.
Run the cell diagnostics to verify
the POWERCELL address. If it is
still at its old address, try
changing the address. If the
problem persists, replace the
POWERCELL.
CLEAR_TARE_AT_0 According to the scale setup
parameters, the scale must be at
gross zero in order to clear tare.
If you select Tare Interlock,
the scale must be at gross 0
in order to clear tare.
Check local Legal For Trade
requirements. If you do not want
this feature, turn off the Tare
Interlock selection.
Command error An error occurred in trying to
access a file from the JagBASIC
interpreter.
Most likely, you tried to
access a file that does not
exist. It is also possible that
the file system has been
corrupted.
Use the DIR command from the
JagBASIC Interpreter to verify the
directory of the RAM disk. If the
file system has been corrupted,
you need to re-initialize it from
the JagBASIC setup menus and
rebuild it from the backup files
you are maintaining on a PC.
BRAM Power Fail! The JAGXTREME terminal
detected low power supply
voltage while attempting to write
permanent data to BRAM Shared
Data.
You have an early version of
the JAGXTREME terminal
power supply or a bad power
supply.
Upgrade the power supply on
the terminal with the latest
version.
CONECT_NOT_ FOUND Serial connection not found. Improper serial setup. Reset serial programming block
to factory defaults. Reprogram
serial setup parameters.
CTL_EE_CHKSM_ERR Checksum error on accessing the
EEPROM on the Controller Board.
This EEPROM holds the
calibration parameters for single-
cell DigiTOL and DJBox scales.
Electrical noise, static
discharge, or bad EEPROM
chip.
Recalibrate DigiTOL scale. If
problem persists, replace the
EEPROM on the controller board
or the controller board itself.
CTL_EE_NO_ACCESS Physical error on accessing the
EEPROM on the Controller Board.
This EEPROM holds the
calibration parameters for single-
cell DigiTOL and J-Box scales.
Hardware malfunction. Power down/up the terminal. If
problem persists, replace the
EEPROM on the controller board
or the controller board itself.
DEST_NOT_CONNECT The remote JAGXTREME terminal
that is the destination for a cluster
communications message is not
connect ed.
The remote terminal that is
the destination for a cluster
communications message is
not connected.
Verify network setup; verify
Ethernet wiring, addresses, and
terminations.
Device error JagBASIC programming error. The JagBASIC program has
referred to an illegal device or
a device that is not open.
Correct the JagBASIC program.
DIM not array JagBASIC programming error. The JagBASIC program has
attempted to dimension a
variable that is not an array.
Correct the JagBASIC program.