User's Manual

WESROC® RMS Mini-Base Unit – User Manual
Independent Technologies, Inc.
Revision Orig. June 30, 2009 Page 6
Service Call
Performing a Wesroc® Mini-Base Service Call
While not absolutely necessary, it is important to perform a service call. The
configuration process sets up the needed information in the Mini-Base in order
for it to perform its function. This includes tank level alarm thresholds, scheduled
reporting information, etc… But, importantly, one of the things that the Host
Computer sets up is the host phone numbers that the Mini-Base unit uses to call
the Host Computer. This is the phone number that is used regardless of the
phone number dialed to reach the Host Computer during the configuration
process. It is possible for a configuration to pass and a service call to fail due to
an improper phone number sent by the Host Computer. A service call verifies
that the Host Phone Number as sent by the Host Computer is correct.
Use the Mini-Base menu to get to the service call function. Press all three
buttons then press the “Up” or “Down” button until the display shows “SC” for
Service Call. Then press the “Mode” button. This will start a service call.
During the service call, the display will show rotating pointers in the left and right
side of the display. These show when information is being passed from the Mini-
Base to the Host Computer and from the Host Computer to the Mini-Base
respectively. When the service call completes successfully, the display will show
“OK”. If the service call fails for any reason, the display will blink “ER” for ERror.