Technical information

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13 - What to do if you experience a reception problem
Symptom Possible Cause Solution (to try)
Youarereceivinganalogue
channels without a problem,
but no digital channel seems
to be getting through.
Yourantennais
pointing towards
an analogue
emitter, when
digital channels are
emitted by another
transmitter.
Adjusttheorientation
of your antenna (see
paragraph 1B).
Youarereceivinganalogue
channels without a problem,
but no digital channel seems
tobegettingthrough.Youlive
in a flat.
The system of
collective antenna
is not adapted to
terrestrial digital.
Contact the flat owner
or the residence union.
Youarereceivinganalogue
channels without a problem,
but no digital channel seems
to be getting through.
Yourareais
not covered by
digital terrestrial
yet. There is no
immediate solution.
Youmustwaituntil
your area is covered.
There are some channels
you are not receiving at all.
The channels that you are
receiving do not have a high
reception level. The image
you get in analogue is not
great either.
Youarelocatedfar
from the emitter.
1 - Try an indoor
amplifier.
2 - Try a mast
amplifier.
3 - Find a better
performance antenna.
To help you figure out the problem you have come across, it could be useful
for you to obtain more information on the position of digital emitters, as well as
theUHFnetworksthatareused.
IMPORTANT ! If you experience a problem with the digital terrestrial reception,
it is necessary to define as clearly as possible the symptom of the problem
that is occurring
If you refer to the board below, you will see various solutions for problems
you may come across.