User`s manual

63
to the VGA driver installation).
B) Connect a VGA CRT monitor to the VGA2 connector, if there is a display, then the
second LCD panel could be defective or is not installed properly.
B-1) Please check that both the VGA signal cable and second LCD power cable are
connected properly (Shut the power off before connecting the 2 above mentioned
cables.)
B-2) Check that the VGA cable is connected to A/D board CN2. Or it could be
defective.
B-3) Check that the LCD signal cable is properly connected to A/D board CN8 and
LCD panel. Or it could be defective.
Please re-connect both ends of the LCD signal cable in the correct location. Or
replace with a new cable.
B-4) There will be no backlight if the is inverter is defective.
C) Check that the 16 PIN VGA cable is connected to mainboard CN6 and 9000PB0270
secondary I/O board CN4 properly.
D) The mainboard C&T69000 chip could be defective.
E) The 9000PB0270 secondary I/O board could be defective.
Second Touch Screen is Not Functioning Properly
A) Check CMOS settings, COM4 needs to be “Enabled”. The correct settings are “2E8h”
and “IRQ11”.
B) Check that there are no conflicts between COM4 IRQ11 and any other devices.
C) Check that the ELO driver has been properly installed. Or try to re-install again (Please
refer to the ELO driver installation).
D) Check that the ELO controller on COM4 has been detected during the ELO driver
installation. If yes, then check that the flat cable from the ELO touch screen has been properly
connected to the ELO controller
(Attention: Pin1 mark should be on the same side as the ELO controller).
E) Check that the ELO controller Green LED is blinking.
If no, there is no DC+5V support for the ELO controller from the mainboard.
E-1) Check the 9000PB0270 secondary I/O board JP1 and JP2 jumper settings. The
correct jumper settings for the 2
nd
Touch screen are:
JP1 PINs 2-3 shorted.
JP2 PINs 1-3, PINs 2-4 shorted.
E-2) Check that the RJ45 cable from the 2
nd
Touch panel is connected properly to the
COM4/VFD port.
E-3) Check that the COM4 cable is properly connected between 9000PB0270
secondary I/O board CN7 and mainboard CN22.
F) ELO controller could be defective or the ELO Touch panel could be defective.
PS/2 Keyboard is not Functioning Normally
A) Make sure the keyboard is properly connected to the PS2 keyboard port before the