Installation of RT850 with Metrologic MS860 Laser Scanner 1. RT850 is shipped with the base, laser scanner and main system completely assembled. To connect power cord and I/O cables, the laser scanner must be removed. This can be done by removing four screws holding the laser scanner on the left and right sides. 2. Connect the power cord to the power supply unit on the left side of the base. 3. Connect the I/O cables as appropriate by the application, such as Ethernet network cable. 4.
5. Place MS860 laser scanner in front of the base, connect the cable from scanner to COM1 of the main system. Please note that COM1 on the system has been configured to supply +12V on pin 9, thus eliminate the need for and extra power supply for the scanner. If COM2 needs to be used for the scanner, jumpers in the system unit must be reconfigured to supply +12V on COM2. In case a model of scanner which requires +5V is used instead, jumper in the system unit must also be recofigured.
Installation of separately purchased MS860i Laser Scanner on RT850 There is a scanner cable (9000XC1363) in the accessory box. Please use this cable to replace the one on MS860i. 1. Open MS860i housing. 2. Replace the original cable with 9000XC1363. Connect the JST 6-pin connector to J7, the RS-232C signal, and 4-pin connector to J1, the power input. 3. Reassemble the housing.
User's Manual
Federal Communications Commission (FCC) This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
DHHS- the CD-ROM Drive FDA Regulations require the following statement for all laser-based devices: “Caution, Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.” Caution: This appliance contains a laser system and is classified as a “CLASS 1 LASER PRODUCT”. To use this model properly, read the instruction manual carefully and keep this manual for future reference.
Important Safety Information SAFETY INSTRUCTIONS 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. Please read these safety instructions carefully. Keep this User’s Manual for later reference. Disconnect this equipment from the AC outlet before cleaning. Don’t use liquid or spray detergent for cleaning. Use only a moistened sheet or cloth. For pluggable equipment, the socket-outlet should be installed near the equipment and should be easily accessible. Keep this equipment from humidity.
Copyright The information in this guide is subject to change without prior notice. The manufacturer shall not be liable for technical or editorial errors or omissions contained herein, nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material. This manual contains information protected by copyright. No part of this manual may be photocopied or reproduced in any form without prior written consent from the manufacturer. © 2001 All rights reserved.
Table of Content Chapter 1 Introduction 1 1 Crossbow Characteristics ........................................................................................................ 1 How to Use This Manual.......................................................................................................... 2 A Visual Tour of Crossbow ...................................................................................................... 3 What comes with Crossbow ...............................................
ELO Touch Tools Installation................................................................................................. 44 ELO Touch Tools Installation for Windows 98 and 2000 ............................................... 44 ELO Control Panel .......................................................................................................... 46 Chapter 4 Specifications 49 49 I/O board Configuration..............................................................................................
Chapter 1 Introduction Crossbow Characteristics Ø Crossbow uses a high speed processor capable of handling a high capacity of data efficiently. Ø Crossbow’s solid quality Aluminum housing distinguishes it from ordinary plastic housings. Ø With dual VGA chips Crossbow can function with multiple displays under Windows 98 and 2000. This allows for a variety of applications such as displaying commercial information on the second LCD or as a cash register.
How to Use This Manual This manual contains all the information you need to set up and use Crossbow. In addition, you can also consult the manuals for the operating sy stem and added hardware. Chapter 1 Provides an introduction to Crossbow and this manual. Chapter 2 Provides all necessary information for all hardware setup. Chapter 3 Provides the necessary information for installing the Video drivers and the touch screen tools, Audio and LAN drivers.
A Visual Tour of Crossbow Before you start, take a few moments to become familiar with Crossbow.
The following items are optional: Ø Magnetic card reader (MCR) and bracket Ø External CD-ROM drive with cable Ø External USB floppy disk drive with cable Ø VFD customer display Ø Second LCD panel Ø Second Touch panel Optional accessories 4
Dimensions Crossbow Dimensions Second LCD Dimensions Crossbow and MCR Dimensions 5
Connector Panels Primary Connector Panel The primary connector panel is located on the bottom of the back on the main unit. To clearly see the panel you must turn Crossbow upside down or remove the base.
Secondary Connector Panel The secondary connector panel is located on left side of the back of the main unit. It comes with a cover that needs to be removed to install a second LCD panel, touch screen, PS/2 Keyboard, CD ROM Driver or a VFD customer display.
Chapter 2 Hardware Setup Crossbow Assembly Please make sure that the system power is turned off and the power supply is disconnected when making any hardware changes on Crossbow. Hard Disk Drive Installation Crossbow comes with an empty hard disk Drive (HDD) unless a special request has been made. Installing a HDD 1. Turn off system power and remove power cable from Crossbow. 2. Tilt the main LCD to 95 degrees. 3.
4. Remove the 3 screws holding the HDD frame in place. 5. Attach the frame to the HDD (4 screws). 6. Connect the HDD power cable and IDE cable. The red stripe on the ribbon cable should be aligned with PIN 1 on the IDE connector of HDD. 7. Reinstall the HDD frame with HDD attached in Crossbow (3 screws). 8. Replace cover and 6 screws. 9. Connect the main unit power.
Compact Flash Installation Crossbow will configure Compact Flash in IDE mode as secondary master after it is installed. The next available drive letter will be automatically assigned to Compact Flash. Installing Compact Flash 10. Turn off system power. 11. Tilt the main LCD to 95 degrees. 12. Remove the 4 screws that attach the Compact Flash cover to the main unit and lift the cover off. 13. Insert Compact Flash and lock the black lever in a 90 degree position.
Second LCD Panel Installation An optional second LCD panel can be easily installed on Crossbow. To install a second LCD panel Crossbow must have mainboard NOVA3710DV installed. Installing second LCD panel 1. Turn off system power. 2. Remove the secondary I/O port cover (1 screw). 3. Attach the second LCD to the back of the main unit with 3 screws.
4. Attach the second LCD panel VGA cable in the VGA2 port on the I/O panel. 5. Attach the second LCD power cable in the Power port on the I/O panel. 6. Turn on system power.
OSD Settings for Second LCD Panel Crossbow secondary LCD panel has built-in OSD (on screen display) controls to adjust various display parameters. The control buttons are located on the right side of the back cover. OSD Settings There are four buttons on the OSD panel: Select, Down, Up, and Enter. The functions of these four buttons are as follows: Menu Press to open the OSD window. Back one menu level up. Press to exit the OSD window while in OSD mode. DownArrow Press to scroll item selection bar down.
Geometry Menu Contrast Menu Auto-Adjustment H. Position V. Position H.
Second LCD with Touch Screen Installation An optional second touch screen can be easily installed on Crossbow . To install a second LCD with Touch Screen panel Crossbow must have mainboard NOVA3710DV installed. Installing second LCD with touch panel 1. Turn off system power. 2. Make sure JP1 and JP2 on the secondary I/O board 9000PB270 are correctly set. Please refer to page 61, Troubleshooting. 3. Remove the secondary I/O port cover (1 screw). 4.
5. Attach the second LCD/touch panel VGA cable into the VGA2 port on the I/O panel. 6. Attach the second LCD/touch panel power cable into the Power port on the I/O panel. 7. Attach the second LCD/touch panel RJ45 cable into the VFD port on the I/O panel. 8. Turn on system power. Note: If the second LCD or touch screen doe not work normally, please refer to troubleshooting.
Magnetic Card Reader Installation An optional Magnetic Card Reader (MCR) can be installed on the right side of Crossbow. Magnetic Card Reader (MCR) Installing an MCR 9. Turn off system power. 10. Unplug loopback from the MCR socket. The MCR socket is found on the right side on the back of Crossbow. Loopback 1. Connect MCR cable. 2. Install MCR to the main unit (2 screws) 3. Turn on system power.. Note: If the MCR does not work normally, please refer to troubleshooting.
MCR Parameter Modification This option is for users who need to customize the MCR parameters for a particular task. Some of the useful parameters include: The selection of country code, other than the default English. The choice of track combinations. The preamble/postamble codes. The MCR parameters can be modified using the MCR Mod Kit, which can be ordered as an option.
VFD Customer Display Installation An optional VFD customer display can be installed on the back of Crossbow. A VFD customer display cannot be installed at the same time as a second LCD panel or second LCD touch panel. Rear view with VFD attached Installing a VFD 1. Turn off system power. 2. Make sure that JP1 and JP2 on secondary I/O board 9000PB270 are set correctly. Please refer to page 58, Mode1 RJ45 connector used for VFD . 3. Install the VFD to the back of the main unit with 3 screws. 4.
External Floppy Drive Installation 1. Please make sure the USB ports in the CMOS setup are enabled. 2. Connect FDD USB cable to the USB port of Crossbow. 3. Please complete the installation of the USB driver according to the instruction shown on the screen. CD-ROM Installation 1. Please make sure the IDE 2 in the CMOS setup are enabled. 2. Turn off the power. 3. Plug CD-ROM cable to CD-ROM port. Note: If the CD-ROM can not be detected by the system, please refer to troubleshooting.
Chapter 3 Software Setup Crossbow comes with a variety of drivers for different operating systems. You will find 2 CDs with Crossbow. The first CD covers the ELO Touch Tools this CD has the necessary software for the touch screen function of one or two LCD panels. The second CD has all the necessary drivers to setup Crossbow. VGA Driver Installation Crossbow can be equipped with two VGA chipsets. One for the main LCD panel and the second for a second LCD panel.
5. Select the set up you prefer and location for the installation. It is recommended to install in the default location. 6. Select the Program Folder you want. 7. If you are satisfied with the settings click Next.
Installation could take a few minutes. 8. Restart Crossbow to complete the installation procedure. SIS300 driver installation Windows 2000 1. Open D:\VGA\SIS\SiS630\WIN2000 folder. 2. Run setup.exe. 3. Select Next to continue. 4. Select the set up you prefer and location for the installation. It is recommended to install in the default location.
5. Select the Program Folder you want. 6. If you are satisfied with the settings click Next. Installation could take a few minutes. 7. Restart Crossbow to complete the installation procedure.
Second LCD Panel Driver C & T 69000 VGA Driver Installation Windows 98 1. Open the D:\VGA\C&T\65555-69k\Win98 folder. Run 98600.exe 2. Click Next.
3. Click Yes. 4. Select Yes, I want to restart my computer now. Click Finish.
Enable Second LCD Panel Settings Windows 98 After you have installed the VGA drivers for both the Primary LCD panel and second LCD panel you must adjust the settings. 1. Open Device Manger in the System Properties. Select Chips and Tech 69000 PCI Click Properties. 2. Click Yes to enable the second LCD monitor.
3. Select the Extend my Windows desktop onto this monitor box Click OK. During boot sequence “No Sync” will appear on the second LCD panel. The boot sequence can take a minute or so when a second LCD panel is installed. C & T 69000 VGA Driver Installation Windows 2000 1. On the Crossbow Desktop right click My Computer. 2. Click the Hardware tab.
3. Click Device Manager. 4. Right click Chips and Technologies (Asiliant) 69000. 5. Select Properties.
6. Click the Driver tab. 7. Click Update Driver. 8. Click Next.
9. Select Display a list of known drivers for this device so that I can choose a specific driver. Click Next. 10. Select Chips and Technology (Asiliant) 69000. Click Have Disk. 11. Click Browse.
12. Find D:\VGA\C&T\65555-69K\Win2k on the utilities disk. Click OK. 13. Select Chips and Technologies (Asiliant) 69000. Click OK. 14. Click Next.
15. Click Yes. 16. Click Finish.
Enable Second LCD Panel Settings Windows 2000 After you have installed the VGA drivers for both the Primary LCD panel and second LCD panel you must adjust the settings. 1. Right click your mouse anywhere on the desktop 2. Click the Settings tab. 3. Make sure that for the primary LCD that both Use this device as the primary monitor and Extend my Windows desktop onto this screen are selected.
4. Select the second LCD panel. This is done either by clicking on the number 2 or selecting from the dropdown menu. 5. For the second LCD panel make sure that Extend my Windows desktop onto this monitor is selected. During boot sequence “No Sync” will appear on the second LCD panel. The boot sequence can take a minute or so when a second LCD panel is installed.
LAN Driver Installation Realtek LAN Driver Installation Windows 98 1. Open Device Manger in the System Properties. Select PCI Ethernet Controller Click Properties 2. Select the Driver tab. Click Update Driver.
3. Click Next. 4. Select Search for a better driver then the one your device is using now (Recommended). Click Next. 5. Select Specify a location: Click Browse. Open D:\LAN\REALTEK\8139C\WIN98 Click Next.
6. Click Next. 7. Click Finish. 8. Click Yes to restart your computer. Realtek LAN Driver Installation Windows 2000 After Windows 2000 is installed the Realtek LAN driver will be automatically installed.
Audio Driver Installation Audio Driver Installation Windows 98 1. Open Device Manger in the System Properties. Select PCI Audio Device. Click Properties 2. Select the Driver tab. Click Update Driver.
3. Click Next. 4. Select Search for a better driver then the one your device is using now (Recommended). Click Next. 5. Select Specify a location: Click Browse. Open D:\AUDIO\SIS\SiS630\WIN95_98 Click Next.
6. Click Next. 7. Click Finish. 8. After the audio driver is installed you should see two items under the Sound, Video and game controllers.
Audio Driver Installation Windows 2000 1. Locate the Audio folder on the utilities CD. Open the Audio/SIS/SIS630 folder. Run Setup.exe Click Next. 2. Click Next.
3. Click Yes. 4. Select Yes, I want to restart my computer.
ELO Touch Tools Installation ELO Touch Tools Installation for Windows 98 and 2000 The ElO Touch Tools installation will auto run after inserting it in the CD-ROM. The following procedure is the same for Windows 98 and Windows 2000. 1. Select “Install MonitorMouse” for the correct operating system you have installed on Crossbow. 2. Select Next. 3. Read the “License Agreement” and click Yes if you accept it.
4. Select If you have one or two monitors and click Next. 5. Select the COM port for the monitor. It is recommended that you select COM3 for primary touch screen and COM4 for second touch screen. Press Next. 6. Wait until the ELO Touch Tools have been installed. 7. Select View ELO touch screen control panel. 8. Click Finish. Crossbow will reboot automatically.
After the system finishes rebooting follow the directions to calibrate ELO Touch Tools. ELO Control Panel This section explains the different options in the ELO control Panel. General tab The general tab allows you to: Ø Change the COM port your touch screen is set to. Ø Calibrate the touch screen with the Align button. Buttons tab The Buttons tab allows you to: Ø Adjust all mouse emulation controls. Ø Change cursor properties Ø Enable or disable right mouse button utility.
Sound tab The Sound tab allows you to: Ø To change sound properties for ELO touch tools. Diagnostics tab The Diagnostics tab allows you to: Ø View Controller Information.
About tab The About tab displays Information about ELO Touchsystems 48
Chapter 4 Specifications System Configuration CPU supports Intel Celeron® up to 800 MHz or above, Pentium III ( FCPGA ) 500-933 MHz (or Above ) Processor. Supports 66MHz, 100MHz and 133 MHz FSB Chipset SIS630S 66/100/133MHz CPU / DRAM Clock DRAM One 168-pin DIMM socket, supports SDRAM RAM module, up to 512MB Primary SVGA Onchip AGP SIS300 3D (Share memory up to 64MB RAM) for primary LCD panel. 1 Secondary SVGA Onboard PCI C&T69000 (2MB memory ) for second LCD panel (NOVA3710DV only).
CD-ROM Port Supports 24x Slim type external CD-Rom drive Audio Port Integrated SIS7018, Sound Blaster compatible, AC97 compliant Construction Die-cast aluminum enclosure, spill resistance Optional Features Customer display Integrated VFD/LCD customer display Magnetic card reader FDD Integrated Single/ Dual/ Triple Track MCR CD-ROM External 24X slim type CD-ROM driver Second LCD Panel Integrated 12” TFT LCD Panel. Crossbow must have mainboard Nova-3710 DV installed to use a second LCD panel.
I/O board Configuration The main I/O board 9000PB0280 covers the primary I/O ports to the mainboard. Including: DC power input, COM1 and COM2, LPT1, PS/2 mouse, audio, cash drawer port, USB and LAN port. 9000PB0280 I/O Board Pin Definition CON101 System DC power connector PIN No. 1 2 3 4 5 6 7 8 9 10 11 12 CON10 Description DC +12V +5SB NC GND NC GND DC +5V DC +5V NC GND GND PSON DC power connector for Mainboard PIN No.
CON7 Cash drawer RJ11 connector PIN No. 1 2 3 4 5 6 CON3 CON8 DESCRIPTION FG L1SW+ DC +12V (L1+/L2+) L2SW- parallel port LPT1 D-SUB25 connector PIN No. Description PIN No. Description 1 3 5 7 9 11 13 15 17 19 21 23 25 PRT_STB# PRT_D1 PRT_D3 PRT_D5 PRT_D7 PRT_BUSY PRT_SLCT PRT_ERR# PRT_SLIN GND GND GND GND 2 4 6 8 10 12 14 16 18 20 22 24 PRT_D0 PRT_D2 PRT_D4 PRT_D6 PRT_ACK# PRT_PE PRT_AED# PRT_INIT# GND GND GND GND PS/2 mouse connector PIN No.
CON13 Audio line output EAR connector PIN No. 1 2 3 4 5 CON2 DESCRIPTION EAROUT-L GND EAROUT-R RJ45 LAN connector PIN No. 1 2 3 4 5 6 7 8 CON4&CON41 PIN No. 1 2 3 4 5 6 7 8 9 Description LAN_TX+ LAN_TXLAN_RX+ LAN_L45 LAN_L45 LAN_RXLAN_L78 LAN_L78 RS232 port COM1 and COM2 D-SUB connector Description DCD SIN SOUT DTR GND DSR RTS CTS RI/DC output (RI is the default setting) Pin9 signal can be selected as standard RI or DC power output depending on the JP2 and JP3 jumper settings.
JP2 1-2 3-4 5-6 CON5 Description PIN9 of COM2=DC +12V PIN9 of COM1=RI(Default setting) PIN9 of COM2=DC +5V USB port PIN No. Description 1 3 5 7 CON1 +5V USB_0USB_0+ GND PIN No. 2 4 6 8 Description +5V USB_1USB_1+ GND I/O Bus connector PIN No. Description PIN No.
51 53 55 57 59 CON9 PRT_INIT# LAN_L78 LAN_L45 LAN_TX+ LAN_TX- 52 54 56 58 60 PRT_SLIN LAN_L78 LAN_L45 LAN_RX+ LAN_TX+ PS/2 keyboard signal and DC power connector An 8 wire cable connects to 9000PB0270 secondary I/O board CN8, this supplies power for the 2nd LCD panel, VFD customer display and PS2 keyboard. PIN No. 1 2 3 4 5 6 7 8 CON12 Description KB-DATA KB-CLK +5V +5V GND GND +12V +12V Internal keyboard connector for magnetic card reader A 6 wire cable connects to the small MCR connector board.
9000PB0270 I/O Board Pin Definition 9000PB0270 secondary I/O board includes external CD-ROM port, 2n d LCD/VGA port, 2nd LCD DC power, PS/2 Keyboard, and COM4/VFD ports.
CN5 2nd LCD/VGA connector PIN No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 CON9 RED GREEN BLUE NC GND GND GND GND NC GND NC SM DATA SM CLK V-SYNC H-SYNC DC power output for 2nd LCD panel PIN No. 1 2 3 4 CN10 Description Description NC GND +5V +12V PS/2 keyboard connector PIN No.
CN6 RJ45 connector for VFD customer display or second LCD touch screen. The port can be used for either a VFD customer display or second LCD touch screen. Since VFD and second touch screen controller need different DC power (VFD needs DC +12v, touch screen contoller needs DC +5v) the jumpers need to be set accordingly. Please see below for the proper jumper settings for each. Mode1 RJ45 connector used for VFD 1-2 JP1 Short PIN No.
CN1 44PIN 2.00mm IDE connector connects to the mainboard secondary IDE connector CN3 PIN No. 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 Description RESET# DATA 7 DATA 6 DATA 5 DATA 4 DATA 3 DATA 2 DATA 1 DATA 0 GND IDE DRQ IOW# IOR# IDE CHRDY IDE DACK INTERRUPT SA 1 SA 0 HDC CS0# HDD ACTIVE# +5V GND PIN No.
CN4 2nd VGA 2x8 PIN header connector connects to the mainboard CN6 PIN No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 CN7 CON9 Description RED GREEN BLUE NC GND GND GND GND NC GND NC SM DATA SM CLK V-SYNC H-SYNC COM4 2x5 PIN header connector connects to the mainboard CON22 Pin No. Description PinNo.
Chapter 5 Troubleshooting Please note that the following troubleshooting guide is designed for people with strong computer hardware knowledge such as System Administrators and Engineers. Power is on, but there is no Panel Display A) Check that the external power adapter LED is on when the power adapter power switch is in the on position. Ensure that the correct AC voltage is selected (the voltage switch is located beside the power switch).
To check where the problem could be: Please move the VGA cable from the mainboard CN6 to CN7, and connect the CRT VGA monitor to the 2nd LCD VGA port. If the CRT monitor display is normal, one of the problems above is occurring, otherwise it could be the mainboard is not functioning properly. Cannot Detect HDD A) IDE cable is not connected properly to mainboard CN15 or it could be defective. B) HDD power cable is not connected properly to the I/O board or it could be defective.
to the VGA driver installation). B) Connect a VGA CRT monitor to the VGA2 connector, if there is a display, then the second LCD panel could be defective or is not installed properly. B-1) Please check that both the VGA signal cable and second LCD power cable are connected properly (Shut the power off before connecting the 2 above mentioned cables.) B-2) Check that the VGA cable is connected to A/D board CN2. Or it could be defective.
system is powered up. If the keyboard is connected after Windows2000 has been booted, the keyboard will not work. B) Check that the LED on the keyboard goes on then off after power on. If yes, the keyboard is getting power correctly. If not, the F4 fuse on the 9000PB0270 secondary I/O board could be faulty. C) If the MCR is not required. Please make sure the loopback is plugged into the MCR connector board.
B-3) Fuse F1 on the 9000PB0270 secondary I/O board could be faulty C) Check if the 10pin cable is properly connected between 9000PB0270 secondary I/O board CN7 and mainboard CN22. D) The 9000PB0270 secondary I/O board could be defective. E) The on-board COM4 could be defective. External CD-ROM is not Functioning Properly A) Make sure IDE2 is set to “AUTO” in the CMOS setup. B) If compact flash memory is installed, remove it and try again.
USB device is not Functioning Properly A) Ensure that the USB controller is “enabled” in the CMOS setup. B) Check if the 60pin I/O bus cable is properly connected. C) Fuse F2 on the 9000PB0280 primary I/O board could be faulty. If so no power can supply the USB port. D) The mainboard or 9000PB0280 primary I/O board could be defective. Interior View of Crossbow Figure 1. Figure 2.
Figure 3. Figure 4.
