™ MasterMind Remote for Scanning Scanner Management Software Installation and User’s Guide
Disclaimer Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult HII to determine whether any such changes have been made. The information in this publication does not represent a commitment on the part of HII.
Table of Contents Chapter 1 - Introduction Overview ..............................................................................................................................1-1 Compatible Devices .......................................................................................................1-1 Licensing ........................................................................................................................1-1 Chapter 2 - Installing Remote MasterMind for Scanning Overview ......
Find Page .......................................................................................................................... 3-10 Performing a Find ........................................................................................................ 3-10 Tabs............................................................................................................................. 3-11 Reset Button ..................................................................................................
Scanner Model Names ........................................................................................................B-2 Decode Bar Code Types .....................................................................................................B-4 Metrologic ......................................................................................................................B-4 UPOS........................................................................................................................
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1 Introduction Overview Remote MasterMind (ReM)™ for Scanning provides your business with one system to manage all bar code scanners within a network from any single remote location. ReM offers a browser-based solution that can be incorporated into any enterprise. Compatible with more than 20 Honeywell Scanning & Mobility products, ReM is also UPOS compliant. Remote MasterMind makes managing all scanners within a network seamless and easy.
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2 Installing Remote MasterMind for Scanning Overview Remote MasterMind for Scanning (ReM) must first be installed on a server and then on each client (register or terminal connected to a scanner). The ReM installer is a universal installer that you can use to install both the web browser-based interface on your server and the ReM client agent (MBean) on each scanner’s host. System Requirements The following requirements must be met before ReM is installed.
Server Installation Note: Java and Apache Tomcat must be installed on the server before you install ReM. For information about installing Java, visit www.java.com. For information about installing Apache Tomcat, visit www.tomcat.apache.org. Install Java before installing Apache Tomcat. To install the ReM web browser-based interface, complete the following steps on the computer acting as web server: 1. If you are installing ReM from a CD, proceed to the next step.
5. If you accept the terms of the license agreement, click I accept... 6. Click Next. 7. Click Next.
8. Click Install. 9. Click Finish to close the installation wizard. 10. Click Yes to restart the server. Client Agent Installation Note: If Java is not already installed on the client before you install ReM client agent, JRE 1.5. will be installed automatically. Once you have installed ReM web interface on the server, you can install the Remote MasterMind client agent (MBean) on each client from which you want to gather scanner data.
1. Double-click Setup.exe. 2. Select Client (Host Computer). 3. Select a Scanner Model. The Scanner Model dropdown is used to tell ReM how to recognize the device attached to the host computer, both for the routine ReM discovery operations and the ReM Licensing operation done upon ReM installation. (This takes place if "Deploy ReM Scanner Licensing Tool" has been selected.) The Scanner Model supports two different operation modes: a. Model Autodetection.
• If the interface port is changed when swapping a scanner, autodetection will not work, and ReM must be reinstalled with the new interface port setting (i.e., going from COM1 to USB Serial). • Swapping a scanner that does not have a ReM license with a scanner that has a ReM license will not work. The scanner has to be licensed for ReM to be able to use it with ReM. Note: Note: The following screen shot shows the "AutoDetect" option in the Scanner Model combo box.
www.honeywellaidc.com. If you select USB IBM OEM/SurePOS, a default Product ID of 0x0009 displays. You can change this value if you use different Product IDs. (Product ID is a unique number given to a USB device that identifies the device from a set of devices connected to different USB ports.) 6. If you are not using a UPOS (JavaPOS/OPOS) driver, click Deploy Filter Driver. Note: ReM requires that Metrologic scanners send all data (i.e., bar codes, broadcasts, and heartbeats).
8. If your device is not explicitly licensed for use with Remote MasterMind and you have all of the required license information, click Deploy ReM Scanner Licensing Tool. The installer window expands as shown below. Note: 2-8 While all scanners must be licensed for ReM, you must also download licenses to Honeywell scanner models with MS or IS prefixes (and legacy Metrologic scanners).
9. Complete the Licensing Tool fields. License File Path is required, but the other file paths are optional. However, if you enter another file path you must also click the corresponding check box. For Co Processor Path, either of the Flash Co. Proc. check boxes are valid. Field Description Firmware Main Path. Enter the complete path of the firmware file, including file name, or click to search for a file. Note: Only files with .hex, .mot, and .fwz extensions will display.
12. If you accept the terms of the license agreement, click I agree... 13. Click Next.
14. Click Next. 15. Click Install.
16. Once the program has finished, click Finish to close the installation wizard. 17. Click Yes to restart the computer. (If you deployed the Filter Driver, the restart message differs.) 18. Once the computer has rebooted completely, verify that the client agent log file is receiving heartbeat and broadcast information from the scanner by opening C:\Program Files\JPOSScanner\log\ broadcast.log in a text editor.
Uninstalling the Client Agent Note: Filter driver only – If you are uninstalling and re-installing the client be certain to restart your PC in between these two steps to ensure the system updates properly. For Honeywell models that begin with IS or MS, you can uninstall the client agent by using either the Windows Control Panel or Start>All Programs>Honeywell>Remote MasterMind>Uninstall Remote MasterMind MBean.
SampleConfigs This folder contains example ReM.config files that show configuration syntax for different scanner models and interfaces. You can use these files to customize a ReM.config file for your installation (see page 2-15). WebMBean This folder contains the MSI file needed to install the ReM client agent. Your distribution must contain this folder because the silent installer searches this location for setup.exe and Honeywell HHIDMA.msi along with webmbean.iss, rp.exe, FindJavaHome.
• ...Log\ScannerConfigUtility.txt contains detailed results of the push, pull and update firmware operations performed during installation. ReM.config The ReM.config file contains the configuration data the silent installer uses to install the client agent. Basic Layout The layout of a simple ReM.
Tag Description For USB Serial drivers, possible values: yes, no or auto. If you select automatic detection of the port number, you must still provide a dummy value for the tag. For installing on a RS232 interface using the Filter Driver, the actual COM port on the host machine to which the physical scanner is attached. For installing on a RS232 interface using the Filter Driver, the virtual COM port that you want the Filter Driver to expose to the LOB application.
ReM.config to install MBean for Genesis 7580 scanner on RS232 using the JPOS driver: JPOS MS7580 Genesis7580 RS232 1 yes ReM.
ReM.config to install MBean for IT4600 using DMAgent: HHI IT4600 yes ReM.config to install MBean for Stratos 2400 on RS232 using JPOS and the ReM Licensing Tool: The ReM Silent Installer does not contain any firmware, golden settings or license files.
ReM.config to install MBean for Stratos 2400 on USB IBM/SurePOS using JPOS and the ReM Licensing Tool: JPOS MS2400 Stratos2400 USB 0x0009 P40326_standard.hex P40269_40270_Standard_MS2400.HEX 2400RS232GS.
ReM.config to install MBean for Genesis 7580 on RS232 using the Filter Driver, with Physical Port and Virtual Port: FD MS7580 RS232 1 26 no ReM.
ReM.config to install MBean and JRE for Genesis 7580 on RS232 using the Filter Driver: FD MS7580 RS232 1 26 jre-1_5_0_06.exe no ReM.
Port Usage Before you begin using ReM, certain ports on either the server or the client(s) must be open. To open these ports, turn off Windows Firewall or add exceptions for the following ports: Port Location Action Usage 8080 Server Open 9991 Client Open 9992 9993 10088 Client Server Client Open Open Open 10089 Client Open Needed to access web server interface from another PC’s browser. JMX connection from server to the client agent (MBean). File receiver on client. File receiver on server.
Force COM Port for USB Serial Device The Honeywell Scanning & Mobility (HSM) USB Serial Driver is a CDC ACM driver that exposes HSM USB scanners as a virtual COM port to the operating system and applications. If you chose a specific port number for USB Serial (Virtual COM) during ReM client installation (see page 2-6), you must ensure the driver always assigns the same port by using the Force COM option in the HSM USB Serial Driver: 1. Connect the USB serial scanner to the host. 2.
7. Under Ports (COM & LPT) right click on the device and select Properties. 8. Select the Force COM port tab. 9. Check Force COM Port Feature enabled. 10. Type the PID number noted in Step 5 then the desired COM port number. In the example below, the COM port number is 4. 11. Click OK to reboot the host. For more information about the Honeywell USB Serial Driver, visit the software download section of www.honeywellaidc.com.
Setup Checklist The following table lists a series of conditions that should be met before ReM can operate most effectively: Condition Page(s) Server Tomcat service is running. ReM servlet is running. Java version is 5.x or 6.x. Port 9993 is open. For upload (pull) or file transfer (push), ReMScheduler.exe is running. If opening the web interface from another PC is desired, port 8080 is open. 4-1 4-1 4-1 2-22, 4-2 4-2 2-22, 4-1 Client - all scanner models ReMWebMBean.exe is running.
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3 Using Remote MasterMind Getting Started Remote MasterMind’s web browser-based interface allows you to manage scanners from either the web server or from a remote location on your network. Please use the Setup Checklist on page 2-25 before implementing ReM. ReM Features Click Start>All Programs>Honeywell>Remote MasterMind on the server, and the following features display: • • • • • Readme.txt, which contains general information about ReM.
Remote Location Since ReM is web based, you can access it remotely from other computers on your network by opening your web browser and typing the IP address of the server followed by :8080/ReM, as shown in the example screen below. Note: The actual IP address will differ depending on your network. (In the example below, the IP address is 192.168.1.10): Logging In To log into ReM, type your user name and password then click Login. The default value for both Login and Password is admin.
IP Addresses From this section of the Admin Settings page, you can establish where on your network ReM searches for scanners when you use the Find page (see page 3-10). You can name IP address ranges or use the Locations option to name and organize both IP and MAC addresses. Note: Changes made to the IP Addresses section of the Admin Settings page are not available for searches until you click the Reset button on the Find page.
To add a new address range: Complete the bottom row of the IP Addresses table by typing the desired Subnet Group, Subnet Name, Network Address (default gateway) and Subnet Mask. Then click Save. The IP Addresses section then expands to include the new range. To modify or delete an existing range: Make your changes to a single row of the IP Addresses table, then click the adjacent Save or Del button. You can change the first and last entries of the table, but you cannot delete them.
Network Scan If your network uses dynamic IP addresses and you have specified MAC addresses in the Locations file, you must run a Network Scan by clicking Scan Network. After finishing a scan, ReM retrieves the MAC address, computer name and other scanner-related information and stores it in ...\Tomcat 6.0\NetworkScan.csv on the web server. When you perform a search based on location and the Locations file contains a MAC address for any location, then ReM uses NetworkScan.
To establish ReM administrative settings: 1. Change the parameter(s) in the Admin Settings section that you wish to alter: Parameter Description Tab Names Allows you to assign user-friendly labels to each of the tabs displayed on the Find, Update, Configure, and Monitor pages. Controls whether new Find results display on other ReM pages automatically.
Parameter Description License File A Zip file containing license files for different scanners (see page 3-26). The name of each license file within the Zip file must be in the following format: Monitor/statistics refresh period Max. Parallel Threads Cordless Scanner Refresh Interval Configuration Message Firmware Message Log File Size serialnumber_licensetype.fwz For example: 123456789_PDF.fwz, 123456789_OCR.fwz, 123456789_2D.fwz.
2. Click Save Settings. Note: Changes to the Admin Settings section are not immediately available on other ReM pages to you or other ReM users. This feature protects any earlier results on a page from being inadvertently lost. For example, if you change the name of the Pull file, the Configure page will not update until you click Refresh. Or, if you change an IP address, the Find page will not update until you click Reset.
Manage Users The Manage Users feature allows you to add or delete users and change passwords. To add a new user, click New User, type in the user name and password and click Save. To change a user’s password, click Change Password, select the user’s name from the list, type in the new password and click Save. To delete a user, click Delete User, select the user’s name from the list and click Delete. Note: Only a user logged into ReM with the user name admin can access the Admin Settings page.
Find Page Note: With the exception of Admin Settings, you cannot use any of the other ReM pages without first finding at least one device on the Find page. The Find page lets you search for scanners on your network. When you log into the ReM web interface, the Find page is the first page displayed. The Find page has multiple tabs so that you can keep the results of different search operations. These tabs are also available on other pages so that you can use them for a variety of operations.
3. Select Find All to search for all scanner models or specify a particular model from the Scanner Model list. Note: To ensure the most accurate and complete Find results, we recommend using the Find All option. In addition, use Find All if you want to find the base of a cordless scanner. ReM will only find the base of a cordless scanner if there is no cordless scanner linked to that base. 4. Click Find to execute the search, and the results display.
In addition, the results of a tab on the Find page are also available on that same numbered tab on the Update, Configure, Statistics and Monitor pages. For example, if you use Tab 1 to search for MS7580 devices, that same list of found devices displays on the first tab of the Update page. The advantage of multiple tabs on the Find page is that you can perform operations on multiple search criteria at the same time.
Update Page The Update page allows you to flash the firmware on multiple devices on a network at the same time. The firmware file is established on the Admin Settings page (see page 3-6). Like the Find page, the Update page has multiple tabs, which reflect the results of your most recent Find result for each numbered tab.
5. The message “Update in Progress” displays below the Update Firmware button until the update is complete. Once the flash is completed, ReM displays a list of those scanners updated successfully (Status: Success) and another of any that failed (Status: Error). Once the operation is complete, ReM removes the check marks next to scanners that have been successfully updated. If an operation on any device fails, the check box for that device remains checked.
• Click Save Report to generate a CSV file containing the results of an update for the current tab. The report contains the firmware file name, processor type, IP address, location, scanner model, firmware version, serial number, primary interface and return code for each updated scanner. See Appendix C for more information about ReM Reports. Configure Page The Configure page allows you to configure multiple scanners on a network at the same time.
Pull/Push Configuration 1. Select the check boxes next to the desired scanners or click Select All. 2. Click Pull Configuration or Click Push Configuration The message “Pull in Progress” displays. The scanner configuration uploads from each of the selected scanners. ReM copies this information to “serialnumber-filename.mst” and saves it to the ...\Tomcat 6.0\webapps\ReM\GAConfigFiles directory on the web server. The message “Push in ReM downloads the configuration file from the Progress” displays. ...
version, serial number, primary interface, and return code (error). See Appendix C for more information about ReM Reports. • To save a copy of the configuration file successfully pulled from a specific scanner, click on the scanner name to open the detail, then click Save File. (Pull operation only.) Statistics Page The Statistics page allows you to review scanner performance and collect performance metrics. ReM can display statistics from multiple scanners at a time.
3. Click on a specific scanner to display statistics. The actual statistics reported may differ depending on the scanner model. The message “NOT RETRIEVED” displays for some statistics under the following circumstances: • ReM has not yet received the information from the scanner. • The scanner has been disconnected and the MBean restarted. • The scanner model does not support that statistic.
Parameter Description Decode Time (DT) The minimum, maximum and average time, in milliseconds, that the scanner has taken to read previously scanned bar codes. Scan Attempts (SA) The number of times the scanner attempted to scan a bar code before a successful read. Scan Field (SF) The field used to scan the last bar code: vertical plane, horizontal 1, horizontal 2, or auxiliary device. This statistic applies only to scanners that have more than one scan field (MS2300 and MS2400 only).
Monitor Page The Monitor page displays scanner health information, such as connection status and error information. You can use the Monitor page to find disconnected devices or scanners with errors. The Monitor page also displays information about the total hours of operation for a device. The Monitor/Statistics refresh period set on the Admin Setting page determines how often the information on the Monitor page is updated (see page 3-7). The default is every 10 seconds.
3. Click on a specific scanner to display monitor results. The results may differ between scanner models.
The following table contains common monitoring values. However, the information displayed may differ depending on the scanner model being monitored. For example, in the previous screen print, the MS7580 reports Manufacturer’s Name but the IT4600 does not. Parameter Description IP Address Scanner Model Serial Number Firmware Version Logical Device Name The location of the scanner on the network. The specific model number of the scanner. The serial number of the scanner.
Monitor Page Options • Click Stop Update to freeze the monitor information so that it does not update according to the automatic refresh period (see page 3-7). • Click Save Log to generate a CSV file containing all of the monitor information displayed for the selected scanners on the current tab. See Appendix C for more information about ReM Reports.
Scheduler Page You can use the Scheduler page to set a schedule for any operation like pull, push or flash. The scheduler service running on the web server then automatically executes those operations at the specified times. Note: The Scheduler page displays only those scanners found on the first tab of the Find page. 1. Select the Operation To Schedule: Pull, Push or Flash. 2. Select the Processor Type in the scanner affected by the scheduled task: Main, Co-Processor, or Co-Processor-Boot. 3.
4. For monthly scheduled operations, specify a day of the month (1 to 31) then enter the time. For weekly scheduled operations, select a weekday from the drop down list then specify a time. For daily scheduled operations, specify the time. For one-time operations, enter the complete date in MM-DD-YYYY format (e.g., 12-31-2010), then specify a time. Note: Enter times in HH:MM format, using a 24-hour cycle. For example, 2:30 P.M. would be 14:30. 5.
Licensing Page Some Honeywell scanner models allow you to purchase decoding licenses to enable additional device functionality. You can use the ReM Licensing page to enable those licenses. Note: The Licensing page lists only scanner models with an “IS” or “MS” prefix from the first Find tab, even if your original Find results listed other models as well. For example: you purchase licenses for your MS4980 scanners so that they can be used with EasyDL™ software.
The Licensing page results report any errors as well as those scanners with a success status. Note: A change to the license file on the Admin Settings page or a new Find results does not display on the current tab of the Licensing page until you click Refresh. Licensing Page Options • Click Save Report to save a CSV containing information about the completed Licensing operation.
Scanner Status To check the status of a scanner on a client: 1. On the client, click Start>All Programs>Honeywell>Remote MasterMind>Scanner Status. 2. If the ReM client agent is running and a scanner is connected, the status window displays: If the client agent is running but cannot connect to the scanner, a “Disconnected” status displays.
Changing a Scanner on a Client For non MS and IS models, if you want to replace a scanner on a client already running the ReM client agent with another scanner of the same model number that is already enabled for ReM, just exchange them. If you want to replace a scanner with a different model number, uninstall the ReM client agent, restart the computer and then reinstall the ReM client agent using the directions on page 2-4.
RemApnt.config The file RemApnt.config stores the configuration information for the ReM Licensing tool, including scanner name, scanner ID, and file paths for firmware, license and golden settings files. You can use the ReM installer to generate the information for RemApnt.config or create the file manually. Basic Layout The layout of RemApnt.
Item Description IsFlashMainprocessor Whether you want the main firmware updated during the licensing process. Required. Possible values: yes or no. Creating a Configuration File Using the ReM Installer Since the ReM Client Agent is already installed on the host, you do not need to go through the entire installation process. However, you can use the ReM installer window to generate a configuration file: 1. Start the ReM installer on the scanner’s host (see page 2-4). 2.
LicenseFilePath=C:\Program Files\JPOSScanner\ReMLicensingTool\ license.txt IsUseGoldenSetting=yes IsFlashCoprocessorMain=yes IsFlashMainprocessor=yes IsFlashCoprocessorBoot=no Note: No_Number is an optional value you can use if you do not have the firmware number. Creating a Configuration File Manually You can also create a configuration file manually, using the layout required by the licensing process (see Basic Layout on page 3-30).
4 Troubleshooting The following troubleshooting guide is for reference purposes only. Contact a customer service representative or technical support representative for assistance. See page 5-1 for contact information. ReM Web Interface Symptoms Possible Causes When you try to access the Apache Tomcat is not runReM web interface, the mes- ning. sage “Page Cannot Be Displayed” appears in your browser. The Tomcat service is failing to load because of a bug Apache Tomcat has with JRE1.6.
Symptoms An upload operation is finished successfully but the file is not transferred to the web server. Or... A file transfer fails. Or... The ReM Scheduler does not work. Possible Causes ReMScheduler.exe is not running. Solution On the server, click Control Panel>Administrative Tools> Services. Verify that the Honeywell Remote MasterMind - Web Scheduler service is running and set to start automatically. If the Scheduler service is stopped, right-click on it then click Start.
Symptoms Possible Causes Solution The “... in Progress” animation is not displayed when performing an operation on the Find, Update, Configure, or Licensing pages. Your browser is not set to play animations. In Internet Explorer, click Tools>Internet Options>Advanced. Scroll down until the Multimedia options display and click the Play animations in web pages box. Changes to the Locations file are not reflected on the Find page, even after you click Refresh.
ReM Client Agent Symptoms Possible Causes Solution ReM client installation hangs after accepting the license agreement. User is trying to install from a shared folder/drive. Installation from a network path is not supported. Installation must be performed from a local or mapped drive in order to ensure the installer has the necessary access rights. To resolve, the user needs to stop the process, delete the add registry service by executing the command: sc.
Symptoms ReM cannot connect to the scanner. Possible Causes Solution The client and server are not communicating. This may be caused by network security or your firewall. Trying pinging the client from the server. Turn off Windows Firewall or add exceptions for ports 9992, 9993 and 10088 (see page 2-22). The scanner was installed Reconfigure the scanner for the correct with the wrong interface or interface, USB IBM (full speed) or has been reset to a different RS232 (see page A-1). interface.
Symptoms Possible Causes Solution The broadcast.log is recording heartbeats but not broadcasts. The log hasn’t received a broadcast yet. Under ReM default operation, broadcast information is sent only once an hour. (A “Disconnected” status will also generate a broadcast.) Wait one hour for the broadcast entry to be sent. Or, since scanners also send broadcast information upon being powered up, you can try power cycling the scanner.
Symptoms The ReM client agent runs correctly until you remove the scanner and connect another scanner with the same model number. Possible Causes Solution The client agent should continue to work properly with two scanners of the same model that are licensed for use with ReM. The newly attached scanner may not be configured for Remote MasterMind (see page 3-29). Enable Remote MasterMind for that scanner by downloading the appropriate configuration information or license file if required.
Symptoms After a push operation, the ReM web interface displays the scanner with a “Disconnected” status. Possible Causes Solution You may have downloaded the wrong file to the scanner. For example: Reconfigure the scanner for the correct interface: USB IBM (full speed) or RS232. • A configuration file for an incorrect interface was pushed to the scanner. (For example, you pushed a configuration file for USB interface but the scanner is connected on RS232.) Perform a new Find.
Other Model Scanners For Honeywell models that do not begin with IS or MS and legacy Hand Held Products models: Symptoms ReM client agent cannot connect to the scanner. Possible Causes Solution Scanner firmware version must be 1.335.1.22 or later. Update the scanner’s firmware. ReMService.exe is not running. This service provides device connection and disconnection services and is needed to support the ReM client agent. On the client, click Control Panel>Administrative Tools>Services.
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5 Customer Support Technical Assistance If you need assistance installing or troubleshooting your device, please contact us by using one of the methods below: Knowledge Base: www.hsmknowledgebase.com Our Knowledge Base provides thousands of immediate solutions. If the Knowledge Base cannot help, our Technical Support Portal (see below) provides an easy way to report your problem or ask your question. Technical Support Portal: www.hsmsupportportal.
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6 End User License Agreement End User License Agreement This License Agreement (“Agreement”) is a legal agreement between you and Honeywell International Inc. (“Licensor”) regarding the associated software (“Software”), which may include software owned by Honeywell and software licensed by Honeywell from its software suppliers (“Suppliers”). The Agreement also applies to any updates, supplements, Internet-based services, and support services for this software, unless other terms accompany those items.
DISCLAIMERS AND LIMITATIONS OF LIABILITY: THE SOFTWARE IS NOT FAULT TOLERANT, AND IS PROVIDED AS IS AND WITH ALL FAULTS.
A Configuration and Test Bar Codes IS and MS Models Use the following bar codes for Honeywell scanners with model numbers that begin with MS or IS and legacy Metrologic devices: Name Usage Recall Defaults Restores the device to the factory default settings. Bar Code ³ 9 9 9 9 9 8 INTERFACE CONFIGURATION RS232 Configures the device to use the RS232 interface. ³ 4 1 5 5 5 4 IBM OEM USB Configures the device to use the IBM OEM USB interface (also known as USB SurePOS).
Name Usage Bar Code JAVAPOS AND OPOS CONFIGURATION BAR CODES (Required for USB Serial and RS232 only) Enable STX Prefix Add the STX prefix to the bar code data. Required for proper JavaPOS decoding. ³ 1 1 6 6 1 5 Enable ETX Suffix Add the ETX suffix to the bar code data. Required for proper JavaPOS decoding. ³ 1 1 6 6 1 4 Enable Nixdorf ID Characters Add a character identifying the symbology of the decoded bar code. Required for proper JavaPOS decoding.
Name Usage USB HID Keyboard Configures the device to use the USB HID keyboard interface. Bar Code Configures a Generation 6 device to use the USB HID keyboard interface. USB HID Bar Code Scanner Configures the device to use the IBM OEM USB interface (also known as USB SurePOS). Configures a Generation 6 device to use the IBM OEM USB interface. USB Serial Configures the device to use the USB Serial interface (Virtual COM). Configures a Generation 6 device to use the USB Serial interface.
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B Reference Error Codes The following tables describe the codes that ReM displays (returns) if it encounters an error during an operation. Code Name Description General -1 General Error Parameter Return Codes 100 RC_FILE_DOES_NOT_EXIST The entered data file does not exist. 101 RC_DIRECTORY_DOES_NOT_EXIST The file path directory does not exist. 102 RC_INVALID_PORT_NUM Invalid COM port number entered. 103 RC_INVALID_FILE_EXTENSION Invalid file extension entered.
Code Name Description 216 RC_INVALID_XML_FILE_FORMAT The XML file has an invalid starting character. XML files cannot start with a space. Scanner Return Codes 300 RC_OPEN_PORT_FAILED Could not open the entered COM port. 301 RC_ENTER_CONFIG_MODE Could not enter the scanner into configuration mode. 302 RC_ENTER_PROGRAM_MODE Could not enter the scanner into program mode. 303 RC_ENTER_FLASH_MODE Could not enter the scanner into flash mode.
• The scanner model reported by the scanner’s firmware, which is displayed in Find results for example (see page 3-11). • The ScannerID required by the ReM licensing process (see page 3-30).
Note: “1902” represents 1902 and 1912 devices. Note: For the latest list of compatible models, please visit www.honeywellaidc.com or contact your local technical service representative (see Customer Support beginning on page 5-1). Note: In Interactive Installer, an "AutoDetect" option appears in the Scanner Model combo box. Note: In Silent Installer, tag can also have "AutoDetect" as a valid value.
Barcode Type Symbology M093 Airline 2 of 5 (15 digit) M094 Matrix 2 of 5 M095 Telepen M096 UK Plessey M097 Airline 2 of 5 (13 digit) M098 Standard 2 of 5 M099 Trioptic M101 RSS-14 M102 RSS- Limited M103 RSS- Extended M104 PDF code M105 Micro PDF M106 Data Matrix M107 Aztec Code M108 QR Code M109 MaxiCode M110 PostNet M111 PLANET M112 UPU M113 Australia Post M114 Japan Post M115 KIX M116 Royal Mail 4 (British Post) M117 Codablock A M118 Codablock F M119 EA
UPOS If the Barcode Type starts with “U”, then the next three numbers represent the UPOS code type: Barcode Type B-6 Symbology U000 Unknown symbology U101 UPC-A U102 UPC-E U103 EAN/JAN 8 U104 EAN/JAN 13 U105 Discrete 2 of 5 U106 Interleaved 2 of 5 U107 Codabar U108 Code 39 U109 Code 93 U110 Code 128 U111 UPC-A with supplemental U112 UPC-E with supplemental U113 UPC-D1 U114 UPC-D2 U115 UPC-D3 U116 UPC-D4 U117 UPC-D5 U118 EAN-8 with supplemental U119 EAN-13 with suppl
C ReM Reports Report Index The table below explains where each report is located in the ReM web console: Report Name Location Page Broadcast Statistics Report Configure Report Decode Statistics Report Errors Report Find Report Licensing Report Monitor Log Operations Report Operations Log Schedule List Scheduler Log Statistics Log Update Report Monitor page Configure page Statistics page Statistics page Find page License page Monitor page Monitor page Admin Settings page Scheduler page Scheduler page Sta
Field Name Broadcast Statistics Decode Configure Statistics Errors Find Licensing Monitor Log Base Part Number X X Base Serial Number X X Battery Voltage X X Bluetooth PIN X X Boot Loader Build Date X X Boot Loader Software Number X X Code Type Operations Operations Log Schedule List X Custom Serial Number X X Date X Day X Decode Time X X Decoder Type X X Device Agent Version X X Device Class X X Device Generation X X End Time X X Error Description X X
Field Name Broadcast Statistics HBTS X Hours of Operation X Imager Type X Interface X IP Address Decode Configure Statistics Errors Find Licensing Monitor Log Operations Operations Log Schedule List Scheduler Log Statistics Log Update X X X X X X X X X X JPOS Level Licensing File Name Linked Base Address X X Location Logical Device Address X X X X X X X Logical Device Name X Manufacturer X X Manufacture Date X X Operation PC Board Number X X X PC Main Boar
Field Name Scanner Name Broadcast Statistics Decode Configure Statistics Errors Find Licensing X Monitor Log Operations Operations Log Schedule List X X X Schedule Number X Scheduler Status X Schedule Type X Serial Number X Software Build Date X X X X X X X X Stitched Bar Code X X Started At X X X X X Stitched Bar Code Count X Time X Type X UPOS Level X X USB Product ID X X Vendor ID X C-4 Update X Schedule Description Zero Status Statistics Log X S
Sample Symbols UPC-A 0 123456 7890 Interleaved 2 of 5 1234567890 Code 128 EAN-13 Code 128 9 780330 290951 Code 39 Codabar BC321 A13579B Code 93 Straight 2 of 5 Industrial 123456-9$ 123456
Sample Symbols Matrix 2 of 5 6543210 GS1 DataBar PDF417 (01)00123456789012 Car Registration Postnet Zip Code Code 49 1234567890 Data Matrix Test Symbol QR Code Numbers 4-CB (4-State Customer Barcode) 01,234,567094,987654321,01234567891 ID-tag (UPU 4-State) J18CUSA8E6N062315014880T
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Honeywell Scanning & Mobility 9680 Old Bailes Road Fort Mill, SC 29707 www.honeywellaidc.
