User`s guide
Table Of Contents
- IS4225 ScanGlove® Laser Bar Code Scanner Installation and User’s Guide
- Disclaimer / Trademarks
- Table of Contents
- Introduction
- Scanner and Accessories
- Scanner Installation
- Scanner Configuration to the Host System
- Parts of the Scanner
- Visual Indicators
- Audible Indicators
- Labels
- Maintenance
- Depth of Field
- Object Detection Device
- Specifications
- Default Settings
- Troubleshooting Guide
- Regulatory Compliance
- Patents
- Limited Warranty
- Index
- Customer Support
- Manual Date Code
19
TROUBLESHOOTING GUIDE
The following guide is for reference purposes only. Contact a customer service
representative to preserve the limited warranty terms on page 24.
SYMPTOMS POSSIBLE CAUSE(S) SOLUTION
No LEDs, beep and there
is no visible laser
No Power is being
supplied to the
scanner
Make sure the cable is plugged
into the host. Check the host
system’s power cable, the outlet
and power strip.
No LEDs, beep and there
is no visible laser
No power is being
supplied from the
USB port.
The IS4225 requests 100mA from
the USB port. If the USB port
cannot supply this, a notification
window will appear on the screen.
After scanning a bar
code, the Red and Green
LEDs are on, but no data
is being transmitted to the
host.
The scanner is not
configured properly
for communication
with the host.
Re-configure the scanner using the
appropriate codes for your scanner
model.