User manual

ScanVue5
®
Mini Kiosk
User Manual
M37574–01T
Industrial Electronic Engineers, Inc.
23-June-2008 Rev T Page 55
Customer Messages
Three (3) internally generated customer messages are built into ScanVue420. These
messages give specific information to the customer while using the price verifier. Text
content and language can be changed for use in other countries. The messages are:
Checking…...One moment please Message displayed when an item has been
scanned and there is a delay in returning the price and description—usually due to
heavy network traffic.
Unavailable…..please try later Message displayed if ScanVue420 times-out before
the server returns price and description or an error message—usually means the
network is down.
Welcome to IEE ScanVue420….Scan your item here Greeting screen (see Fig 15).
This is the static ‘greeting screen’ that is displayed to a customer.
Changing Messages
1. Change the ScanVue420 character set to the one you want to use from UnitConfig.
Make all the changes before restarting. The default character set is US-
ASCII+European.
2. When creating new messages, standard characters (that is, those available on your
computer keyboard) can be entered directly from the keyboard. Non-standard
characters must be entered in hex code form. Hex codes consist of 4 hex digits
(\xdd; where \x specifies that a hex code follows, and dd is the hex code for the character you want as
shown the character code table) but occupy only 1 character space on the display. See
examples in Appendix H–Applications Notes.
3. Checking… and Unavailable… and Welcome to IEE… messages can be changed
by entering the new text in the msgChecking or msgUnavailable or BannerText
rows in the UnitConfig program screen. Non-standard ASCII characters must be
entered as hex codes as described above.
4. After changing these messages, click the Set Mode, Commit and Reboot buttons in
sequence. The unit will reboot and the new messages will be saved and active.
The text file string in BannerText to create the default message is shown below. In this
example \ is used to define the start and end of the text string and * to denote a space.
The example is only shown this way to make it clear, and is not required when you
create an actual message—however the blank spaces to get the correct alignment are
required.
\*****Welcome*to*******IEE*ScanVue*420********Scan*Your***********Item*Here******\
↑ ↑ ↑
line 1 line 2 line 3 line 4
There is a real example of changing messages and language in the Application Notes
section (Appendix H).