User guide

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5 Troubleshooting
815 Robotic USB Sample Processor XL
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Problem Cause Remedy
Swing Head – The Swing
Head drive is defective.
Contact the Metrohm Service.
5.3 Pump
Problem Cause Remedy
The pump is leaking.
Sample Processor – A tub-
ing connection is leaking.
Check the tubing connections especially
between the distributor an the pump and seal
tightly.
Canister – There is too
much pressure on the
pump valve.
￭ Ensure that the canisters are not placed on
a higher level than the pump.
￭ Check the fill level of the canisters.