Manual

6.4 Warranty and certificates
768 KF Oven 57
6.4 Warranty and certificates
The warranty regarding our products is limited to rectification free of charge in our work-
shops of defects that can be proved to be due to material, design or manufacturing faults
which appear within 12 months from the day of delivery. Transport costs are chargeable to
the orderer.
For day and night operation, the warranty is valid for 6 months.
Glass breakage in the case of electrodes or other glass parts is not covered by the warranty.
Checks which are not a result of material or manufacturing faults are also charged during the
warranty period. For parts of outside manufacture insofar as these constitute an appreciable
part of our instrument, the warranty stipulations of the manufacturer in question apply.
With regard to the guarantee of accuracy, the technical specifications in the Instructions for
Use are authoritative.
Concerning defects in material, construction or design as well as the absence of guaranteed
features, the orderer has no rights or claims except those mentioned above.
If damage of the packaging is evident on receipt of a consignment or if the goods show
signs of transport damage after unpacking, the carrier must be informed immediately and a
written damage report demanded. Lack of an official damage report releases METROHM
from any liability to pay compensation.
If any instruments and parts have to be returned, the original packaging should be used if at
all possible. This applies above all to instruments, electrodes, burette cylinders and PTFE
pistons. Before embedment in wood shavings or similar material, the parts must be packed
in a dustproof package (for instruments, use of a plastic bag is imperative). If open assem-
blies are enclosed in the scope of delivery that are sensitive to electromagnetic voltages
(e.g. data interfaces etc.) these must be returned in the associated original protective pack-
aging (e.g. conductive protective bag). (Exception: assemblies with built-in voltage source
belong in a non-conductive protective packaging). For damage which arises as a result of
non-compliance with these instructions, no warranty responsibility whatsoever will be ac-
cepted by METROHM.