Owner manual

7.3 Error messages
746 VA Trace Analyzer / 747 VA Stand
7-23
Error message Meaning/Causes Rectification Exit
SAMPLER - ERROR 1:
Missing device
Connection to 747 VA Stand or
695 Autosampler broken:
− connecting cable not
plugged in
− wrong address
− hardware fault in VA Stand
Check connection to 747 VA Stand or
695 Autosampler:
− plug in connecting cable
− restart 746 VA Trace Analyzer
− run diagnostic routine for VA Stand
E/S
SAMPLER - ERROR 2:
Hardware defect U1 or
U5 EBUS
EBUS interface faulty Inform Metrohm service E/C
SAMPLER - ERROR 3:
Transfer needle blocked
− Transfer needle of 695
Autosampler blocked
− 695 Autosampler switched
off
− Wrong response of RS232
interface of 695 Autosampler
− Clean transfer needle
− Switch on 695 Autosampler
− Inform Metrohm service
E/S
SAMPLER - ERROR 4:
No reply from RS232
No response of RS232 inter-
face of 695 Autosampler
Inform Metrohm service E/S
SAMPLER - ERROR 5:
RS232 command too long
Faulty RS232 transfer Inform Metrohm service E/S
SAMPLER - ERROR 6:
Command to RS232 not
sent
Faulty RS232 transfer Inform Metrohm service E/S
SAMPLER - ERROR 7:
RS232 communication
error
Faulty RS232 transfer Inform Metrohm service E/S
SAMPLER - ERROR 8:
Hardware defect U4 VART
Hardware fault in 695 Auto-
sampler
Inform Metrohm service E/C
SAMPLER - ERROR 9:
No small syringe
detected
No electrical connection to
small syringe of 695 Autosam-
pler
Inform Metrohm service E/C
SAMPLER - ERROR 10:
No large syringe
detected
No electrical connection to
large syringe of 695 Autosam-
pler
Inform Metrohm service E/C
SAMPLER - ERROR 11:
No rack detected
− No rack mounted on 695
Autosampler
− No rack type defined for
mounted rack
− Mount rack
− Define rack type on the ”STAND/
Rack definition” page and store data
in 695 Autosampler
E/C
SAMPLER - ERROR 12:
Hardware defect U3
EEPROM
Hardware fault Inform Metrohm service E/C
SAMPLER - ERROR 13:
Hardware defect U9
D-Latch
Hardware fault Inform Metrohm service E/C
SAMPLER - ERROR 14:
Illegal position number
Inadmissible position number
for the mounted rack
Change position number Pos. on the
”SAMPLES” and ”MONITORING” pages
E/S
SAMPLER - ERROR 15:
Illegal rack number
The specified rack type number
is not admissible
Define rack type on the ”STAND/Rack
definition” page and store data in 695
Autosampler
E/S