Manual

8 Troubleshooting

VA Database 2.0

8 Troubleshooting

8.1 Data transfer: What to do if ...

No data is received on the PC

1. Check cables and connections.

2. Make sure that the interface settings on the PC and the 746

VA Trace Analyzer are identical.

3. Check advanced interface settings on the PC (see Configure

Windows 95, page 3).

4. Press on the VA COMMUNICATION window.

5. If the problem continues, reduce the baud rate to 4800 or

2400 bits/s on the PC and the 746 VA Trace Analyzer.

The received data is not in the database

1. Check the destination database Associated database for the

COM port in the SERIAL INTERFACE SETTINGS window (see

Default directories, page 51).

2. Open this database and check the filtering criteria.

3. Make sure the an actual determination report Report ActDetm

has been sent form the 746 VA Trace Analyzer.

No data is received on the 746 VA Trace Analyzer