User`s guide
User’s Guide 23
Warranty and Servicing
Three-Year Warranty for the Metrobility 10/100Mbps AutoTwister
Metrobility Optical Systems, Inc. warrants that every Metrobility 10/
100Mbps Delta Class AutoTwister will be free from defects in material
and workmanship for a period of THREE YEARS. This warranty covers
the original user only and is not transferable. Should the unit fail at any
time during this warranty period, Metrobility will, at its sole discretion,
replace, repair, or refund the purchase price of the product. This warranty
is limited to defects in workmanship and materials and does not cover
damage from accident, acts of God, neglect, contamination, misuse or
abnormal conditions of operation or handling, including overvoltage
failures caused by use outside of the product’s specified rating, or normal
wear and tear of mechanical components.
To establish original ownership and provide date of purchase, complete
and return the registration card or register the product online at
www.metrobility.com. If product was not purchased directly from Metrobil-
ity, please provide source, invoice number and date of purchase.
To return a defective product for warranty coverage, contact Metrobility
Customer Service for a return materials authorization (RMA) number.
Send the defective product postage and insurance prepaid to the ad-
dress provided to you by the Metrobility Technical Support Representa-
tive. Failure to properly protect the product during shipping may void this
warranty. The Metrobility RMA number must be clearly on the outside of
the carton to ensure its acceptance.
Metrobility will pay return transportation for product repaired or replaced
in-warranty. Before making any repair not covered by the warranty,
Metrobility will estimate cost and obtain authorization, then invoice for
repair and return transportation. Metrobility reserves the right to charge
for all testing and shipping costs incurred, if test results determine that
the unit is without defect.
This warranty constitutes the buyer’s sole remedy. No other warranties,
such as fitness for a particular purpose, are expressed or implied. Under
no circumstances will Metrobility be liable for any damages incurred by
the use of this product including, but not limited to, lost profits, lost
savings, and incidental or consequential damages arising from the use
of, or inability to use, this product. Authorized resellers are not authorized
to extend any other warranty on Metrobility’s behalf.