Owner's Manual
Troubleshooting
Problems
Causes
Solutions
Power light is
off
and product is
not
Is
the
power
adapter properly
Please check
if
the
power
adapter is
working; Signal light is
off
and
no
connected and
the
power
on/off
button
connected properly and
turn
on
the
video
output,
black screen. turned on?
power
on/off
switch; Please connect
Is
the HDMI Cable properly plugged
the
player, product, and display devices
into
the
inputs
or
Outputs?
Is
the
HDMI
according
to
the instructions;
if
not,
Cable
up
to
standards? please replace
the
input
and
output
connections
with
new
HDMI cables
Screen splash
or
pink screen HDMI cable may
not
be
good
Please
use
the
standard HDMI cable,
quality
or
the
cable
is
too
long
the
input/output
cable length
at
1080p
can't exceed
l0M
to
l0M,
4K@30Hz
can't exceed SM
to
SM
Dolby
Is
a trademark
of
Dolby Laboratories.
The
terms
HDMI"'
and HOMI High-Definition Multimedia Interface,
and
the
HDMI logo are trademarks
or
registered trademarks
of
HDMI Licensing
LLC
In
the
United States
and
other
countries.
Other
trademarks
or
trade names mentioned herein
refer
to
the
organizations
or
their
products
that
own
the
trademarks
or
names. We
do
not
own
the
related rights
of
trademarks
and
product
names
of
other
organizations.
©2019
Metra
Electronics Corporation
460 Walker Street, Holly Hill,
FL
32117-2699 Specifications are subject
to
change
without
notice.
All trademarks are
the
property
of
their
respective owners.
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