Warranty

Methven shall not be liable, whether directly or indirectly, to the purchaser or end user of any product purchased from
Methven for any loss, damage (including consequential damage), cost or expense suffered or incurred by that person
(including, without limitation, any damage and/or labour charges incurred in relation to the installation, reinstallation, repair
or replacement of any product), other than (i) as provided in the above provisions; (ii) as provided under any relevant
consumer protection legislation; or (iii) as consented to by Methven in writing in advance.
Methven will be entitled to recover its reasonable costs of attending your premises and/or, where relevant, returning
products to you (as notified to you at the relevant time) in circumstances in which:
• we attend your premises and are unable to access the product (e.g. where we are unable to gain access to premises or
are unable to access the product without causing damage to your property);
• upon testing the product, it is found not to be defective under the terms of this warranty; and/or
• you have not followed the terms of this warranty and/or any instructions provided by or on behalf of Methven in respect of
the product.
This warranty is in addition to your legal rights in relation to products that are faulty or not as described. Advice about your
legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office.
Subject to the paragraph below:
• In some circumstances, it may not be possible to repair or replace products without undertaking works which may damage
your premises and/or property (including, without limitation, fixtures and fittings). We will not undertake any works at your
premises without your authorisation but will have no liability (including, without limitation, in negligence) for any damage to
your premises and/or property where you have authorised us to carry out such works.
• We will be liable only for repairing, replacing and/or refunding products covered by this warranty and will not be liable for
any other losses or damage including, without limitation, water damage caused by our products, repairs and/or services.
• We will have no liability for any loss of profit, loss of revenue, loss of business, loss of goodwill and/or liability that you
have to third parties (in each case whether direct, indirect or consequential).
Nothing in this warranty excludes our liability (i) for death or personal injury resulting from our negligence; (ii) for our fraud;
(iii) arising under section 12 Sale of Goods Act 1979; (iv) arising under Section 2(3) Consumer Protection Act 1987;
and/or (v) for any matter which it is not permitted by law to limit or exclude, or attempt to limit or exclude, our liability.
Repairs Warranty