User manual

TD990200-0ME
iii
Adding a New Metasys Subnet ........................... 19
Changing the Ethernet Network ......................... 21
Changing the Layout of the
Metasys Network ................................................. 21
Chapter 4 Troubleshooting ................................................ 23
Booting Up the Router ............................................... 23
Debugging Ethernet Failures..................................... 23
XPING Command ............................................... 25
IPSTAT Command .............................................. 26
TESTNET Command .......................................... 26
General Problem Prevention...................................... 26
Debugging ARCNET Failures .................................. 27
Debugging Router Failures ........................................ 27
Metasys Ethernet Router
Does Not Run When Booted ............................... 27
Status Screen Indicates Failure Number 10 ........ 27
Status Screen Indicates Failure Number 9 .......... 27
Status Screen Indicates Invalid Messages........... 27
Metasys Devices Do Not Respond....................... 28
All the Devices on One ARCNET
Segment Do Not Respond ................................... 28
Multiple ARCNET Segments
Do Not Respond .................................................. 28
Metasys Ethernet Router Does Not
Respond to Ping Requests ................................... 28
N1 Communications Are
Occasionally Unreliable ...................................... 29
Data Cannot Be Viewed on OWS
Across Network ................................................... 29
Chapter 5 Service ............................................................... 31
Warranty..................................................................... 31
Technical Support ...................................................... 32
Warranty Repair ......................................................... 32
Non-Warranty Repair ................................................ 32
Returning Products for Repair................................... 33
Appendices
Appendix A: Metasys Ethernet
Router Planning Forms.............................................. 35
Appendix B: Common Metasys Ethernet
Router Files ................................................................ 37