Technical data

Chapter 18

Troubleshooting

 Where Do I Start?

 Error Messages

 System Logs

 System Diagnostics

 Capturing Packets

 FTP Error Codes

Where Do I Start?

We recommend that you start troubleshooting as follows:

Web UI or CLI?

Problem

Involves?

Strategy

Web UI stations

View station log history by clicking Monitor >

Diagnostics > Station

Web UI radios

View radio log history by clicking Monitor > Diagnostics

> Radio

CLI stations

View station-log history with one of these commands:

station-log show-mac=<affected MAC address>

station-log show (if the MAC is not known)

If the problem is reproducible/occurring continually, log

your terminal session, enter the station-log interface

and add the affected MAC address using the command

station add <MAC>. If you DON'T know the MAC

address, enter event all all to capture all events for all

MAC addresses.