User guide

Automated attendants 6-21
Nested time-of-day controls
Standard 1.0 Voice Services Application Guide January 1998
Flowchart showing
setup
This flowchart shows the path a call would take in this example.
Note: In this example, TD means time of day, and TODC means
time-of-day controller.
Caller dials published number (NPA)-NXX-2000.
Call terminates on a dummy ACD queue (or line DN) 2000.
Call is forwarded to the Prime Voice Messaging Queue.
Call is sent to the VSDN table where TD DN is found
(TODC ID is 150)
G100607
TIME-OF-DAY CONTROL 150 FOR DEPARTMENT A
Business Hours: 08:00 to 12:00
Business Hours ID: 101 (Menu)
Business Days Sun through Sat
Off-Hours ID: 250
TIME-OF-DAY CONTROL 250 FOR DEPARTMENT B
Business Hours: 12:00 to 16:00
Business Hours ID: 201 (Menu)
Business Days Sun through Sat
Off-Hours ID: 350
TIME-OF-DAY CONTROL 350 FOR DEPARTMENT C
Business Hours: 16:00 to 24:00
Business Hours ID: 301 (Menu)
Business Days Sun through Sat
Off-Hours ID: 401
(Department D)