User guide

The thru-dial service 4-55
Testing the thru-dial service
Standard 1.0 Voice Services Application Guide January 1998
Testing the thru-dial service
Introduction
It is important to test the thru-dial service before you make the
announcement service available to callers. Testing simply
involves making sure the thru-dial service works as you
intended.
Testing the thru-dial
service
When you have finished configuring the thru-dial service and
have defined the VSDN through which it will be accessed, test
it. To test the thru-dial, access the thru-dial service from a
phone and verify the following:
• Do you reach the extension of the person you intended to
reach?
• Does the wording of the thru-dial prompt match the dialing
method?
• Do the restriction/permission codes work properly to
restrict callers from abusing the service?
• Is the quality of the voice acceptable?
• Press 0 while connected to the thru-dial service to see if
you are transferred to the correct revert DN.
• If you have defined an update password, test the voice
prompt maintenance service. See Chapter 9, "Voice prompt
maintenance and remote activation".