555-7001-215 Meridian Mail System Installation and Modification Guide Product Release 12 Standard 1.
P087588
Meridian Mail System Installation and Modification Guide Publication number: Product release: Document release: Date: 555-7001-215 12 Standard 1.0 January 1998 © 1998, Northern Telecom All rights reserved Printed in the United States of America Information is subject to change without notice. Northern Telecom reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant. Meridan 1, Meridian Mail, and Meridian are trademarks of Northern Telecom.
iv Standard 1.
v Publication history January 1998 Standard 1.0 This is the Standard 1.0 release of the System Installation and Modification Guide for Meridian Mail Release 12 .
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Contents 1 About this guide 1-1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Typographic conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Administration and application guides . . . . . . . . . . . . . . . . . 2 Overview: read me first 1-2 1-3 1-4 1-5 2-1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
viii Contents Section D: Ports, storage, and volume sizes 2-41 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Voice port configurations . . . . . . . . . . . . . . . . . . . . . . . . . . Dataport rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Storage capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Volume sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents ix 7 Change to default system password 7-1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . What is change to default system password? . . . . . . . . . . . . What to do before you begin . . . . . . . . . . . . . . . . . . . . . . . . . Changing to the default system password . . . . . . . . . . . . . . . 8 Move voice services cabinet 7-2 7-3 7-4 7-5 8-1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
x Contents Changing the system serial number . . . . . . . . . . . . . . . . . . 12-5 13 Exit to support level 13-1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . What is exit to support level? . . . . . . . . . . . . . . . . . . . . . . . What to do before you begin . . . . . . . . . . . . . . . . . . . . . . . . Exiting to support level . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Software installation 13-2 13-3 13-4 13-5 14-1 Overview . . .
Chapter 1 About this guide In this chapter Overview 1-2 Typographic conventions 1-3 References 1-4 Administration and application guides 1-5
1-2 About this guide Overview Overview Introduction This chapter explains how this document is to be used. The System Installation and Modification Guide is intended for service technicians who are familiar with Meridian Mail operation and maintenance procedures. This guide is divided into chapters, each of which describes a single utility and the procedures necessary to perform the Meridian Mail system operation that the utility facilitates.
About this guide 1-3 Typographic conventions Typographic conventions Introduction The following conventions are used throughout this guide. Keyboard keys These are referred to by indicating the label of the key with angle brackets. Example <1>, <2>, Screen prompts and messages Reproductions of screen prompts and messages are in courier typeface. Example You have chosen to standardize volume size. User input When a user is required to input a response, the input will appear bolded.
1-4 About this guide References References Introduction In this guide, where reference is made to another part of the guide or to a separate document, the following conventions are used: • • • • Standard 1.0 A reference to an NTP number which may differ depending on the platform or features for which your Meridian Mail system is set up will include the symbol “x” in it to indicate the variable (for instance, NTP 555-70x1-250).
About this guide 1-5 Administration and application guides Administration and application guides Introduction While working with this document, you may need to consult the System Administration Guide that applies to your platform or feature set in order to obtain more information. The following is a brief description of these NTPs. 555-7001-301—System Administration Guide This NTP is for single-customer Meridian Mail systems connected to the Meridian 1 or SL-1 switch.
1-6 About this guide Administration and application guides • • • • • • • • • voice administration (not including voice menus, voice forms, or fax on demand) hardware administration system status and maintenance operational measurements Meridian Networking administration AMIS networking administration network message service administration hospitality administration class of service administration 555-7051-307—System Administration Guide for Modular Option GP This NTP is for single-customer Meridian Mai
About this guide 1-7 Administration and application guides 555-7051-308—System Administration for MultiCustomer Systems for Modular Option GP This NTP is for multi-customer Meridian Mail systems connected to the DMS-10, DMS-100, AT&T, or the ROLM switch. It describes the administrative tasks that are carried out at the system administration level.
1-8 About this guide Administration and application guides • • network message service administration class of service administration 557-7001-302—System Administration for MultiCustomer Systems for MSM This NTP is for multi-customer Meridian Mail systems connected to the DMS-10 or the DMS-100 switch. It describes the administrative tasks that are carried out at the system administration level. Topics include • • • • • • • • • • • Standard 1.
Chapter 2 Overview: read me first In this chapter Overview 2-2 What changed in MM11 2-3 What is new for MM12 2-4 Section A: System operations 2-5 Section B: Keycodes and serial numbers 2-19 Section C: Required hardware 2-31 Section D: Ports, storage, and volume sizes 2-41
2-2 Overview: read me first Overview Overview Introduction This chapter provides a brief overview of Meridian Mail system operations. It contains important information that should be read thoroughly before attempting any procedure described in this guide. The following sections are associated with this chapter: • • • • Standard 1.
Overview: read me first 2-3 What changed in MM11 What changed in MM11 Changes and additions in the MM11 release The MM11 software release was designed with the following changes and additions: • • • • • • comprehensive upgrade improved user interface conversion from Meridian Mail releases 8, 9, and 10 a method to change serial numbers keycode support to the Message Services Module (MSM) platform flexible disk drive support for the MSM Note: For more information on any of the above changes and addition
2-4 Overview: read me first What is new for MM12 What is new for MM12 Change in the MM12 release The MM12 software release is designed with the following change and addition: • • conversion from Meridian Mail releases 8, 9, 10, and 11 AutoAdmin utility Conversions from Meridian Mail releases 8, 9, 10, and 11 Releases 8, 9, 10, and 11 may be converted directly into Meridian Mail Release 12 using comprehensive upgrade as long as hardware requirements are observed and you disable disk to disk backup on y
Chapter 2 Overview: read me first Section A: 2-5 System operations In this section Standard 1.
2-6 Overview: read me first Overview Overview Introduction In this section, system operations within comprehensive upgrade will be explained through its relationship to the operations it performs. In addition, system utilities will be described. Before comprehensive upgrade Previous to Release 11, Meridian Mail operations that were required to change a system configuration involved separate steps.
Overview: read me first 2-7 System operations within comprehensive upgrade System operations within comprehensive upgrade Introduction One or more of the following system operations may be contained within a comprehensive upgrade: • • • • • • • Conversion Feature expansion Hardware modification Storage expansion Language expansion Platform migration Software upgrade Note: Software upgrade is within comprehensive upgrade only in the sense that you are given the choice of a software upgrade at the begin
2-8 Overview: read me first System operations within comprehensive upgrade • • You can remove the AdminPlus or ACCESS features during feature expansion. No other features can be removed. Storage hours, languages, and hardware cannot be changed through feature expansion. Enabling features A keycode is required to enable the following features during a feature expansion within a comprehensive upgrade: • • • • • • • • • • • • • • • Hardware modification Standard 1.
Overview: read me first 2-9 System operations within comprehensive upgrade ATTENTION Any hardware that will be needed in the new system should be installed before performing a comprehensive upgrade. For more information on installation of hardware, refer to the Installation and Maintenance Guide (NTP 555-70x1-250) for your platform. • • • Storage expansion Hardware modification allows you to change your hardware configuration, such as adding one or more nodes to your system.
2-10 Overview: read me first System operations within comprehensive upgrade • • • Platform migration Language expansion increases the number of languages on a system up to a maximum of four. A current keycode that supports more languages than are installed on your system can be used to increase the number of languages to the keycode maximum. If you plan to expand languages but your current system has the maximum installed, a new keycode is required.
Overview: read me first 2-11 System operations within comprehensive upgrade Starting platform Ending platform Required to perform Card Option Option 11 EC Backup *1 Restore *2 Comprehensive upgrade *3 Card Option Modular Option EC Backup *1 Restore *2 Comprehensive upgrade *3 Card Option Modular Option Backup *1 Restore *2 Comprehensive upgrade *3 Note: The following definitions of *1, *2, and *3 in the above table are provided.
2-12 Overview: read me first System operations within utilities System operations within utilities Introduction Once you have upgraded to or installed your Meridian Mail Release 12 system, you will be required to manage it. The utilities overviewed here and described in the later chapters are the key to maintaining a healthy system. Toggle disk to disk backup The following points apply to toggle disk to disk backup: • • • • A disk to disk backup does not require a keycode.
Overview: read me first 2-13 System operations within utilities • • Change to default system password The following points apply to change to default system password: • Move voice services cabinet • • • A keycode is not required to modify the number of HVS users. This utility will allow a temporary measure for adding more HVS users than are recommended. Eventually, more storage will be required. This utility is not an option on the MSM.
2-14 Overview: read me first System operations within utilities • Recreate system The following points apply to recreate system: • • Change system serial number • A keycode is not required to use the exit to support level utility. Exit to support level utility accesses specialized utilities and should only be used by qualified personnel. The following points apply to back to main menu: • • Standard 1.0 A change serial number keycode is required to change the system serial number.
Overview: read me first 2-15 Software installation Software installation Introduction Software installation installs the Meridian Mail software onto the system. This procedure is most often performed during a new equipment installation, but can also be performed after a disk crash, or when you do not have backup tapes. Points to consider The following points apply to a software installation: • • • • • • Standard 1.0 A software installation requires a keycode.
2-16 Overview: read me first Software installation Information needed for installation The following is a list of information required before you perform the software installation. (For Modular Option GP and MSM systems only, obtain the information requested in numbers 1 through 3 below.) For all systems, obtain the information requested in numbers 7 through 14 below, except for the indicated platforms. 1.
Overview: read me first 2-17 Software installation 13. For Meridian Mail Connections, identify the message desk and terminal assignments to be used by Meridian Mail voice channels. 14. For Meridian Mail Connections, identify the DN assignment for the PBX loop-start lines associated with the Meridian Mail voice channels. Standard 1.
2-18 Overview: read me first Software installation Standard 1.
Chapter 2 Overview: read me first Section B: 2-19 Keycodes and serial numbers In this section Standard 1.
2-20 Overview: read me first Overview Overview Introduction Standard 1.0 This section describes what keycodes are, and how and why they are used.
Overview: read me first 2-21 What is a keycode? What is a keycode? Introduction Two types of keycodes are available. One contains information about the features and hardware configuration purchased by the customer. If the system needs to be changed or expanded, a new keycode can be obtained from Nortel. The other keycode is available for security purposes where a system’s serial number is required to be changed. For more information on this specific keycode, see “The serial number” on page 2-28.
2-22 Overview: read me first What is a keycode used for? What is a keycode used for? Introduction A keycode will permit you to do certain system operations.
Overview: read me first 2-23 How the keycode works with the system How the keycode works with the system Process For each system operation that requires a keycode, the software prompts you to enter each of the five groups of characters that make up a 20-character keycode. Once the keycode is entered, the system software compares the information in the keycode with the present hardware/ software configuration or the desired configuration, or both, to make sure the proposed operation is valid.
2-24 Overview: read me first How the keycode works with the system For more information about configuring multimedia ports, see your platform’s Site and Installation Planning Guide (NTP 555-70x1-200). For the MSM platform, see the MSM Planning and Engineering Guide (NTP 557-7001-100). • the maximum number of full service voice ports This is the number of full service voice ports that has been purchased with the keycode.
Overview: read me first 2-25 What to do if your keycode is rejected What to do if your keycode is rejected Process If the keycode is rejected, either reenter the keycode (it may have been entered incorrectly), or abort the procedure and reboot the system into service. Note: At this point, your system has not been altered because the operation was stopped when the keycode was rejected. Errors Standard 1.0 If an error is made during entry of a keycode, you have two opportunities to correct it. 1.
2-26 Overview: read me first Understanding the keycode label Understanding the keycode label Definition Keycode labels identify the keycode that you purchased with your system. A set of these labels is attached to your tapes and a second set is provided as a loose item with your shipped system. Store the second set in a safe location. Keycode label The following illustrates a typical keycode label.
Overview: read me first 2-27 Understanding the keycode label Label Heading Description Languages The number of languages that can be added to the system. Features The types of features supported. Hours The number of hours of storage the system can have. MMxx.x Universal Keycode The keycode. Note the five blocks of alphanumeric code.
2-28 Overview: read me first The serial number The serial number Introduction The implementation of changing serial numbers through keycode was introduced in MM11. Besides the added security it provides, this feature allows operators to change their serial number to match the 11-digit serial number of switches. This means you are now only required to maintain one serial number for your Nortel products.
Overview: read me first 2-29 The serial number Keycodes are matched to serial numbers. The system software will compare the parameters that the keycode defines with the new configuration and serial number during a system operation. If an exact match is not found, the keycode will be rejected. Locating your serial number The keycode label shows the serial number. A set of these labels is attached to your tapes and a second set is provided as a loose item with the shipped system.
2-30 Overview: read me first The serial number Standard 1.
Chapter2 Overview: read me first Section C: 2-31 Required hardware In this section Standard 1.
2-32 Overview: read me first Overview Overview Introduction Standard 1.0 Although a large part of the content in this guide concerns itself with system installation and modification through the Meridian Mail software, certain aspects of hardware in terms of disk drives, tape drives, and voice cards are covered in this section. General restore information is also addressed.
Overview: read me first 2-33 Disk drive failures Disk drive failures Introduction When a disk drive fails it is most likely due to media errors. The result of media errors can be unrecoverable loss of important data. The following information describes how media errors are reported by the system and what can be done to retrieve the data by reformatting and restoring.
2-34 Overview: read me first Tape drives Tape drives Tape drive operation Meridian Mail systems use industry standard 1/4 inch data cartridges. Data is recorded on multiple tracks on the tape. Each track runs from one end of the tape to the other. At the end of the tape, the tape head moves to the next track and the tape direction is reversed. Tape heads The tape drive has a tape head assembly with multiple heads. For each direction of tape movement, there are two write heads and two read heads.
Overview: read me first 2-35 Tape drives Retensioning tape cartridges Τape cartridge manufacturers recommend that their tapes be retensioned when first inserted into the drive. This is done by winding the tape from one end to the other and back to increase tape reliability. Meridian Mail software automatically retensions tapes before writing or reading them. The retensioning takes about two minutes for a 6150 tape (137.16 m/450 ft) and about five minutes for a 6250 tape (304.8 m/993 ft).
2-36 Overview: read me first Tape drives Ιt is possible an older system may have a tape drive that cannot read the Install/data tape. In this case, the drive will have to be replaced before using the MM12 Install/data tape. Tandberg and Viper tape formats The Tandberg and Viper drives can read and write on a number of tape formats. These tape formats are listed below.
Overview: read me first 2-37 General restore information General restore information Introduction The purpose of this section is to provide background information about the disk and tape devices used to back up and restore Meridian Mail systems. Note: High-capacity magnetic disks are a central part of a voice messaging system. These disks can fail; therefore, backups are essential.
2-38 Overview: read me first General restore information Meridian Mail backup devices for shadowed systems The following backup device is used on shadowed systems. Dual hard disks Meridian Mail systems that have the disk shadowing option have two disk drives per node. On these systems, all data is written to both disks. In the event that one disk fails, the system automatically writes data to and reads from the functioning disk until the faulty disk is replaced. The result is that there is no data loss.
Overview: read me first 2-39 Voice processing cards Voice processing cards Feature support The following voice processing cards support certain features: VP4 (NT6T04AA) and VP8 (NT6P08AA) in the Modular Option EC (MMP40 and 68K) support all MM 9.6 and higher features. Modular Option systems must have at least one 32-kbyte NVP card (NT4R01AC) to support Outcalling, AMIS Networking, Meridian Mail (proprietary) Networking, and Multimedia. VP12 (NTGX12AB) in the MSM platform supports all MM 9.
2-40 Overview: read me first Voice processing cards Standard 1.
Chapter2 Overview: read me first Section D: 2-41 Ports, storage, and volume sizes In this section Standard 1.
2-42 Overview: read me first Overview Overview Introduction Standard 1.0 This section provides information on port and node limits by platform and storage capacities as well as by volume sizes. Dataport rules, including error messages, for all supported platforms for MM12 are also listed.
Overview: read me first 2-43 Voice port configurations Voice port configurations In the MM12 release, voice ports are supported on the primary node of 1- and 2-node EC-MMP40 systems. Twentyfour voice ports are also allowed on the voice nodes of ECMMP40 systems. Introduction On Card Option systems, up to 12 voice ports are supported. Option EC-11 systems support up to 48 ports on two nodes. On MSMs, up to 24 voice ports per node are supported.
2-44 Overview: read me first Voice port configurations The following table lists supported channel configurations for the MSM. MSM-supported channels Channels Node 3 Node 4 Node 5 Node 6 48 24 24 72 24 24 12 12 96 24 24 24 24 120 24 24 24 144 24 24 168 24 192 24 Standard 1.
Overview: read me first 2-45 Dataport rules Dataport rules ACCESS, AdminPlus and AutoAdmin The following is a list of rules for the features ACCESS, AdminPlus, and AutoAdmin and includes rules concerning baud rates: • • • • • • • • • Cumulative baud rate There are also restrictions on the cumulative baud rate for ACCESS, AdminPlus, and AutoAdmin dataports: • Standard 1.0 If ACCESS is installed, there must be at least one ACCESS dataport. You are warned if you do not install an ACCESS dataport.
2-46 Overview: read me first Dataport rules • • Standard 1.0 The maximum cumulative baud rate for the node 1 RSM or Utility card cannot exceed 19 200 bps. The maximum cumulative baud rate for MMP40 cards cannot exceed 38 400 bps per node.
Overview: read me first 2-47 Dataport rules Installation and conversion of dataports These rules govern the installation or conversion of ACCESS, AdminPlus, and AutoAdmin dataports: • • • • • MSM-specific rules The following dataport rules are specific to the MSM: • • • • • Standard 1.0 The maximum total of combined ACCESS, AdminPlus, and AutoAdmin dataports on a system is eight.
2-48 Overview: read me first Dataport rules Dataport error messages If the dataports have not been set up properly, an error message will be displayed that tells you what ports may still need to be assigned or what port assignment error have been made. Some of the error messages you may encounter will indicate the following: • • MSM-specific error messages There are too many or too few dataports of a particular type on a node.
Overview: read me first 2-49 Storage capacity Storage capacity Introduction Storage in the form of disk drives contains text and voice data (stored voice prompts and voice messages) which is necessary for your system to run and service clients properly. If your system has difficulty because of demands put on it, then it may be time to look at your storage capacity.
2-50 Overview: read me first Storage capacity Modular Option EC storage capacity The following table lists storage hours by disk size and number of nodes for the Modular Option and Modular Option EC systems. Hard disk sizes 2.0 Gbyte disk 1.0 Gbyte disk 300 Mbyte disk Nodes Available storage hours 1 5 11 24 36 54 100 200 2 26 26 54 84 114* 200* 400** 3 30 30 60 90 120 200 400 4 45 45 90 120 180 300 600 5 60 60 120 180 240 400 800 Notes: Standard 1.0 1.
Overview: read me first 2-51 Storage capacity Modular Option and Modular Option GP storage capacities The following table lists storage hours by disk size and number of nodes for the modular option and modular option GP systems. Hard disk sizes 2.0 Gbyte disk 1.
2-52 Overview: read me first Storage capacity Card Option storage capacity The following table lists storage hours by disk size and number of nodes for the Card Option system. 1.0 Gbyte disk Hard disk sizes 240 Mbyte 120 Mb 80 Mbyte 40 Mbyte Nodes Available storage hours 1 2 5 10 24 54 100 Option EC 11 storage capacity The following table lists storage hours by disk size and number of nodes for the Option EC-11 system. Hard disk sizes 2.0 Gbyte disk 1.
Overview: read me first 2-53 Storage capacity MSM storage options The following points are listed: • • • • A mixture of node pairs with single and double packs is supported. Either 150- or 200-hours storage capacity per disk is supported and is controlled by keycode. However, 150- and 200-hour packs cannot be mixed on a system. To enable a 200-hour storage size, a system must have 2-Gbyte disk drives on its SPN nodes.
2-54 Overview: read me first Storage capacity 200-hour disk pack SPNs All single packs One double Two doubles Three doubles All doubles 2 200 400 -- -- 400 4 400 600 800 -- 800 6 600 800 1000 1200 1200 8 800 1000 1200 1400 1600 Standard 1.
Overview: read me first 2-55 Volume sizes Volume sizes Specifications The following tables list all volume sizes for the various Meridian Mail models available. The following points apply to the tables: • • All sizes are in blocks (1 kbyte for text volumes, 8 kbyte for voice volumes). Τhe Hours value is voice message storage, assuming nominal user-recorded prompt size.
2-56 Overview: read me first Volume sizes 1-node system volume sizes The following table lists volume sizes for a single-node system. Hours VS1T VS1V VS2T VS2V 5 11 24 36 54 100 200 27120 27120 30512 30512 30512 37040 42048 2125 2125 3712 3712 3712 5792 86272 7000 7000 8160 14208 19792 47104 92224 8500 12912 27472 40128 59392 109440 1725568 2-node system volume sizes (no disk to disk backup) The following table lists volume sizes for a 2-node system with no disk to disk backup.
Overview: read me first 2-57 Volume sizes The following table lists volume sizes for a 2-node system with disk to disk backup. 2-node system volume sizes (with disk to disk backup) Hours VS1T VS1V VS2T VS2V VS901T VS202T VS202V VS902T B102 26 46.2 76.2 106.2 190.
2-58 Overview: read me first Volume sizes The following table lists volume sizes for a 3-node system with disk to disk backup. 3-node system volume sizes (with disk to disk backup) Hours VS1T VS1V VS2T VS2V VS901T 30 36.3 66.3 96.3 176.3 44720 44720 44720 44720 19440 19440 19440 19440 1024 1024 1024 1024 6256 6256 6256 6256 N/A 15360 15360 15360 15360 Hours VS202T VS202V B102 VS203T VS203V 9856 9856 21488 47104 N/A 33920 33920 65760 109440 30 36.3 66.3 96.3 176.
Overview: read me first 2-59 Volume sizes The following table lists volume sizes for a 4-node system with no disk to disk backup.
2-60 Overview: read me first Volume sizes Note: Disk to disk backup cannot be performed on four-node 45-hour systems unless you first increase the storage capacity. The following table lists volume sizes for a 5-node system with no disk to disk backup.
Overview: read me first 2-61 Volume sizes The following table lists volume sizes for a 5-node system with disk to disk backup. 5-node system volume sizes (with disk to disk backup) Hours VS1T VS1V VS2T VS2V VS901T VS202T VS202V 60 92.4 152.4 212.4 372.
2-62 Overview: read me first Volume sizes Standard 1.
Chapter 3 Comprehensive upgrade In this chapter Overview 3-2 What to do before you begin 3-3 Performing a comprehensive upgrade 3-10 System recovery from failed comprehensive upgrade/ conversion 3-64 System recovery from shadow disk 3-65
3-2 Comprehensive upgrade Overview Overview Introduction Standard 1.0 This chapter explains how to perform a comprehensive upgrade on your Meridian Mail system. This operation is performed when a Meridian Mail system requires upgrading because of features, hardware, or storage during a new equipment installation.
Comprehensive upgrade 3-3 What to do before you begin What to do before you begin Checklist Review the following points before installation of the software: • • • • • • • • Standard 1.0 Before you continue, see Chapter 2, “Overview: read me first” and make sure you have read and understood it. Determine the port capacity of your Meridian Mail system. Make sure that there is paper in the printer. (If your printer runs out of paper during the procedure, your screen will freeze.
3-4 Comprehensive upgrade What to do before you begin The following is a brief summary of requirements. • • • • • • • Procedures reference Modem networking requires a modem port. HVS requires an RSM/utility card. Modular Option EC and Option EC-11 require a utility card. Multi-Admin requires ports for UATs. Outcalling and AMIS require NVP 32-kbyte cards for Modular Option. Fax on Demand requires a minimum of one multimedia port and an NVP 32-kbyte card for Modular Option.
Comprehensive upgrade 3-5 What to do before you begin If your comprehensive upgrade involves Then see Hardware modification “Setting up for a comprehensive upgrade” on page 3-11. “Serial number and keycode procedure” on page 3-15. “Confirming hardware configuration” on page 318. “Selecting call progress tone detection” on page 3-22. “Entering DSP parameters” on page 3-23. “Defining links for Mod Op GP and MSM” on page 3-29. Note: For defining links, do Mod Op GP only.
3-6 Comprehensive upgrade What to do before you begin If your comprehensive upgrade involves Then see Language expansion “Setting up for a comprehensive upgrade” on page 3-11. “Serial number and keycode procedure” on page 3-15. “Adding languages” on page 3-59. “Continuing the comprehensive upgrade” on page 3-61. Platform migration “Setting up for a comprehensive upgrade” on page 3-11. “Serial number and keycode procedure” on page 3-15. “Confirming hardware configuration” on page 318.
Comprehensive upgrade 3-7 What to do before you begin Procedures reference for MSM systems This table references procedures in comprehensive upgrade for the MSM. If your comprehensive upgrade involves Then see Conversion “Setting up for a comprehensive upgrade” on page 3-11. “Serial number and keycode procedure” on page 3-15. Note: From this point, and depending on what is specified in your keycode, various comprehensive upgrades can occur.
3-8 Comprehensive upgrade What to do before you begin If your comprehensive upgrade involves Then see Hardware modification “Setting up for a comprehensive upgrade” on page 3-11. “Serial number and keycode procedure” on page 3-15. “Confirming hardware configuration” on page 318. “Selecting call progress tone detection” on page 3-22. “Entering DSP parameters” on page 3-23. “Defining T1 spans for the MSM” on page 3-27. “Defining links for Mod Op GP and MSM” on page 3-29.
Comprehensive upgrade 3-9 What to do before you begin If your comprehensive upgrade involves Then see Platform migration “Setting up for a comprehensive upgrade” on page 3-11. “Serial number and keycode procedure” on page 3-15. “Confirming hardware configuration” on page 318. “Selecting call progress tone detection” on page 3-22. “Entering DSP parameters” on page 3-23. “Defining T1 spans for the MSM” on page 3-27. “Defining links for Mod Op GP and MSM” on page 3-29.
3-10 Comprehensive upgrade Performing a comprehensive upgrade Performing a comprehensive upgrade Introduction The procedures that follow provide information about performing a comprehensive upgrade on the Meridian Mail system. Note: The procedures described for comprehensive upgrade are general and intended only to guide the administrator. Although all required platforms are covered, this guide is not intended to reflect specific platform configurations. The procedure has several parts.
Comprehensive upgrade 3-11 Performing a comprehensive upgrade previous System Installation and Modification Guide (NTP 555-7001-215) and refer to the chapter, “Toggle Disk to Disk Backup.” When this has been done, go to step 3 of the following procedure to begin your comprehensive upgrade. Setting up for a comprehensive upgrade When beginning a comprehensive upgrade, follow these steps for all platforms. Starting Point: Meridian Mail System Status and Maintenance Menu.
3-12 Comprehensive upgrade Performing a comprehensive upgrade Step Action 4 For systems where the MMP40 reset button has not been used, wait ten seconds and then power up the system. Result: Diagnostic routines are shown followed by a pause of approximately five minutes while the tape is automatically retensioned. ATTENTION On Card Option systems, reenable the AML link after turning on the power to Meridian Mail. 5 When retensioning begins, the following message is displayed.
Comprehensive upgrade 3-13 Performing a comprehensive upgrade Step Action 6 To choose comprehensive upgrade, press the up or down arrow keys until a 2 appears beside the following prompt: Please enter the operation number: or type 2, then press . The following message appears: You have chosen to run comprehensive upgrade (SW/HW). Do you wish to continue? No (Yes) Note: To reenable auto-print mode, use the and then .
3-14 Comprehensive upgrade Performing a comprehensive upgrade Step Action 10 11 The following text is displayed. IF the Select Operation prompt is THEN go to Comprehensive step 11 Upgrade step 12 Select “Comprehensive,” then press . Result: Various system operation messages scroll on the screen. Go to “Serial number and keycode procedure” on page 3-15 12 Select “Upgrade,” then press .
Comprehensive upgrade 3-15 Performing a comprehensive upgrade Serial number and keycode procedure To enter the system serial number and keycode, follow these steps. This procedure also indicates your system configuration and features. Step Action 1 At the prompt Enter the Serial Number: type in the serial number, then press . Note: The Card Option system gets its serial number automatically from its switch; therefore, the prompt is not displayed.
3-16 Comprehensive upgrade Performing a comprehensive upgrade Step Action Note: The display above is intended only as an example of this screen. Your keycode screen may differ in platform type, hardware and software specifications. 4 Is this correct? If Yes, go to step 5. If No, go to step 8. 5 Press the up or down arrow keys to select Yes and press . Result: A second keycode screen listing the system features is displayed.
Comprehensive upgrade 3-17 Performing a comprehensive upgrade Step Action 6 Is this correct? If Yes, go to step 7. If No, go to step 8. 7 Press the up or down arrow keys to select Yes and press . Go to the next procedure. 8 Standard 1.0 If the system configuration is not correct, contact your Nortel representative to obtain another keycode.
3-18 Comprehensive upgrade Performing a comprehensive upgrade Confirming hardware configuration Use the following procedure to: • • • confirm the hardware configuration enter loop numbers (Modular Option EC MMP40 only) enter NPI numbers (Option EC-11 only) Step Action 1 When you confirm that your system features are correct, the system begins a rules check. Result: The following screen is displayed. Note: If the rules check fails, the procedure is aborted. Check your keycode.
Comprehensive upgrade 3-19 Performing a comprehensive upgrade Step Action 3 4 Use the following table as a guide on where to access information in this procedure. IF your system is a THEN go to Modular Option, Modular Option GP, Card Option, MSM steps 4, 5, and 9 Modular Option EC MMP40 or an Option EC-11 steps 4, 5, 7, 8, and 9 Is the configuration correct? If Yes, go to step 5. If No, go to step 6. 5 Press the up or down arrow keys to select Yes, and press .
3-20 Comprehensive upgrade Performing a comprehensive upgrade Step Action 7 A Modular Option EC system prompts: Your system requires “n” J4/J5 loops. Please make sure you define enough loop(s) for your system. An Option EC-11 system prompts: Your system requires “n” NLI loops. Please make sure you define enough loop(s) for your system. Note: The following examples show displays for the Mod Op EC MMP40 and the Option EC-11 respectively.
Comprehensive upgrade 3-21 Performing a comprehensive upgrade Step Action Example: For an Option EC-11 your display may look similar to the screen below. Note: For more information, refer to your Modular Option EC Installation and Maintenance Guide (NTP 555-7061-250) or the (EC-11) Installation and Maintenance Guide (NTP 555-7081-250). 8 Press to accept the default loop number. If your system requires more than one loop, you will be prompted again as in the above example.
3-22 Comprehensive upgrade Performing a comprehensive upgrade Selecting call progress tone detection To select the Call Progress Tone Detection (CPTD) number for your country, follow these steps. Step Action 1 You are provided with the current CPTD selection and the following prompt: Select operation: Done (Change) 2 Select operation: If you select Done, go to step 4. If you select Change, go to step 3. 3 Select Change, then press .
Comprehensive upgrade 3-23 Performing a comprehensive upgrade Entering DSP parameters To review or change the DSP parameters on your system, follow these steps. Step Action 1 From the previous procedure, press . Result: The following DSP parameters screen is displayed. Requirement: You have four selections at the “Select operations” prompt which are revealed each time you press the up or down arrow keys.
3-24 Comprehensive upgrade Performing a comprehensive upgrade Step Action 3 Select Change and press . The following prompts are displayed. DSP Encoding Type: MuLaw (Alaw) ATTENTION If the above DSP encoding parameter is set incorrectly, severely degraded voice quality may result. Note: Do not change DSP parameters unless you are instructed to do so by Nortel. Example: The following screen is provided as an example of how your display may look.
Comprehensive upgrade 3-25 Performing a comprehensive upgrade Step Action 4 At the prompt “Select operation:” IF you select THEN go to Done and have Fax on Demand step 5. Done and do not have Fax on Demand step 9. Change or Reset step 3. 5 The following Fax specific parameter screen is displayed. 6 At the “Select operation:” prompt, if Change, go to step 7. If Done, go to step 9. 7 Select Change, then press .
3-26 Comprehensive upgrade Performing a comprehensive upgrade Step Action Note: For a list of Fax specific DSP parameters, see “Faxspecific DSP parameters” on page A-3. 8 At the “Select operation:” prompt, If Change or Reset, go to step 5. If Done, go to step 9. 9 Standard 1.0 When you select Done, use the following table to find the next procedure associated with your platform. IF your system is THEN go to a Mod Op, Mod Op EC page 3-32. a Card Option page 3-36. an Option EC-11 page 3-39.
Comprehensive upgrade 3-27 Performing a comprehensive upgrade Defining T1 spans for the MSM To define T1 spans on your Message Services Module (MSM) system, follow these steps. Step Action 1 When you select Done to complete the DSP configuration on your MSM system, the T1 span configuration is displayed. Example: The following screen is an example of a 48-channel system. Note: For a 72-channel system the display includes spans A to C. For a 192-channel system, span A to span H will be displayed.
3-28 Comprehensive upgrade Performing a comprehensive upgrade Step Action 3 Using the example above, you are prompted to enter the start range: Note: In this case, Span A. From: SpanA Press . Enter the end range by pressing the up or down arrow keys to select the range you require. Note: In this case, Span B. To: SpanB Press . 4 To enter a different setting from the default, press the up or down arrow keys until the required setting is displayed.
Comprehensive upgrade 3-29 Performing a comprehensive upgrade Defining links for Mod Op GP and MSM To define the links of a platform that is a Modular Option GP or an MSM, follow these steps. Step Action 1 For the Mod Op GP, the following prompt is displayed. Please enter the information to create or redefine a Link Result: After a short time, the following screen is displayed. Your display may differ.
3-30 Comprehensive upgrade Performing a comprehensive upgrade Step Action 3 Select operation. If Done, go to “Defining voice port hardware locations for Modular Option GP” on page 3-42, or “Defining T1 hardware locations for the MSM” on page 3-45. If Change, go to step 4. 4 Select Change, then press . Result: The following prompt is displayed. Enter the Link ID: Note: If the system has or requires more than 1 SMDI Link, you must enter the unique SMDI Link ID.
Comprehensive upgrade 3-31 Performing a comprehensive upgrade Step Action Example: The example below is for a Mod Op GP system. Requirement: For Mod Op GP: Login Code, Logout Code, and NRDD Code should be changed to blank unless otherwise specified by the system administrator. For Login and Logout Code, see also the MSMTranslations Guide (NTP 557-7001-310). For the MSM, blank out the Login and Logout Codes if the channel is connecting to a PBX.
Chapter 3 3-32 Comprehensive upgrade Performing a comprehensive upgrade Defining voice port hardware locations for Modular Option and Modular Option EC To define your voice channels entries for the Voice Port Hardware Location table for Modular Option and Modular Option EC, follow these steps. Step Action 1 Select Done on the DSP parameters. Result: The following voice port hardware location screen is displayed.
Comprehensive upgrade 3-33 Performing a comprehensive upgrade Step Action 2 Press the up or down arrow key until the desired choice is displayed on the screen, then press . Example: Select Change, then press . Result: The following screen is displayed showing results after all choices have been made (your display may differ). Note: In this display and in the display in step 3, Port Type required is MultiMedia. Other choices are Voice_Full and Voice_Basic.
3-34 Comprehensive upgrade Performing a comprehensive upgrade Step Action 4 Select DetailedDisplay, then press . Note: You are asked to provide node ranges and location ranges to view the hardware locations on a particular node or range of nodes. Result: The following example shows that node 2 and locations 1 to 23 have been specified. Note: For multimedia entries, the table displays only the oddnumbered hardware locations because multimedia ports take up two hardware locations. Standard 1.
Comprehensive upgrade 3-35 Performing a comprehensive upgrade Step Action 5 Press . Result: The Voice Port Hardware Location table (see below) is displayed again. If you are satisfied with the changes, select Done. The following prompt is displayed. Is this correct? No (Yes) Note: At this point in the procedure, that is, if you select No, Reset and Change are still available as choices if you wish to do anything to the settings. 6 Is this correct? If No, go to step 7. If Yes, go to step 8.
3-36 Comprehensive upgrade Performing a comprehensive upgrade Defining voice port hardware locations for Card Option To define your voice channels entries for the Voice Port Hardware Location table for Card Option, follow these steps. Step Action 1 Select Done on the DSP parameters. Result: The following voice port screen is displayed. Note: The table below depends on your system configuration as defined by your keycode and the installed system hardware. Your display may differ.
Comprehensive upgrade 3-37 Performing a comprehensive upgrade Step Action 3 When you select your ACDDN and press , the table will change to display your changes, as in the following example. Result: Notice that one more multimedia port has been added at port 5. 4 Select DetailedDisplay, then press . Note: You are asked to provide node ranges and location ranges to view the hardware locations on a particular node or range of nodes.
3-38 Comprehensive upgrade Performing a comprehensive upgrade Step Action 5 Press . Result: The Voice Port Hardware Location table (see below) is displayed again. If you are satisfied with the changes, select Done. The following prompt is displayed: Is this correct? No (Yes) Note: At this point in the procedure, that is, if you select No, Reset and Change are still available as choices if you wish to do anything to the settings. 6 Is this correct? If No, go to step 7. If Yes, go to step 8.
Comprehensive upgrade 3-39 Performing a comprehensive upgrade Defining voice port hardware locations for the Option EC-11 To define your voice channel entries for the Voice Port Hardware Location table for the Option EC-11, follow these steps. Step Action 1 Select Done on the DSP parameters. Result: The following voice port hardware location screen is displayed. Note: The table below depends on your system configuration as defined by your keycode and the installed system hardware.
3-40 Comprehensive upgrade Performing a comprehensive upgrade Step Action 3 When you select your Switch Type and press , the table will change to display your changes, as in the following example. Result: Two more multimedia ports have been added at ports 5 and 7. 4 Select DetailedDisplay, then press . Note: You are asked to provide node ranges and location ranges to view the hardware locations on a particular node or range of nodes.
Comprehensive upgrade 3-41 Performing a comprehensive upgrade Step Action 5 Press . Result: The Voice Port Hardware Location table (see below) is displayed again. If you are satisfied with the changes, select Done. The following prompt is displayed: Is this correct? No (Yes) Note: At this point in the procedure, that is, if you select No, Reset and Change are still available as choices if you wish to do anything to the settings. 6 Is this correct? If No, go to step 7. If Yes, go to step 8.
3-42 Comprehensive upgrade Performing a comprehensive upgrade Defining voice port hardware locations for Modular Option GP To define your voice channels entries for the Voice Port Hardware Location table for Modular Option GP, follow these steps. Step Action 1 Select Done on the Links parameters. Result: The following voice port hardware location screen is displayed: Note: The table below depends on your system configuration as defined by your keycode and the installed system hardware.
Comprehensive upgrade 3-43 Performing a comprehensive upgrade Step Action 3 When you select your Message Terminal and press , the table will change to display your changes, as in the following example. Result: Notice that one more multimedia port has been added at port 5 on node 1. 4 Select DetailedDisplay, then press . Note: You are asked to provide node ranges and location ranges to view the hardware locations on a particular node or range of nodes.
3-44 Comprehensive upgrade Performing a comprehensive upgrade Step Action 5 Press . Result: The Voice Port Hardware Location table (see below) is displayed again. If you are satisfied with the changes, select Done. The following prompt is displayed: Is this correct? No (Yes) Note: At this point in the procedure, that is, if you select No, Reset and Change are still available as choices if you wish to do anything to the settings.
Comprehensive upgrade 3-45 Performing a comprehensive upgrade Defining T1 hardware locations for the MSM To define your T1 hardware locations for the MSM, follow these steps. Step Action 1 Select Done on the Link parameters. Result: The following T1 hardware location table screen is displayed. Note: The table below depends on your system configuration as defined by your keycode and the installed system hardware. Your display may differ.
3-46 Comprehensive upgrade Performing a comprehensive upgrade Step Action Note: If you are required to make changes, the T1 hardware location table will change to display your changes. In the following display, notice that 6 multimedia ports have been added at locations five through 10 on Span 1. Note: For the MSM, a multimedia port requires one and a half hardware locations. An easier way to look at this is that two multimedia ports require three hardware locations.
Comprehensive upgrade 3-47 Performing a comprehensive upgrade Step Action 4 Press . Result: The T1 Hardware Location table (see below) is displayed again. If you are satisfied with the changes, use the up or down arrow keys to select Done, and then press . The following prompt is displayed. Is this correct? No (Yes) Note: At this point in the procedure,that is, if you select No, Reset and Change are still available as choices if you wish to do anything to the settings.
3-48 Comprehensive upgrade Performing a comprehensive upgrade Defining voice hardware locations for the MSM To define your voice hardware locations for the MSM, follow these steps. Step Action 1 Select Done on the T1 Hardware Location screen. Result: The following voice port hardware location screen is displayed. Note: The table below depends on your system configuration as defined by your keycode and the installed system hardware. Your display may differ.
Comprehensive upgrade 3-49 Performing a comprehensive upgrade Step Action 3 When you select your Last Location, and press , the table will change to display your changes, as in the following example. Result: Notice that 9 multimedia ports have been added at ports1 through 9 on node 3. 4 If you are satisfied with the changes, select Done, then press . Result: The following prompt is displayed.
3-50 Comprehensive upgrade Performing a comprehensive upgrade Assigning the dataport locations To assign dataport locations to your system, follow these steps. Step Action 1 From the previous procedure: Select Yes, then press . Result: The following dataport configuration table is displayed: Note: The table below depends on your system configuration as defined by your keycode and the installed system hardware. Your display may differ.
Comprehensive upgrade 3-51 Performing a comprehensive upgrade Step Action 2 Select operation: If Display, go to steps 3 and 4. If Change, go to step 5. If Done, go to step 11. 3 Select Display, then press . Result: The following detailed dataport configuration table with your default settings is displayed: 4 Press . Result: The display continues to scroll if there are more dataports to display, or you are returned to the dataport locations table.
3-52 Comprehensive upgrade Performing a comprehensive upgrade Step Action 7 Select the ending node number by using the up and down arrow keys, then press . Note: In this case, node 3 has been chosen. Result: You are stepped through each dataport location and given the opportunity to either change it or go on to the next dataport. After a number of inputs, the following screen is displayed. Note: For information on assigning specific features to dataports, see “Dataport rules” on page 2-45.
Comprehensive upgrade 3-53 Performing a comprehensive upgrade Step Action 8 Press Result: The following screen of the dataport selections is displayed. 9 Press . Result: If there are more dataports to display, the screen scrolls to display them otherwise, the following screen is displayed. Standard 1.
3-54 Comprehensive upgrade Performing a comprehensive upgrade Step Action 10 Select operation: If Done, go to step 11 and proceed. If Change, go to step 5 and proceed. If Reset, go to step 1 at the screen display and proceed. If Display, go to step 8 and proceed. Standard 1.0 11 Select Done, then press . 12 Go to “Adding languages” on page 3-59.
Comprehensive upgrade 3-55 Performing a comprehensive upgrade Assigning the dataport locations for the MSM To assign dataport locations to your MSM system, follow these steps. Step Action 1 Select Yes, and press . Result: The following dataport configuration table is displayed. Note: The table below depends on your system configuration as defined by your keycode and the installed system hardware. Your display may differ. Requirement: You have four selections at the Select operation prompt.
3-56 Comprehensive upgrade Performing a comprehensive upgrade Step Action 3 Select Display, then press . Result: The following detailed dataport configuration table with your default settings is displayed. 4 Press . Result: The display continues to scroll if there are more dataports to display, or you are returned to the dataport locations table. 5 Select Change, then press .
Comprehensive upgrade 3-57 Performing a comprehensive upgrade Step Action 7 Select the ending node number by using the up and down arrow keys, then press . Note: In this case, node 14 has been chosen. Result: You are stepped through each dataport location and given the opportunity to either change it or go on to the next dataport. After all the necessary inputs have been made, the system window indicates your changes.
3-58 Comprehensive upgrade Performing a comprehensive upgrade Step Action 8 Select Display, then press . Result: The following screen of the dataport selections is displayed: 9 Press . Result: Either the display scrolls to the next dataport display, or returns to the dataport configuration table. The following prompt is displayed: Select operation: 10 Select operation: If Done, go to step 11 and proceed. If Change, go to step 5 and proceed.
Comprehensive upgrade 3-59 Performing a comprehensive upgrade Adding languages To select more languages in a comprehensive upgrade/ conversion, follow these steps. Step Action 1 From the previous procedure, select Done then press . Result: The following screen is displayed (your display may differ): Note: In the screen example above, the limit is only 2 installed languages.
3-60 Comprehensive upgrade Performing a comprehensive upgrade Step Action 4 Press the up or down arrow key until the desired number of the language you require is displayed on the screen (or press backspace and type a number), then press . The following prompt is displayed: You have chosen (language name).
Comprehensive upgrade 3-61 Performing a comprehensive upgrade Continuing the comprehensive upgrade To continue the comprehensive upgrade, to re-enter information, or to abort, follow these steps. Step Action 1 Select Done, then press . Result: The following prompt is displayed: All required information has been input. Do you wish to continue, re-enter information, or abort? Continue 2 Do you wish to continue, re-enter information, or abort? If Continue, go to steps 3 to 8.
3-62 Comprehensive upgrade Performing a comprehensive upgrade Step Action 4 The system loads the console port configuration utility. Result: The following messages are displayed. Loading console port speed utility... Console Port Speed Configuration Utility This utility displays the current setting for the console port and allows the setting to be reset to 2400 or 9600 bps. Node 1 Console Port Speed: 2400 bps Do you want to change the console port speed? Yes 5 Select Yes, then press .
Comprehensive upgrade 3-63 Performing a comprehensive upgrade Step Action 7 Remove the tape and turn the power off. After approximately 10 seconds, boot the system by turning the power on again. Note: This takes from 10 to 15 minutes per node. Result: Various system routines are displayed and the Meridian Mail logon screen appears. Normal system administration operations may begin. ATTENTION Store the Install/data tape in a safe place.
3-64 Comprehensive upgrade System recovery from failed comprehensive upgrade/conversion System recovery from failed comprehensive upgrade/conversion Introduction Use the following instructions if your system fails to convert to the new Meridian Mail release. Failure due to keycode The comprehensive upgrade/conversion failed before entering the keycode or because of a bad keycode.
Comprehensive upgrade 3-65 System recovery from shadow disk System recovery from shadow disk Introduction The following procedures are provided for system recovery from shadow disk: • • • Recovering from shadow disk (1-node) Recovering from shadow disk (1-node) Recovering from shadow disk (multi-node) Recovering from shadow disk for an MSM system For systems with disk shadowing, you can recover your MM8, MM9, MM10, or MM11 system from shadow disks that are disabled automatically.
3-66 Comprehensive upgrade System recovery from shadow disk Step Action 7 At the following prompt, press in order to accept the default buffer size value of 64. Buffer size (k) :64 8 Wait until the node has generated the following SEER indicating that the disks are synced: INF 6601 ADMIN 9 Remove your Install/data tape and reboot to full service. ATTENTION Store the Install/data tape in a safe place.
Comprehensive upgrade 3-67 System recovery from shadow disk Recovering from shadow disk (multinode) To perform a system recovery from shadow disk on systems with two or more nodes, follow these steps. Starting Point: After step 5 of the previous procedure Step Action 1 Type the following at the prompt: fork #tape:mmtape1:prm_tape then press . Note: Wait for all nodes to load operating system. Check SEERs to insure that all nodes have loaded.
3-68 Comprehensive upgrade System recovery from shadow disk Step Action 8 At the prompt, type in the following: Load #tape:mmtape1:software:m1.mirror_pkg then press . Fenable 2 0 then press . 9 At the following prompt, press in order to accept the default buffer size value of 64: Buffer size (k) :64 10 Repeat steps 6 to 9 for N3, N4, and N5, according to the number of nodes in your system.
Comprehensive upgrade 3-69 System recovery from shadow disk Recovering from shadow disk for an MSM system To perform a system recovery from shadow disk on MSM systems, follow these steps. Step Action 1 Power the system down. 2 Insert the previous release of the Install/data tape and power the system up. 3 Select More Utilities from the System Installation and Modification menu, then press . Result: The System Operation Utility Menu is displayed.
3-70 Comprehensive upgrade System recovery from shadow disk Step Action 10 Move the cursor using the up and down arrow keys to N3 and press . 11 At the prompt, type in the following: Load #tape:mmtape1:software:spm.mirror_pkg and press . 12 To start synchronizing the disks, type the following at the prompt: Fenable 1 and press . 13 When prompted for the buffer size, press to accept the default size (64 K).
Chapter 4 Toggle disk to disk backup In this chapter Overview 4-2 What is toggle disk to disk backup? 4-3 What to do before you begin 4-4 Performing a disk to disk backup 4-5
4-2 Toggle disk to disk backup Overview Overview Introduction This chapter explains disk to disk backup for your system. Note: Disk to disk backup is not available on Card Option and MSM systems. Standard 1.
Toggle disk to disk backup 4-3 What is toggle disk to disk backup? What is toggle disk to disk backup? Introduction Disk to disk backup is a utility that allows the administrator to schedule the periodic backup of the system volumes, VS1T and VS1V on node 1, onto B102 on node 2. Other nodes (2, 3, and the rest) are backed up onto node 1.
4-4 Toggle disk to disk backup What to do before you begin What to do before you begin Checklist This list of points should be followed before proceeding with a disk to disk backup. • • • • • • • Before you continue, see Chapter 2, “Overview: read me first” and make sure you have read and understood it. In particular, review information on volume sizes. Perform a full backup of the database (a partial backup is acceptable, but a full backup is recommended).
Toggle disk to disk backup 4-5 Performing a disk to disk backup Performing a disk to disk backup When to use these procedures Use the common procedure • to display the System Installation and Modification Menu and the System Operation Utility Menu Use the disk to disk backup procedure • to schedule the periodic backup of the system volumes, VS1T and VS1V on node 1 ATTENTION You must turn disk to disk backup off for most system installation and modification procedures.
4-6 Toggle disk to disk backup Performing a disk to disk backup Step Action Note: Reset node 1 first, then nodes 2 through 5 in sequence, if applicable. For more information on power up and power down procedures, refer to Chapter 14 in the Installation and Maintenance Guide (NTP 555-70x1-250). 4 For systems where the MMP40 reset button has not been used, wait ten seconds and then power up the system.
Toggle disk to disk backup 4-7 Performing a disk to disk backup Step Action 5 Use the up or down arrow keys, to select the number (or type the number) for More Utilities, then press . Result: The System Operation Utility Menu is displayed. Note: Depending on your platform and features, the System Operation Utility Menu may not appear the same as the one shown below. 6 Standard 1.0 Go to the next procedure in this chapter.
4-8 Toggle disk to disk backup Performing a disk to disk backup Disk to disk backup To perform a disk to disk backup, follow these steps. Starting Point: The System Operation Utility Menu. Step Action 1 Press the up or down arrow key until the number corresponding to Toggle Disk to Disk Backup is displayed on the screen (or enter the desired selection number), then press . Result: The following prompt is displayed.
Toggle disk to disk backup 4-9 Performing a disk to disk backup Step Action 4 IF THEN go to no changes to system records have occurred since installation or the last backup steps 4 and 5. changes to system records have occurred since installation or the last backup step 5. The following message is displayed: Disk to disk backup has been turned on (off) 5 Perform the disk to disk backups have been performed. Result: The following prompts are displayed: The operation successfully completed.
4-10 Toggle disk to disk backup Performing a disk to disk backup Standard 1.
Chapter 5 Standardize volume sizes In this chapter Overview 5-2 What is standardizing volume sizes? 5-3 What to do before you begin 5-4 Standardizing volume sizes 5-5
5-2 Standardize volume sizes Overview Overview Introduction This chapter explains how to standardize volume sizes on your system. Standard 1.
Standardize volume sizes 5-3 What is standardize volume sizes? What is standardize volume sizes? Introduction Standardizing volume sizes involves the optimization of the various text volume sizes on a Meridian Mail system. A text volume stores information entered into the system as part of the database configuration. Text volumes do not contain any type of voice storage (prompts, greetings, messages, and so on) which is more memory intensive.
5-4 Standardize volume sizes What to do before you begin What to do before you begin Checklist This list of points should be followed before you proceed to standardize volume sizes. • • • • • • • Standard 1.0 Before you continue, see Chapter 2, "Overview: read me first" and make sure you have read and understood it. Perform a full system backup (partial backup is acceptable, but a full backup is recommended). Disable disk to disk backup. Make sure that there is paper in the printer.
Standardize volume sizes 5-5 Standardizing volume sizes Standardizing volume sizes When to use these procedures Use the common procedure • to display the System Installation and Modification Menu and the System Operation Utility Menu Use the standardize volume sizes procedure • • to standardize the volume sizes on your system if you are attempting to run any other utility from the System Installation and Modification Menu and you get a “Volume too full” message when a volume has been manually created
5-6 Standardize volume sizes Standardizing volume sizes Step Action 3 Turn off the power to Meridian Mail, or press the reset button on the MMP40 card. Note: Reset node 1 first, then nodes 2 through 5 in sequence, if applicable. For more information on power up and power down procedures, refer to Chapter 14 in the Installation and Maintenance Guide (NTP 555-70x1-250). For MSM systems, contact your Nortel representative.
Standardize volume sizes 5-7 Standardizing volume sizes Step Action Note: Once loaded, the following System Installation and Modification Menu is displayed. 5 Use the up or down arrow keys, to select the number (or type the number) for More Utilities, then press . Result: The System Operation Utility Menu is displayed. Note: Depending on your platform and features, the System Operation Utility Menu may not appear the same as the one shown below. 6 Standard 1.
5-8 Standardize volume sizes Standardizing volume sizes Standardizing volume sizes To standardize volume sizes, follow these steps. Step Action 1 Press the up or down arrow keys until the number corresponding to Standardize Volume Sizes is displayed on the screen (or enter the desired selection number), then press .
Standardize volume sizes 5-9 Standardizing volume sizes Step Action 3 After a while, the following messages are displayed. The operation successfully completed. Remove the tape when it finishes rewinding and boot into Service. Shutting down tape server #TAPE:MMTAPE1> 4 Remove the Install/data tape and turn the power off. After 10 seconds turn the power on. Note: Booting the system takes from 10 to 15 minutes per node. After booting, the Meridian Mail logon screen appears.
5-10 Standardize volume sizes Standardizing volume sizes Standard 1.
Chapter 6 Restore system from backup In this chapter Overview 6-2 What is restore system from backup? 6-3 Volume and backup information 6-4 What to do before you begin 6-11 Restoring a system from backup 6-12
6-2 Restore system from backup Overview Overview Introduction This chapter explains how to restore your system from a backup. Standard 1.
Restore system from backup 6-3 What is restoring a system from backup? What is restoring a system from backup? Introduction Restoring a system from backup involves reloading the system configuration and users from a tape that contains a partial or full system backup. Note: A selective backup cannot be used for this purpose.
6-4 Restore system from backup Volume and backup information Volume and backup information Overview A Meridian Mail system may consist of one to five nodes with one or two disks per node. (Systems with disk shadowing have two disks per node.) Each physical disk drive is divided into multiple volumes. MSM systems consist of from four to 12 nodes with single or double disk packs on node pairs. Different types of data are stored in different volumes according to access and backup requirements.
Restore system from backup 6-5 Volume and backup information Volume Description VS1T This volume is on Node 1. It is the system volume where program software, system profile, hardware database, network database, user directory, system distribution lists, organization profile, operational measurements, SEERs, languages, and other system information is stored. This volume may also include the voice menus and other multimedia services.
6-6 Restore system from backup Volume and backup information Volume Description VS2xxV The voice part of VS2xx holds the voice part of messages and greetings on node xx. It may also contain voice menus and announcements. ‘xx’ is the node number. For example, VS205V is on node 5. Standard 1.0 VSxB Volumes ending in the letter ‘B’ are temporary volumes created during an on-line backup of the VSx volume. They are deleted after being copied to tape and after a restore completes.
Restore system from backup 6-7 Volume and backup information Main types of backup There are two main types of backup: partial and full. The following information blocks describe these types of backup. Full backup A full backup copies all system and user data to tape.
6-8 Restore system from backup Volume and backup information Note: All of the above features saved in a partial backup are also saved in a full backup. When you are running the Restore System from Backup utility, the options that are used for a partial backup are • • • DataOnly____fromThisTape DataOnly____fromOtherTape DataOnly____fromDisk These options are toggled using the up and down arrow keys.
Restore system from backup 6-9 Volume and backup information Partial backups on multi-node systems The following figure illustrates how partial backups are done for multi-node systems. 205T Node 5 204T Profiles VS2T 902T Profiles 901T 901T Profiles 202T Node 1 Node 1 Node 2 Node 4 203T Node 3 2-node systems 202T Node 2 3-, 4-, and 5-node systems Disk to disk backup The following figure illustrates a disk to disk backup.
6-10 Restore system from backup Volume and backup information Disk to disk backup can only be performed on multi-node systems. For a complete description of the disk volumes, see the disk volume description list in this chapter. For more information on message storage and voice services storage hours available per system size, see the Site and Installation Planning Guide (NTP 555-70x1-200) for your platform. For MSMs, see the MSM Planning and Engineering Guide (NTP 557-7001-100).
Restore system from backup 6-11 What to do before you begin What to do before you begin Checklist This list of points should be followed before proceeding with the restore system from backup utility. • • • • • • • • • • Standard 1.0 Before you continue, see Chapter 2, “Overview: read me first” and make sure you have read and understood it. Obtain a tape head cleaning kit and clean the tape heads before doing a backup. For information, see the Installation and Maintenance Guide (NTP 555-70x1-250).
6-12 Restore system from backup Restoring a system from backup Restoring a system from backup When to use these procedures Use the common procedure • to display the System Installation and Modification Menu and the System Operation Utility Menu Use the restore from backup procedure • to restore a failed system to the same operational state (or as close as possible) that it had before the problem occurred for a platform migration • Common procedure To display the System Installation and Modification
Restore system from backup 6-13 Restoring a system from backup Step Action 4 For systems where the MMP40 reset button has not been used, wait ten seconds and then power up the system. A series of diagnostic routines are displayed followed by the message: Tape Retension Note: The tape is retensioned in approximately 5 minutes and the software loads in five to 10 minutes depending on your system. Result: Once loaded, the following System Installation and Modification Menu is displayed: Standard 1.
6-14 Restore system from backup Restoring a system from backup Step Action 5 Use the up or down arrow keys, to select the number (or type the number) for More Utilities, then press . Result: The System Operation Utility Menu is displayed. Note: Depending on your platform and features, the System Operation Utility Menu shown below may appear differently. 6 Standard 1.0 Go to the next procedure in this chapter.
Restore system from backup 6-15 Restoring a system from backup Restoring from backup To restore your system from a backup tape, follow these steps. Starting Point: The System Operation Utility Menu Step Action 1 Press the up or down arrow keys until the number corresponding to Restore System from Backup is displayed on the screen (or enter the desired selection number), then press .
6-16 Restore system from backup Restoring a system from backup Step Action 4 If the correct tape is inserted, the following summary of the backup tape is displayed. Example: The following example screen is displayed. Your display may differ. 5 Use this tape? If No, go to step 6. If Yes, go to step 7. 6 Select No, then press . Result: You are asked to insert another tape. Go to step 3. 7 Select Yes, then press . Result: The following messages and prompts are displayed. Please wait.
Restore system from backup 6-17 Restoring a system from backup Step Action Note: At this point, you are asked all the nodes you wish to restore. Example: If you have a 5-node system, the screen display may look like the following: 8 Do you wish to change the above information? If Yes, go to step 9. If No, go to step 10. 9 If you select Yes, you are returned to the summary in step 4. 10 If you select No, you are asked if you wish to continue. If No, the procedure is aborted. If Yes, go to step 11.
6-18 Restore system from backup Restoring a system from backup Step Action 11 If you select Yes, disk formatting begins. Example: The following screen is displayed. Result: Once formatting is completed, various system information is displayed, followed by the prompt. Note: If you are doing a platform migration, languages are not copied to the system. In this case, go to step 13. Please insert Install/Data tape Hit to continue Standard 1.
Restore system from backup 6-19 Restoring a system from backup Step Action 12 Insert the Install/data tape and press . Result: Various system information is displayed, followed by the message: Shutting down tape server 13 Once the tape server shuts down and the system operation utilities are unloaded from each node, the following messages are displayed. Restore Completed The operation successfully completed. Remove the tape when it finishes rewinding and boot into Service.
6-20 Restore system from backup Restoring a system from backup Standard 1.
Chapter 7 Change to default system password In this chapter Overview 7-2 What is change to default password? 7-3 What to do before you begin 7-4 Changing the default system password 7-5
7-2 Change to default system password Overview Overview Introduction This chapter explains how to change to the default system password. Standard 1.
Change to default system password 7-3 What is change to default system password? What is change to default system password? Introduction Passwords are an integral part of your system’s security and should be changed at least on a monthly basis. Purpose The purpose of changing the default system password is to reset the password if it is forgotten. Standard 1.
7-4 Change to default system password What to do before you begin What to do before you begin Checklist This list of points should be followed before proceeding with the change to default system password utility. • • • • • Standard 1.0 Before you continue, see Chapter 2, "Overview: read me first" and make sure you have read and understood it. Make sure that there is paper in the printer. (If your printer runs out of paper during the procedure, your screen will freeze.) Enable SEER printing.
Change to default system password 7-5 Changing to the default system password Changing to the default system password When to use these procedures Use the common procedure to display the System Installation and Modification Menu Use the changing to default system password procedure when you wish to reset your password Common procedure To display the System Installation and Modification Menu and the System Operation Utility Menu, follow these steps.
7-6 Change to default system password Changing to the default system password Step Action Note: Card Option systems using external tape drives must have the tape drive turned on before booting up. 4 For systems where the MMP40 reset button has not been used, wait ten seconds and then power up the system. ATTENTION On Card Option systems, reenable the AML link after turning on the power to Meridian Mail.
Change to default system password 7-7 Changing to the default system password Step Action 5 Use the up or down arrow keys, to select the number (or type the number) for More Utilities, then press . Result: The System Operation Utility Menu is displayed. Note: Depending on your platform and features, the System Operation Utility Menu shown below may appear differently. 6 Standard 1.0 Go to the next procedure in this chapter.
7-8 Change to default system password Changing to the default system password Changing to default system password To change your password to the default system password, follow these steps. Starting Point: The System Operation Utility Menu Step Action 1 Press the up or down arrow keys until the number corresponding to Change to Default System Password is displayed on the screen (or enter the desired selection number), then press . Result: The following prompt is displayed.
Chapter 8 Move voice services cabinet In this chapter Overview 8-2 What is move voice services cabinet? 8-3 What to do before you begin 8-4 Moving the voice services cabinet 8-5
8-2 Move voice services cabinet Overview Overview Introduction This chapter explains how to move the voice services cabinet from volume VS1 to another volume. Standard 1.
Move voice services cabinet 8-3 What is move the voice services cabinet? What is move the voice services cabinet? Introduction The voice services cabinet is used to store the following data. • • • • voice menu recordings announcement recordings voice services profile fax documents Note: This feature is not available on Card Option.
8-4 Move voice services cabinet What to do before you begin What to do before you begin Checklist This list of points should be followed before proceeding with the Move Voice Services Cabinet utility. • • Make sure you have read and understood, see Chapter 2, “Overview: read me first”. Before voice services cabinet is moved to another volume, always perform a full backup in order to save the data.
Move voice services cabinet 8-5 Moving the voice services cabinet Moving the voice services cabinet When to use these procedures Use the common procedure • to display the system Installation and Modification Menu and the System Operation Utility Menu Use the move voice services cabinet procedure • Common procedure to move the voice services cabinet from Volume VS1 because of storage space considerations To display the System Installation and Modification Menu and the System Operation Utility Menu,
8-6 Move voice services cabinet Moving the voice services cabinet Step Action 4 For systems where the MMP40 reset button has not been used, wait ten seconds and then power up the system. A series of diagnostic routines are displayed followed by the message: Tape Retension Note: The tape is retensioned in approximately 5 minutes and the software loads in 5 to 10 minutes depending on your system. Result: Once loaded, the following System Installation and Modification Menu is displayed: Standard 1.
Move voice services cabinet 8-7 Moving the voice services cabinet Step Action 5 Use the up or down arrow keys, to select the number (or type the number) for More Utilities, then press . Result: The System Operation Utility Menu is displayed. Note: Depending on your platform and features, the System Operation Utility Menu shown below may appear differently.
8-8 Move voice services cabinet Moving the voice services cabinet Moving voice services cabinet To move the voice services cabinet from Volume VS1 to another destination volume, follow these steps. Step Action 1 Once you have selected the move voice cabinets option from the utilities menu, the following message is displayed. You have chosen to move voice service cabinet. Do you wish to continue? Yes(No) 2 Press the up or down arrow key until Yes is displayed, then press .
Move voice services cabinet 8-9 Moving the voice services cabinet Step Action 4 Press the up or down arrow key until the word Yes is displayed on the screen, then press , and the voice service cabinet will be moved. Result: At this point, the software queries all possible nodes in the system and a timeout occurs for each node location that is not installed. The procedure continues without further operator intervention. The following completion message appears.
8-10 Move voice services cabinet Moving the voice services cabinet Standard 1.
Chapter 9 Modify the number of HVS users In this chapter Overview 9-2 What does it mean to modify the number of HVS users? 9-3 What to do before you begin 9-4 Modifying the number of HVS users 9-5
9-2 Modify the number of HVS users Overview Overview Introduction This chapter explains how to modify the number of HVS users on your system. Note: This system operation is not available on the Message Services Module (MSM) platform. Standard 1.
Modify the number of HVS users 9-3 What does it mean to modify the number of HVS users? What does it mean to modify the number of HVS users? Introduction An HVS user is any guest mailbox. A system is normally equipped to support a certain number of users per node. If a hospitality institution is adding more mailboxes, it may be necessary to modify the number of users. The maximum number of users allowed is 9800. Standard 1.
9-4 Modify the number of HVS users What to do before you begin What to do before you begin Checklist This list of points should be followed before modifying the number of HVS users. • • • • • • • Standard 1.0 Before you continue, see Chapter 2, “Overview: read me first” and make sure you have read and understood it. Perform a full backup of the database (a partial backup is acceptable, but a full backup is recommended). Make sure that there is paper in the printer.
Modify the number of HVS users 9-5 Modifying the number of HVS users Modifying the number of HVS users When to use these procedures Use the common procedure • to display the System Installation and Modification Menu and the System Operation Utility Menu Use the modify procedure • Common procedure to add more mailboxes to your hospitality system To bring up the System Installation and Modification Menu and the System Operation Utility Menu, follow these steps.
9-6 Modify the number of HVS users Modifying the number of HVS users Step Action Note: Card Option systems using external tape drives must have the tape drive turned on before booting up. 4 For systems where the MMP40 reset button has not been used, wait ten seconds and then power up the system. ATTENTION On Card Option systems, reenable the AML link after turning on the power to Meridian Mail.
Modify the number of HVS users 9-7 Modifying the number of HVS users Step Action 5 Use the up or down arrow keys, to select the number (or type the number) for More Utilities, then press . Result: The System Operation Utility Menu is displayed. Note: Depending on your platform and features, the System Operation Utility Menu shown below may appear differently. 6 Standard 1.0 Go to the next procedure in this chapter.
9-8 Modify the number of HVS users Modifying the number of HVS users Modifying the HVS users To change the number of HVS users on your system, follow these steps. Starting Point: The System Operation Utility Menu Step Action 1 Press the up or down arrow keys until the number corresponding to Modify number of HVS Users is displayed on the screen (or enter the desired selection number), then press .
Modify the number of HVS users 9-9 Modifying the number of HVS users Step Action 5 Enter the required number of HVS users. Result: The following prompts are displayed: The number of HVS users on your system has been changed to nnn Note: where “nnn” is the number of users entered. Please reboot into full service #TAPE:MMTAPE1> 6 7 Remove the Install/data tape and turn the power off. After 10 seconds turn the power on. Note: Booting the system takes from 10 to 15 minutes per node.
9-10 Modify the number of HVS users Modifying the number of HVS users Standard 1.
Chapter 10 Console port speed configuration In this chapter Overview 10-2 What is console port speed configuration? 10-3 What to do before you begin 10-4 Changing the console port speed configuration 10-5
10-2 Console port speed configuration Overview Overview Introduction This chapter explains how to set the console port speed on your system. Note: The Console Port Speed Configuration Utility is available only on the Modular Option EC, the Modular Option, and the Option EC-11 platforms. Standard 1.
Console port speed configuration 10-3 What is console port speed configuration? What is console port speed configuration? Introduction Console Port Speed Configuration provides the administrator or installer with the means to change the default console port speed in the non-volatile RAM (NVRAM) of the MMP40 card. Console Port Speed Configuration is used to change the baud rate on the administration terminal, multiple-administration terminals (MATs), and GACs. Standard 1.
10-4 Console port speed configuration What to do before you begin What to do before you begin Checklist This list of points should be followed before configuring the console port speed on your Modular Option, Modular Option EC, or your Option EC-11 system. • • • • • • • Standard 1.0 Before you continue, see Chapter 2, "Overview: read me first" and make sure you have read and understood it. Perform a full backup of the database (a partial backup is acceptable, but a full backup is recommended).
Console port speed configuration 10-5 Changing the console port speed configuration Changing the console port speed configuration Introduction There are three procedures described in this chapter.
10-6 Console port speed configuration Changing the console port speed configuration Step Action 4 For systems where the MMP40 reset button has not been used, wait ten seconds and then power up the system. A series of diagnostic routines are displayed followed by the message: Tape Retension Note: The tape is retensioned in approximately 5 minutes and the software loads in 5 to 10 minutes depending on your system.
Console port speed configuration 10-7 Changing the console port speed configuration Step Action 6 Standard 1.0 Go to the next procedure in this chapter.
10-8 Console port speed configuration Changing the console port speed configuration Changing the console port speed To change the console port speed configuration on the MMP40 card, follow these steps. Step Action 1 Press the up or down arrow keys until the number corresponding to Console Port Speed Configuration is displayed on the screen (or enter the desired selection number), then press .
Console port speed configuration 10-9 Changing the console port speed configuration Step Action 5 Select Yes, and press . Result: As an example, the system may respond with: Enter new console port speed (bps): 9600 MMP40 Console Port speed reset to 9600. Adjust Terminal speed to requested port speed (within 45 seconds.) Note: In order to select the Set-Up screen to modify your terminal speed, see the reference material in the appropriate Installation and Maintenance Guide (NTP 555-70x1-250).
10-10 Console port speed configuration Changing the console port speed configuration Verifying the MMP40 card baud rate If you want to verify the line speed of a replacement MMP40 card, follow these steps. Step Action 1 Boot the system from the Install/data tape. Note: Diagnostic and bootup messages will appear correctly on the console even if the terminal and NVRAM values are different.
Chapter 11 Recreate system In this chapter Overview 11-2 What is recreate system? 11-3 What to do before you begin 11-4 Recreating a system 11-5
11-2 Recreate system Overview Overview Introduction This chapter explains how to recreate your system. Standard 1.
Recreate system 11-3 What is recreate system? What is recreate system? Introduction Recreate system is used to upgrade your system and requires minimal input from the user. Recreate system does not require a keycode. Storage hours and languages features, and hardware cannot be changed when recreating a system. Standard 1.
11-4 Recreate system What to do before you begin What to do before you begin Checklist This list of points should be followed before recreating your system. • • • • • • • Standard 1.0 Before you continue, see Chapter 2, “Overview: read me first” and make sure you have read and understood it. Perform a full backup of the database (a partial backup is acceptable, but a full backup is recommended). Make sure that there is paper in the printer.
Recreate system 11-5 Recreating a system Recreating a system When to use these procedures Use the common procedure • to display the System Installation and Modification Menu and the System Operation Utility Menu Use the recreating a system procedure • • to upgrade your system to the latest release when a recovery of your system is necessary Note: In this case, recreate system copies all files back to the system and rebuilds the startlist and the VSS.PD.
11-6 Recreate system Recreating a system Step Action 3 Turn off the power to Meridian Mail, or press the reset button on the MMP40 card. Note: Reset node 1 first, then nodes 2 through 5 in sequence, if applicable. For more information on power up and power down procedures, refer to Chapter 14 in the Installation and Maintenance Guide (NTP 555-70x1-250). For MSM systems, contact your Nortel representative.
Recreate system 11-7 Recreating a system Step Action 5 Use the up or down arrow keys, to select the number (or type the number) for More Utilities, then press . Result: The System Operation Utility Menu is displayed. Note: Depending on your platform and features, the System Operation Utility Menu shown below may appear differently. 6 Standard 1.0 Go to the next procedure in this chapter.
11-8 Recreate system Recreating a system Recreating a system To upgrade your system to the latest MM12 release, follow these steps. Starting Point: The System Operation Utility Menu Step Action 1 Press the up or down arrow keys until the number corresponding to Recreate a System is displayed on the screen (or enter the desired selection number), then press .
Recreate system 11-9 Recreating a system Step Action The final screen is displayed. 4 Remove the Install/data tape and turn the power off. After 10 seconds turn the power on. Note: Booting the system takes from 10 to 15 minutes per node. Result: After booting, the Meridian Mail logon screen appears. ATTENTION Store the Install/data tape in a safe place. This will ensure that if you need to reinstall or modify the system, you will have quick access to the tape. Standard 1.
11-10 Recreate system Recreating a system Standard 1.
Chapter 12 Change system serial number In this chapter Overview 12-2 What is change system serial number? 12-3 What to do before you begin 12-4 Changing the system serial number 12-5
12-2 Change system serial number Overview Overview Introduction This chapter explains how to change your system serial number. Standard 1.
Change system serial number 12-3 What is change system serial number? What is change system serial number? Introduction The key advantage of being able to change your system serial number is that it allows you to match the 11-digit serial number of the M1 switch. This means that you are only required to maintain one serial number for your Nortel products. Note: Serial numbers may also be changed during a comprehensive upgrade by entering the serial number keycode when prompted.
12-4 Change system serial number What to do before you begin What to do before you begin Checklist This list of points should be followed before changing your system serial number. • • • • • • • • Standard 1.0 Before you continue, see Chapter 2, “Overview: read me first” and make sure you have read and understood it. Perform a full backup of the database (a partial backup is acceptable, but a full backup is recommended). Make sure that there is paper in the printer.
Change system serial number 12-5 Changing the system serial number Changing the system serial number When to use these procedures Use the common procedure • to display the System Installation and Modification Menu and the System Operation Utility Menu Use the change system serial number procedure: • Common procedure to change the serial number of your system To display the System Installation and Modification Menu and the System Operation Utility Menu, follow these steps.
12-6 Change system serial number Changing the system serial number Step Action A series of diagnostic routines are displayed followed by the message: Tape Retension Note: The tape is retensioned in approximately 5 minutes and the software loads in 5 to 10 minutes depending on your system. Result: Once loaded, the following System Installation and Modification Menu is displayed. Standard 1.
Change system serial number 12-7 Changing the system serial number Step Action 5 Use the up or down arrow keys, to select the number (or type the number) for More Utilities, then press . Result: The System Operation Utility Menu is displayed. Note: Depending on your platform and features, the System Operation Utility Menu shown below may appear differently. 6 Standard 1.0 Go to the next procedure in this chapter.
12-8 Change system serial number Changing the system serial number Changing the system serial number To change the serial number on your system, follow these steps. Starting Point: The System Operation Utility Menu Step Action 1 Press the up or down arrow keys until the number corresponding to Change System Serial Number is displayed on the screen (or enter the desired selection number), then press .
Change system serial number 12-9 Changing the system serial number Step Action 4 Enter the change serial number keycode that Nortel supplied to you. Example: Your display will be similar to the following screen. 5 Continue? If Yes, go to steps 6 and 7. If No, go to step 8. 6 Select Yes, then press . Result: The following message is displayed: The serial number has been changed. 7 Remove the Install/data tape and turn the power off. After 10 seconds turn the power on.
12-10 Change system serial number Changing the system serial number Step Action 8 Select No, then press . Result: The following message is displayed: Change serial number request aborted by user. Serial number has not been changed. and the utility is aborted. Standard 1.
Chapter 13 Exit to support level In this chapter Overview 13-2 What is exit to support level? 13-3 What to do before you begin 13-4 Exiting to support level 13-5
13-2 Exit to support level Overview Overview Introduction This chapter explains how to exit so that you may use special utilities on your system. Standard 1.
Exit to support level 13-3 What is exit to support level? What is exit to support level? Introduction Exit to support level is a utility most commonly used by support level personnel who need access to specialized utilities. ATTENTION The Exit to Support Level utility should only be used by qualified technicians. Standard 1.
13-4 Exit to support level What to do before you begin What to do before you begin Checklist This list of points should be followed before exiting to the support level. • • • • • • • Standard 1.0 Before you continue, see Chapter 2, “Overview: read me first” and make sure you have read and understood it. Perform a full system backup (partial backup is acceptable, but a full backup is recommended). Disable disk to disk backup. Make sure that there is paper in the printer.
Exit to support level 13-5 Exiting to support level Exiting to support level When to use this procedure Use this procedure Exiting to support level To display the System Installation and Modification Menu, the System Operation Utility Menu, and the support level prompt, follow these steps.
13-6 Exit to support level Exiting to support level Step Action 4 For systems where the MMP40 reset button has not been used, wait ten seconds and then power up the system. ATTENTION On Card Option systems, reenable the AML link after turning on the power to Meridian Mail. Result: A series of diagnostic routines is displayed followed by the message: Tape Retension Note: The tape is retensioned in approximately 5 minutes and the software loads in 5 to 10 minutes depending on your system.
Exit to support level 13-7 Exiting to support level Step Action 6 Use the up or down arrow keys to select the number for Exit to Support Level (or type the number), then press . Result: The following support level prompt is displayed: #TAPE:MMTAPE> Note: For more information on available support levels refer to the following guide: System Administration Tools Guide (NTP 555-7001-305). 7 Remove the Install/data tape and turn the power off. After 10 seconds turn the power on.
13-8 Exit to support level Exiting to support level Standard 1.
Chapter 14 Software installation In this chapter Overview 14-2 What to do before you begin 14-3 Performing a software installation 14-5
14-2 Software installation Overview Overview Introduction This chapter explains how the Release 12 software is installed on the Meridian Mail system. These procedures are most often performed during a new equipment installation, but can also be performed after a disk crash, or when you do not have backup tapes. Standard 1.
Software installation 14-3 What to do before you begin What to do before you begin Checklist This list of points should be followed when you are installing the Meridian Mail Release 12 software. • • • • • • • • Before you continue, see Chapter 2, “Overview: read me first” and make sure you have read and understood it. Determine the port capacity of your Meridian Mail system. Make sure that there is paper in the printer.
14-4 Software installation What to do before you begin • • Standard 1.0 Outcalling and AMIS require NVP 32-kbyte cards for Modular Option. Fax on Demand requires a minimum of one multimedia port and an NVP 32-kbyte card for Modular Option. (This will be a full-service port.
Software installation 14-5 Performing a software installation Performing a software installation Introduction This chapter provides information about installing Meridian Mail software. The procedure has several parts. The first part is common to all platforms and must be performed for all installations. Following the common procedure are procedures required for each hardware platform supported by Meridian Mail Release 12 software.
14-6 Software installation Performing a software installation Beginning the software installation To begin the software installation of Meridian Mail Release 12 on any platform, follow these steps. Note: If this is a new system without any previous Meridian Mail installed on it, begin at step 2. Starting Point: Meridian Mail System Status and Maintenance Menu Step Action 1 Select the “System Status” screen and perform a courtesydown procedure before starting on any of the following steps.
Software installation 14-7 Performing a software installation Step Action 4 For systems where the MMP40 reset button has not been used, wait ten seconds and then power up the system. Result: Diagnostic routines are shown followed by a pause of approximately five minutes while the tape is automatically retensioned. ATTENTION On Card Option systems, reenable the AML link after turning on the power to Meridian Mail. 5 When retensioning begins, the following message is displayed.
14-8 Software installation Performing a software installation Step Action 6 To choose installation, Press the up or down arrow keys until a 1 appears beside the following prompt. Please enter the operation number: Type 1, then press . The following statement appears. You have chosen to install an MM12 system Do you wish to continue? No (Yes) Note: Executing this procedure erases any existing system information. All users and all messages are lost.
Software installation 14-9 Performing a software installation Entering the serial number and keycode To enter the system serial number and keycode, follow these steps. Step Action 1 At the prompt Enter the Serial Number: Type in the serial number, then press . Note: The Card Option system gets its serial number automatically from its switch, therefore the prompt is not displayed.
14-10 Software installation Performing a software installation Step Action Note: The figure above is intended only as an example of this screen. Your keycode screen may differ in platform type, hardware and software specifications. 4 Is this correct? If Yes, go to step 5. If No, go to step 8. 5 Press the up or down arrow keys to select Yes, and press . Result: A second keycode screen listing the system features is displayed.
Software installation 14-11 Performing a software installation Step Action 6 Is this correct? If Yes, go to step 7. If No, go to step 8. 7 Press the up or down arrow keys to select Yes, and press . Go to “Entering your customer name” on page 14-11. 8 Entering your customer name If the system configuration is not correct, contact your Nortel representative to obtain another keycode.
14-12 Software installation Performing a software installation Step Action 4 Use the following table as a guide on where to access information in this procedure. IF your system is a THEN go to Modular Option steps 5, Result:, 7, and 8 Modular Option EC MMP40 or an Option EC-11 steps 5, Result:, 7,and 8 Modular Option GP steps Result: and 8 Card Option or MSM 5 notes in step 5 and step R lt As prompted enter the link type and the customer number, then press .
Software installation 14-13 Performing a software installation Step Action 7 Once the switch customer number is entered, your hardware configuration is displayed (see example screen below). Note: The numbers to the left in the screen below are the node numbers 1 to 5; the card slots are numbered from 1 to 8 starting at the left. Your display may differ in the number of nodes and placement of cards. Result: If the SMDI feature for Modular Option GP is enabled, the prompt System Environment appears.
14-14 Software installation Performing a software installation Step Action 9 Press the up or down arrow keys to select Yes, and press . Result: The following prompt appears. Do you wish to enable disk to disk backup? No (Yes) Note: The above prompt will be displayed depending on the number of hours on your system. For more information, see “Toggle disk to disk backup” on page 2-12.
Software installation 14-15 Performing a software installation Step Action 11 A Modular Option EC system prompts: Your system requires “n” J4/J5 loops. Please make sure you define enough loop(s) for your system. An Option EC-11 system prompts: Your system requires “n” NLI loops. Please make sure you define enough loop(s) for your system. Note: The following examples show displays for the Mod Op EC MMP40 and the Option EC-11 respectively.
14-16 Software installation Performing a software installation Step Action Example: For an Option EC-11 your display may look similar to the screen below. Note: For more information, refer to your Modular Option EC Installation and Maintenance Guide (NTP 555-7061-250) or the EC-11 Installation and Maintenance Guide (NTP 555-7081-250). 12 Press to accept the default loop number. If your system requires more than one loop, you will be prompted again as in the above example.
Software installation 14-17 Performing a software installation Selecting languages To select languages for your system, follow these steps. Step Action 1 When the languages screen appears, with the prompt: Select operation: AddLanguage press to select a language(s) for your voice prompts. Result: The following screen is displayed. Note: Your languages display may allow you to include more than one language depending on your keycode, and may have a different selection of languages.
14-18 Software installation Performing a software installation Step Action 3 Is this correct? If No, go to step 4. If Yes, go to step 5. 4 If you select No, the language prompt is repeated. 5 Select Yes, then press . When you have finished your language selection(s), select Done, and press . Result: The Call Progress Tone Detection (CPTD) screen is displayed. 6 Standard 1.0 Go to “Selecting call progress tone detection” on page 14-19.
Software installation 14-19 Performing a software installation Selecting call progress tone detection To select the Call Progress Tone Detection (CPTD) number for your country, follow these steps. Step Action 1 You are provided with the current CPTD selection and the following prompt: Select operation: Done (Change) 2 Select operation: If you select Done, go to step 4. If you select Change, go to step 3. 3 Select Change, then press . Result: The following CPTD screen is displayed.
14-20 Software installation Performing a software installation Entering DSP parameters To review or change the DSP parameters on your system, follow these steps. Step Action 1 From the previous procedure, press . Result: The DSP parameters screen is displayed. Requirement: You have four selections at the “Select operations” prompt which are revealed each time you press the up or down arrow keys.
Software installation 14-21 Performing a software installation Step Action 3 Select Change, and press . The following prompts are displayed. DSP Encoding Type: MuLaw (Alaw) ATTENTION If the above DSP encoding parameter is set incorrectly, severely degraded voice quality may result. Note: Do not change DSP parameters unless you are instructed to by Nortel. Example: The following screen is provided as an example of how your display may look.
14-22 Software installation Performing a software installation Step Action 4 At the prompt “Select operation:” IF you select THEN go to Done, and have Fax on Demand step Result:. Done, and do not have Fax on Demand step 8. Change or Reset step 3. Result: The following Fax specific parameter screen is displayed: 5 At the prompt “Select operation:”, if Change, go to step 6. If Done, go to step 8. Standard 1.
Software installation 14-23 Performing a software installation Step Action 6 Select Change, then press . Result: You are stepped through the Fax specific parameters (see the display below). Example: The following screen is provided as an example of how your display may look. Note: For a list of Fax specific DSP parameters, see “Faxspecific DSP parameters” on page A-3. 7 At the prompt “Select operation:” If Change, or Reset, go to step Result:. If Done, go to step 8. 8 Standard 1.
14-24 Software installation Performing a software installation Defining T1 spans for the MSM To define T1 spans on your Message Services Module (MSM) system, follow these steps. Step Action 1 When you select Done, to complete the DSP configuration on your MSM system, the T1 span configuration is displayed. Example: The following screen is an example of a 48-channel system. Note: For a 72-channel system the display includes spans A to C. For a 192-channel system, span A to span H will be displayed.
Software installation 14-25 Performing a software installation Step Action 3 Using the example above, you are prompted to enter the start range. Note: In this case, Span A. From: SpanA Press . Enter the end range by pressing the up or down arrow keys to select the range you require. Note: In this case, Span B. To: SpanB Press . 4 To enter a different setting from the default, press the up or down arrow keys until the required setting is displayed.
14-26 Software installation Performing a software installation Step Action Standard 1.0 5 Select “Display”, then press to see the spans. 6 Select Done, then press when you have finished. 7 Go to “Defining links for Modular Option GP and MSM” on page 14-27.
Software installation 14-27 Performing a software installation Defining links for Modular Option GP and MSM To define the links if your platform is a Modular Option GP (Mod Op GP) or an MSM, follow these steps. Step Action 1 For the Mod Op GP, the following prompt is displayed. Please enter the information to create or redefine a Link Result: After a short time the following screen is displayed. Your display may differ.
14-28 Software installation Performing a software installation Step Action 3 Select operation: if Done, go to “Defining voice port hardware locations for Modular Option GP” on page 14-41, or “Defining T1 hardware locations for the MSM” on page 14-44. If Change, go to step 4. 4 Select Change, then press . Result: The following prompt is displayed: Enter the Link ID: Note: If the system has or requires more than 1 SMDI Link, you must enter the unique SMDI Link ID.
Software installation 14-29 Performing a software installation Step Action Requirement: For Mod Op GP: Login Code, Logout Code, and NRDD Code should be changed to blank unless otherwise specified by the system administrator. For Login and Logout Code, see also the MSM Translations Guide (NTP 557-7001-310). For The MSM, blank out the Login and Logout Codes if the channel is connecting to a PBX.
14-30 Software installation Performing a software installation Step Action Standard 1.0 6 Select Done, and press . 7 Use the following table to locate your next procedure. IF your platform is the THEN go to Modular Option GP page 14-41. MSM page 14-44.
Chapter 14 Software installation 14-31 Performing a software installation Defining voice port hardware locations for Modular Option and Modular Option EC To define your voice channels for entries into the Voice Port Hardware Location table for Modular Option and Modular Option EC, follow these steps. Step Action 1 Select Done on the DSP parameters. Result: The voice port hardware location screen is displayed.
14-32 Software installation Performing a software installation Step Action 2 Press the up or down arrow key until the desired choice is displayed on the screen, then press . Example: Select Change, then press . Result: The following screen is displayed showing results after all choices have been made (your display may differ): Note: In this display and in the display in step 3, Port Type required is MultiMedia. Other choices are Voice_Full and Voice_Basic.
Software installation 14-33 Performing a software installation Step Action 4 Select DetailedDisplay, then press . Note: You are asked to provide node ranges and location ranges to view the hardware locations on a particular node or range of nodes. Result: The following example shows that node 2 and locations 1 to 23 have been specified. Note: For multimedia entries the table displays only the oddnumbered hardware locations because multimedia ports take up two hardware locations. Standard 1.
14-34 Software installation Performing a software installation Step Action 5 Press . Result: The Voice Port Hardware Location table (see below) is displayed again. If you are satisfied with the changes, select Done. The following prompt is displayed. Is this correct? No (Yes) Note: At this point in the procedure,that is, if you select No, Reset and Change are still available as choices if you wish to do anything to the settings. 6 Is this correct? If No, go to step 7. If Yes, go to step 8.
Software installation 14-35 Performing a software installation Defining voice port hardware locations for Card Option To define your voice channels for entries into the Voice Port Hardware Location table for Card Option, follow these steps. Step Action 1 Select Done on the DSP parameters. Result: The following voice port screen is displayed. Note: The display below depends on your system configuration as defined by your keycode and the installed system hardware. Your display may differ.
14-36 Software installation Performing a software installation Step Action 3 When you select your ACDDN and press , the table will change to display your changes, as in the following example. Result: One more multimedia port has been added at port 5. 4 Select DetailedDisplay, then press . Note: You are asked to provide node ranges and location ranges to view the hardware locations on a particular node or range of nodes.
Software installation 14-37 Performing a software installation Step Action 5 Press . Result: The Voice Port Hardware Location table (see below) is displayed again. If you are satisfied with the changes, select Done. The following prompt is displayed. Is this correct? No (Yes) Note: At this point in the procedure, that is, if you select No, Reset and Change are still available as choices if you wish to do anything to the settings. 6 Is this correct? If No, go to step 7. If Yes, go to step 8.
14-38 Software installation Performing a software installation Defining voice port hardware locations for the Option EC-11 To define your voice channels for entries into the Voice Port Hardware Location table for the Option EC-11, follow these steps. Step Action 1 Select Done on the DSP parameters. Result: The voice port hardware location screen is displayed. Note: The table below depends on your system configuration as defined by your keycode and the installed system hardware.
Software installation 14-39 Performing a software installation Step Action 3 When you select your Switch Type and press , the table will change to display your changes, as in the following example. Result: Two more multimedia ports have been added at ports 5 and 7. 4 Select “DetailedDisplay”, then press . Note: You are asked to provide node ranges and location ranges to view the hardware locations on a particular node or range of nodes.
14-40 Software installation Performing a software installation Step Action 5 Press . Result: The Voice Port Hardware Location table (see below) is displayed again. If you are satisfied with the changes, select Done. The following prompt is displayed. Is this correct? No (Yes) Note: At this point in the procedure, that is, if you select No, Reset and Change are still available as choices if you wish to do anything to the settings. 6 Is this correct? If No, go to step 7. If Yes, go to step 8.
Software installation 14-41 Performing a software installation Defining voice port To define your voice channels for entries into the Voice Port hardware locations Hardware Location table for Modular Option GP, follow these for Modular Option GP steps. Step Action 1 Select Done on the Link parameters. Result: The following voice port hardware location screen is displayed. Note: The display below depends on your system configuration as defined by your keycode and the installed system hardware.
14-42 Software installation Performing a software installation Step Action 3 When you select your Message Terminal and press , the table will change to display your changes, as in the following example. Result: One more multimedia port has been added at port 5 on node 1. 4 Select DetailedDisplay, then press . Note: You are asked to provide node ranges and location ranges to view the hardware locations on a particular node or range of nodes.
Software installation 14-43 Performing a software installation Step Action 5 Press . Result: The Voice Port Hardware Location table (see below) is displayed again. 6 If you are satisfied with the changes, select Done. Result: The following prompt is displayed. Is this correct? No (Yes) Note: At this point in the procedure, that is, if you select No, Reset and Change are still available as choices if you wish to do anything to the settings.
14-44 Software installation Performing a software installation Defining T1 hardware locations for the MSM To define your T1 hardware locations for the MSM, follow these steps. Step Action 1 Select Done on the Link parameters. Result: The T1 hardware location table screen is displayed. Note: The display below depends on your system configuration as defined by your keycode and the installed system hardware. Your display may differ. Requirement: You have four selections at the “Select operations” prompt.
Software installation 14-45 Performing a software installation Step Action Note: If you are required to make changes, the T1 hardware location table will change to display your changes. In the following display, notice that 6 multimedia ports have been added at locations 5 through 10 on Span 1. Note: For the MSM, a multimedia port requires one and a half hardware locations. An easier way to look at this is that 2 multimedia ports require 3 hardware locations.
14-46 Software installation Performing a software installation Step Action 4 Press . Result: The T1 Hardware Location table (see below) is displayed again. If you are satisfied with the changes, use the up or down arrow keys to select Done, and then press . The following prompt is displayed. Is this correct? No (Yes) Note: At this point in the procedure, that is, if you select No, Reset and Change are still available as choices if you wish to do anything to the settings.
Software installation 14-47 Performing a software installation Defining voice hardware locations for the MSM To define your voice hardware locations for the MSM, follow these steps. Step Action 1 Select Done on the T1 Hardware Location screen. Result: The voice hardware location screen is displayed. Note: The display below depends on your system configuration as defined by your keycode and the installed system hardware. Your display may differ.
14-48 Software installation Performing a software installation Step Action 3 When you select your Last Location, and press , the table will change to display your changes, as in the following example. Result: Nine multimedia ports have been added at ports1 through 9 on node 3. 4 If you are satisfied with the changes, select Done, then press .
Software installation 14-49 Performing a software installation Assigning the dataport locations To assign dataport locations to your system, follow these steps. Step Action 1 From the previous procedure. Select Yes, then press . Result: The dataport configuration table is displayed: Note: The display below depends on your system configuration as defined by your keycode and the installed system hardware. Your display may differ.
14-50 Software installation Performing a software installation Step Action 2 Select operation: If Display, go to steps 3 and 4. If Change, go to step 5. If Done, go to step 11. 3 Select Display, then press . Result: The following detailed dataport configuration table with your default settings is displayed: 4 Press . Result: The display continues to scroll if there are more dataports to display or you are returned to the dataport locations table.
Software installation 14-51 Performing a software installation Step Action 7 Select the ending node number by using the up and down arrow keys, then press . Note: In this case, node 3 has been chosen. Result: You are stepped through each dataport location and given the opportunity to either change it or go on to the next dataport. After a number of inputs, the following screen is displayed. Note: For information on assigning specific features to dataports, see “Dataport rules” on page 2-45.
14-52 Software installation Performing a software installation Step Action 8 Select Display, then press . Result: The following screen of the dataport selections is displayed: 9 Press . Result: The following screen is displayed: Standard 1.
Software installation 14-53 Performing a software installation Step Action 10 Select operation: If Done, go to step 11. If Change, go to step 5 and proceed. If Reset, go to step 1 at the screen display and proceed. If Display, go to step 8 and proceed. Standard 1.0 11 Select Done, then press . 12 Go to “Continuing the software installation” on page 14-58.
14-54 Software installation Performing a software installation Assigning the dataport locations for the MSM To assign dataport locations to your MSM system, follow these steps. Step Action 1 Select Yes, and press . Result: The following dataport configuration table is displayed: Note: The table below depends on your system configuration as defined by your keycode and the installed system hardware. Your display may differ. Requirement: You have four selections at the “Select operation” prompt.
Software installation 14-55 Performing a software installation Step Action 3 Select “Display”, then press . Result: The following detailed dataport configuration table with your default settings is displayed: 4 Press . Result: The display continues to scroll if there are more dataports to display or, you are returned to the dataport locations table: 5 Select Change, then press .
14-56 Software installation Performing a software installation Step Action 7 Select the ending node number by using the up and down arrow keys, then press . Note: In this case, node 14 has been chosen. Result: You are stepped through each dataport location and given the opportunity to either change it or go on to the next dataport. After all the necessary inputs have been made, the system window indicates your changes.
Software installation 14-57 Performing a software installation Step Action 8 Select Display, then press . Result: The following screen of the dataport selections is displayed. 9 Press . Result: Either the display scrolls to the next dataport display, or returns to the dataport configuration table. The following prompt is displayed: Select operation: 10 Select operation: If Done, go to step 11. If Change, go to step 5 and proceed.
14-58 Software installation Performing a software installation Continuing the software installation To continue the software installation, reenter information, or to abort the installation, follow these steps. Step Action 1 Select Done, then press . Result: The following prompt is displayed: All required information has been input. Do you wish to continue, re-enter information, or abort? Continue 2 Do you wish to continue, re-enter information, or abort? If Continue, go to steps 3, 4, and 5.
Software installation 14-59 Performing a software installation Step Action IF your platform is THEN see a Modular Option or Modular Option EC a. a Card Option or Option EC-11 b. a Modular Option GP or an MSM step 4. a. Prior to booting, ensure that the BPS for the AML link has been updated from 4800 to 9600. (For Modular Option EC-MMP40 systems, set the baud rate to 9600.) See the chapter entitled “Configuring your Meridian 1” in the Installation and Maintenance Guide (NTP 555-70x1-250). b.
14-60 Software installation Performing a software installation Step Action 5 Logon using the system default password ADMINPWD (not case sensitive), then change the password immediately. 6 Select Re-enter, then press . Result: You are returned to the beginning of the installation procedure. Note: All the data you have entered is lost and must be entered again. 7 Select Abort, then press . Result: The installation is terminated.
Appendix A MM12 parameters In this chapter Overview A-2 Parameters A-3
A-2 MM12 parameters Overview Overview Introduction This appendix provides information needed when changing settings for the following: • • • Standard 1.
MM12 parameters A-3 Parameters Parameters DSP parameters The following table lists the DSP parameters for all platforms.
A-4 MM12 parameters Parameters Fax-specific DSP parameter name Default value Range Rx CDET threshold -47 -36 dBm, -43 dBm, -47 dBm Call connect timeout 35 25 to 95 sec (increments of 5 sec) Handshake timeout 7 5 to 20 (increments of 1) Switchover time 75 None Response timeout (100 ms) 35 0 to 70 ms (increments of 1 ms) Training length 100 (75 to 250 data words) increments of 25 V29/V27 CDET timeout (100 ms) 20 10 to 40 ms (increments of 1 ms) Note: Training length is measured in da
MM12 parameters A-5 Parameters T1 span parameters Default value Range T1_Debounce 130 50 to MAXINT T1_GuardTime 130 0 to MAXINT ESFD 0 0 to 15 BVCR 0 0 to 255 Ring Pulse 130 0 to MAXINT Hook Flash Pulse 320 0 to MAXINT Standard 1.
A-6 MM12 parameters Parameters Standard 1.
Index Numerics B 1-node recovering from shadow disk, 3-65 1node system, 2-56 1-node system volume sizes, 2-56 2node system, 2-56 2-node system volume sizes (no disk to disk backup), 2-56 2-node system volume sizes (with disk to disk backup), 2-57 3node system, 2-57, 2-58 3-node system volume sizes (no disk to disk backup), 2-57 3-node system volume sizes (with disk to disk backup), 2-58 4-node system volume sizes (no disk to disk backup), 2-59 4-node system volume sizes (with disk to disk backup), 2-59 5-
Index-2 checklist, 12-4 change to default system password, 2-13 changes and additions in this release, 2-3, 2-4 changing console port speed configuration common procedure, 10-5 when to use these procedures, 10-5 changing serial numbers through the menu, 2-28 changing the console port speed, 10-8 changing the system serial number, 12-8 common procedure, 12-5 when to use these procedures, 12-5 changing to default system password, 7-8 changing to the default system password checklist, 7-4 common procedure, 7-
Index-3 descriptions disk volume, 6-4 detection optical, 2-34 disabling disk to disk backup, 3-10 disk configuration values MI_Server, 2-55 disk drive reformatting, 2-33 replacement, 2-33 disk shadow recovery from conversion failure, 3-65 disk to disk backup, 4-8, 6-9 common procedure, 4-5 disabling, 3-10 systems that allow, 4-3 systems that do not allow, 4-3 when to use these procedures, 4-5 disk volume descriptions, 6-4 disk-to-disk backup toggle, 2-12 DSP parameters, A-3 entering, 3-23, 14-20 fax-specif
Index-4 installation and conversion of dataports, 2-47 installation information, 2-16 introduction software installation, 14-5 K keycode errors, 2-25 failure due to, 3-64 failure in early phase after, 3-64 using the, 2-27 keycode composition, 2-21 keycode label, 2-26 reading the, 2-26 keycode procedure and serial number, 3-15 keycodes defining the system with, 2-23 maximum number of full service ports, 2-24 purpose, 2-22 14-31 Modular Option EC defining voice port hardware locations, 3-32, 14-31 Modula
Index-5 recovering from shadow disk, 3-67 multi-node system partial backups, 6-9 purpose of restoring from backup, 6-3 N reading the keycode label, 2-26 recovering from shadow disk (1-node), 3-65 recovering from shadow disk (multi-node), 3-67 recovering from shadow disk for an MSM system, 3-69 recovery conversion failure, 3-64 recreate system, 2-14 recreating a system, 11-8 checklist, 11-4 common procedure, 11-5 when to use these procedures, 11-5 reference procedures, 3-4 reference information, 4-4 refo
Index-6 selecting languages, 14-17 serial number locating your, 2-29 serial number and keycode entering the, 14-9 serial number and keycode procedure, 3-15 serial number keycode when to use your, 2-28 serial numbers changing through the menu, 2-28 setting up for a comprehensive upgrade, 3-11 shadowed systems backup devices, 2-38 backup devices for, 2-38 software installation beginning, 14-6 checklist, 14-3 continuing, 14-58 introduction, 14-5 when to use the procedures, 14-5 speed configuration console por
Index-7 keycodes, 2-24 voice processing card requirements, 2-39 voice services cabinet move, 2-13 why move it, 8-3 volume sizes 1-node system, 2-56 1node system, 2-56 2node system, 2-56 3node system, 2-57, 2-58 standardize, 2-12 standardizing, 5-8 volume sizes (no disk to disk backup) 2-node system, 2-56 3-node system, 2-57 4-node system, 2-59 5-node system, 2-60 volume sizes (with disk to disk backup) 2-node system, 2-57 3-node system, 2-58 4-node system, 2-59 5-node system, 2-61 volume sizes for MSMs, 2-
Index-8 Standard 1.
Reader Response Form Meridian Mail 12 System Installation and Modification Guide 555-7001-215 January 1998 Tell us about yourself: Name: Company: Address: Phone: Occupation: 1. What is your level of experience with this product? ❑ 2. ❑ Intermediate ❑ Experienced ❑ Programmer ❑ Reference ❑ Problem solving How do you use this book? ❑ 3. New User Learning ❑ Procedural Did this book meet your needs? ❑ Yes ❑ No If you answered No to this question, please answer the following questions.
m r m o r F o F e s e n s o n p o s p e s e R R r e r d e a d e a e RR
Meridian Mail System Installation and Modification Guide Toronto Information Products Nortel 522 University Avenue, 14th Floor Toronto, Ontario M5G 1W7 Canada © 1998, Northern Telecom All rights reserved Information is subject to change without notice. Northern Telecom reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant. Meridan 1, Meridian Mail, and Meridian are trademarks of Northern Telecom. Tandberg is a trademark of Tandberg A/S.
