Installation guide

Installation Guide : MassCore - Ravenna
9 - 26
Troubleshooting
Ravenna: Horus & Network configuration
Merging recommend that the Ethernet MassCore card and Horus are configured to obtain an IP address automat-
ically.
Setting Horus and Network Card to Obtain IP Addresses Automatically
Network Card
1. Open Network Connections in the Windows Control Panel
2. Right-click on the MassCore Ethernet card NET-MSC-GBEX1 and open Properties.
3. Select Internet Protocol Version 4, TPC/IPv4 (which is the only one activated) and click on Properties.
4. Select the Obtain an IP address automatically option.
5. Click on OK in each dialog to accept the changes and close the dialogs.
Horus
1. Open the Horus Setup >Advanced > Network page
2. In the IP address section select Auto
Setting Fixed IP addresses
1. First, check the IP address of the Horus device under Setup > Network
To be able to see each other, the Merging Technologies Network card and Horus must be in the same range of
addresses. (for example 192.168.xxx.xx).
2. The Horus IP address can be checked (and changed if required in the Horus Setup page> Network)
3. The IP address of the MT Network card can be changed in Windows Control Panel > Change Adapter Set-
tings
4. Right click on the Merging Technologies NIC and select Properties.
5. Select Internet Protocol Version 4, TPC/IPv4 (which is the only one activated) and click on Properties.
6. Switch to Use the following IP address and enter an IP address that is in the same range as the Horus IP
address. The Subnet Mask should be added automatically.
7. Click on OK in each dialog to accept the changes and close the dialogs.
Windows Firewall
If not configured correctly, Windows Firewall can block communication between MassCore and Horus.
Recommendation
•Open the Windows Control Panel. Open the System and Security section and under Windows Firewall
disable the Firewall for the Public Network.
• Go back to the Windows Control Panel and click on Windows Firewall. Click on Change notification
settings. Ensure Block all incoming connections, including those in the list of allowed programs is
NOT ticked.