User manual

www.merging.com/horus Page 54 - 54
Horus User Manual
Horus Troubleshooting
How to provide Merging Support with a debug dump file of the Horus
Dump procedure:
1. Connect the Horus with the Ethernet link to your system
2. Open a web browser (e.g. Google Chrome) and make sure that you type in your Horus Ip
address
3. This should open the Main Horus Page (you could also have opened the Horus Web page
from the MT Discovery tool)
4. Follow up the ip address with the /debug/syslog as in example below
169.254.60/debug/syslog
5. Mouse+Right click and export the Horus syslog.txt file and send it to us at
[e-mail]