Warranty
Your satisfaction is our #1 goal. If you have questions or concerns with
your vehicle, we suggest you follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing dealership.
2. If the inquiry or concern remains unresolved, contact the Sales
Manager or Service Manager at the dealership.
3. If the inquiry or concern cannot be resolved at the dealership level,
please contact the Ford Customer Relationship Center.
In the United States:
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
1-800-392-3673 (FORD)
(TDD for hearing impaired:
1-800-232-5952)
www.customeraskford.com
In Canada:
Customer Relationship Centre
Ford Motor Company of Canada,
Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
In the Asia Pacific Region, Caribbean,
Central America, Israel and Sub-Saharan Africa:
Ford Motor Company
Ford Export Operations
Attention: Customer Relations
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, MI 48101
Telephone: (313) 594-4857
Fax: (313) 390-0804
Email: expcac@ford.com
In Puerto Rico and Virgin Islands:
Ford International Business
Development, Inc.
Customer Relationship Center
P.O. Box 11957
Caparra Heights Station
San Juan, PR 00922-1957
Telephone: 1-800-841-3673 (FORD)
Fax: (313) 390-0804
www.ford.com.pr
In Middle East:
Ford Middle East
Customer Relationship Center
P.O. BOX 21470
Dubai, United Arab Emirates
Telephone: 971-4-3326084
Fax: 971-4-3327299
www.me.ford.com