Warranty

1. Introduction
Ford Motor Company and your selling dealer thank you for selecting
one of our quality products. Our commitment to you and your vehicle
begins with quality protection and service.
When you need warranty repairs, your selling dealer would like you to
return to it for that service, but you may also take your vehicle to an-
other Ford Motor Company dealership authorized for warranty repairs.
Certain warranty repairs require special training though, so not all deal-
ers are authorized to perform all warranty repairs. That means that, de-
pending on the warranty repair needed, the vehicle may need to be
taken to another dealer. If a particular dealership cannot assist you, then
contact the Customer Relationship Center at 1-800-392-3673.
This booklet explains in detail the warranty coverages that apply to your
2007-model Escape Hybrid/Mariner Hybrid. If you bought a previously
owned 2007-model Escape Hybrid/Mariner Hybrid, you are eligible for
any remaining warranty coverages.
Ford Motor Company provides the Emissions Defect Warranties and
Emissions Performance Warranties which cover your emissions con-
trol systems.
2. Important information you should know
IF YOU NEED CUSTOMER ASSISTANCE
Your Ford Motor Company dealer is available to assist you with all your
automotive needs. Please follow the procedures outlined on the front
page of this booklet.
In addition, if you are an eligible U.S. owner, you may use - at no cost - the
services of the BBB AUTO LINE program. For details, see Better Business
Bureau (BBB) AUTO LINE program, page 28 or call 1-800-955-5100.
KNOW WHEN YOUR WARRANTY BEGINS
Your Warranty Start Date is the day you take delivery of your new ve-
hicle or the day it is first put into service (for example, as a dealer dem-
onstrator), whichever occurs first.
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