Mercury Cars & Light Trucks 2006 Model Year Warranty Guide
Your satisfaction is our #1 goal. If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing dealership. 2. If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager. 3. If you require assistance or clarification on Ford Motor Company policies or procedures, please contact the Ford Customer Relationship Center.
Table of Contents 1. INTRODUCTION 1 2. IMPORTANT INFORMATION YOU SHOULD KNOW 2 If You Need Customer Assistance 2 Know When Your Warranty Begins 2 Check Your Vehicle 2 Maintain Your Vehicle Properly 2 Who Pays For Warranty Repairs? 3 Do Warranties Apply In Other Countries? 3 3. THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2006-MODEL VEHICLE 4 Quick Reference: Warranty Coverage 5 What Is Covered? 5 Bumper To Bumper Coverage 5 Safety Restraint Coverage 6 Corrosion Coverage 6 6.
Emissions Defect Warranty Coverage 12 Emissions Performance Warranty Coverage 12 What Is Covered? 13 What Is Not Covered? 15 6. CALIFORNIA REQUIREMENTS FOR EMISSIONS WARRANTIES 16 Quick Reference: Emissions Warranty Coverage 16 Explanation Of California Emissions Warranties 17 What Is Covered? 19 What Is Not Covered? 21 7. ADDITIONAL INFORMATION ABOUT YOUR EMISSIONS WARRANTY COVERAGE, UNDER FEDERAL AND CALIFORNIA REQUIREMENTS 22 8. NOISE EMISSIONS WARRANTY 24 9.
1. Introduction Ford Motor Company and your selling dealer thank you for selecting one of our quality products. Our commitment to you and your vehicle begins with quality protection and service. When you need warranty repairs, your selling dealer would like you to return to it for that service, but you may also take your vehicle to another Ford Motor Company dealership authorized for warranty repairs.
2. Important information you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is available to assist you with all your automotive needs. Please follow the procedures outlined on the front page of this booklet. In addition, if you are an eligible U.S. owner, you may use - at no cost the services of the BBB AUTO LINE program. For details, see Better Business Bureau (BBB) AUTO LINE program, page 26 or call 1-800-428-3718.
Your Ford or Lincoln Mercury dealership, or Ford or Lincoln Mercury Auto Care Service Center, has factory-trained technicians who can perform the required maintenance using genuine Ford parts. The dealership looks forward to meeting your every service need to maximize your satisfaction with your vehicle. WHO PAYS FOR WARRANTY REPAIRS? You will not be charged for covered warranty repairs made during the warranty periods for Bumper to Bumper, Safety Restraint Corrosion, or Emissions Coverage.
3. The new vehicle limited warranty for your 2006-model vehicle Your NEW VEHICLE LIMITED WARRANTY gives you specific legal rights. You may have other rights that vary from state to state. The New Vehicle Limited Warranty is the only express warranty from Ford that applies to your vehicle. Ford and the Ford Motor Vehicle Assurance Company neither assume nor authorize any other person or entity to assume for it any other obligation or liability in connection with your vehicle or this warranty.
QUICK REFERENCE: WARRANTY COVERAGE This chart gives a general summary of your warranty coverage provided by Ford Motor Company or Ford Motor Vehicle Assurance Company under the New Vehicle Limited Warranty. Please refer to the description of warranty coverage for more specific information.
conditions that are not covered by the New Vehicle Limited Warranty are described on pages 7-9. Two separate warranties apply to tires on your new vehicle. The new Vehicle Limited Warranty provides no-cost coverage for tire repairs, replacements, or adjustments due to defects in factory-supplied materials or workmanship during the Bumper to Bumper Coverage period. The tire manufacturer also provides you with a separate tire warranty that may extend beyond the Bumper to Bumper Coverage period.
If corrosion does not cause perforation (holes), and is not the result of usage and/or environmental conditions, paint damage is covered under the terms of the Bumper to Bumper Warranty (3 years or 36,000 miles, whichever occurs first). For damage caused by airborne material (environmental fallout) - where there is no factory-related defect involved and therefore no warranty our policy is to cover paint damage due to airborne material for 12 months or 12,000 miles, whichever occurs first. 6.
Damage Caused by Alteration or Modification The New Vehicle Limited Warranty does not cover any damage caused by: • alterations or modifications of the vehicle, including the body, chassis, or components, after the vehicle leaves the control of Ford Motor Company • tampering with the vehicle, tampering with the emissions systems or with the other parts that affect these systems (for example, but not limited to exhaust and intake systems) • the installation or use of a non-Ford Motor Company part (other than
Some maintenance and wear items have limited coverage, as follows: • wiper blade replacements are not beyond 12 months or 12,000 covered beyond 12 months in sermiles, whichever occurs first vice, regardless of miles driven • Brake pad/lining replacements • wheel alignments and tire balare not covered beyond 12 ancing (unless required by a warmonths or 18,000 miles, whichranty repair) are not covered ever occurs first Tire Wear or Damage The New Vehicle Limited Warranty does not cover normal wear or wornout
4. In addition ... ROADSIDE SERVICE ASSISTANCE (UNITED STATES, PUERTO RICO, AND U.S. VIRGIN ISLANDS) Your vehicle is covered by the complimentary Ford Roadside Assistance Program (unless you are driving a daily rental unit).
5. Federal requirements for emissions warranties QUICK REFERENCE: EMISSIONS WARRANTY COVERAGE This chart shows your warranty coverage under two emissions warranties that Ford Motor Company provides, in compliance with Federal requirements.
EMISSIONS DEFECT WARRANTY COVERAGE During the warranty coverage period, Ford Motor Company warrants that: • your vehicle or engine is designed, built, and equipped to meet - at the time it is sold - the emissions regulations of the U.S. Environmental Protection Agency (EPA). • your vehicle or engine is free from defects in factory-supplied materials or workmanship that could prevent it from conforming with applicable EPA regulations.
law because your vehicle has failed to conform to the emissions standards. (A penalty or sanction can include being denied the right to use your vehicle.) • Your vehicle has not been tampered with, misused, or abused.
• Electronic Engine Control Sensors and Switches • Evaporative Emission Control System • Exhaust Gas Recirculation (EGR) System • Exhaust Heat Control Valve • Exhaust Manifold • Fuel Filler Cap and Neck Restrictor • Fuel Injection System • Fuel Injector Supply Manifold • Fuel Sensor (1) • Fuel Tank (non diesel only) • Fuel Tank Pressure Control Valve (1) • Idle Air Bypass Valve • Ignition Coil and/or Control Module • Intake Manifold • Intercooler Assembly - Engine Charger • Malfunction Indicator Lamp (MIL)/
Concerning parts that should be replaced on a certain maintenance schedule: these parts remain under warranty until : (a) the first replacement time that is specified in your Owner Guide and the Scheduled Maintenance Guide; or (b) the time or mileage limits of the Federal Defect and Performance Warranties (whichever occurs first). Your Ford Motor Company dealer maintains a complete list of parts covered by emissions warranties.
6. California requirements for emissions warranties QUICK REFERENCE: EMISSIONS WARRANTY COVERAGE This chart shows the coverage Ford Motor Company provides under the emissions control warranty to owners of vehicles certified for sale in California, (your Vehicle Emissions Control Information label will indicate certified for sale in California or conforms to California regulations) and registered in California, Maine, Massachusetts, New York or Vermont.
For full details about coverage under California requirements for emissions control, see: ➡ ➡ ➡ ➡ Defects Warranties (pages 17-21) Performance Warranty (page 17) What Is Covered? (pages 19-21) What Is Not Covered? (page 21) EXPLANATION OF CALIFORNIA EMISSIONS WARRANTIES Your Warranty Rights and Obligations (Applicable if your vehicle is certified for sale in California and registered in California, Maine, Massachusetts, New York or Vermont, or for diesel engine vehicles over 14,000 pounds GVWR registered
If Gross Vehicle Weight rating is over 14,000 lbs.: For 5 years or 50,000 miles (gasoline powered engines and vehicles) or 5 years or 100,000 miles (diesel powered engines and vehicles) (whichever first occurs): If an emissions-related part on your vehicle is defective, the part will be repaired or replaced by Ford. This is your emission control system DEFECTS WARRANTY.
WHAT IS COVERED? The parts on the following list are covered by the Defects Warranties.
ABS Module Actuator Assembly Air Cleaner Assembly (ACL) Cam Timing Assembly Catalytic Converter Charge Air Cooler EGR Cooler Engine Control Module Engine Control Sensor and Fuel Charge Wiring Assembly Engine Timing Chain and Camshaft Tensioner Exhaust Flex Pipe Exhaust Manifold and Catalyst Assembly Exhaust Manifold Assembly (Left) Exhaust Manifold Assembly (Right) Exhaust Manifold Gasket Fuel Injection Pump Assembly Fuel Injection Supply Manifold Assembly Fuel Injector Fuel Supply Manifold Assembly Fuel In
Important Information about List of Parts Also covered by this warranty are all emissions-related bulbs, hoses, clamps, brackets, tubes, gaskets, seals, belts, connectors, non diesel fuel lines, and wiring harnesses that are used with components on the list of parts above. Concerning parts that should be replaced on a certain maintenance schedule: these parts remain under warranty until the first required replacement time that is specified in your Owner Guide and the Scheduled Maintenance Guide.
7. Additional information about your emissions warranty coverage, under Federal and California requirements HOW DO I GET WARRANTY SERVICE? To get service under your emissions warranties, take your vehicle to any Ford Motor Company dealer as soon as possible after illumination of the Malfunction Indicator Light or it has failed an EPA-approved test or a California Smog Check inspection. Be sure to show the dealer the document that says your vehicle has failed the test.
WHAT REPLACEMENT PARTS SHOULD I USE? Ford Motor Company recommends that you use genuine Ford replacement parts. However, when you are having non-warranty work done on your vehicle, you may choose to use non-Ford parts. If you decide to use non-Ford parts, be sure they are equivalent to Ford parts in performance, quality, and durability.
8. Noise emissions warranty NOISE EMISSIONS WARRANTY FOR CERTAIN LIGHT TRUCKS Ford Motor Company warrants to the first person who purchases this vehicle for purposes other than resale and to each subsequent purchaser that this vehicle as manufactured by Ford, was designed, built and equipped to conform at the time it left Ford’s control with all applicable U.S. EPA Noise Control Regulations.
9. Ford Extended Service Plan MORE PROTECTION FOR YOUR VEHICLE You can get more protection for your new car or light truck by purchasing a Ford Extended Service Plan (Ford ESP). Ford ESP service contracts are backed by Ford Motor Company or subsidiaries of Ford Motor Company (Ford Motor Service Company or the American Road Insurance Company).
10. Better Business Bureau (BBB) AUTO LINE program Your satisfaction is important to Ford Motor Company and to your dealer. Experience has shown that our customers have been very successful in achieving satisfaction by following the three-step procedure outlined on the front page of this booklet. However, if your warranty concern has not been resolved using the three-step procedure, you may be eligible to participate in the BBB AUTO LINE program.
11. State warranty enforcement laws These state laws - sometimes called “lemon laws” - allow owners to receive a replacement vehicle or a refund of the purchase price, under certain circumstances. The laws vary from state to state. To the extent your state law allows, Ford Motor Company requires that you first send us a written notification of any defects or non-conformities that you have experienced with your vehicle.
12. Important information about ambulance conversions Ford vehicles are suitable for producing ambulances only if equipped with the Ford Ambulance Prep Package. In addition, Ford urges ambulance manufacturers to follow the recommendations of the Ford Incomplete Vehicle Manual and the Ford Truck Body Builders Layout Book (and pertinent supplements).
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