Warranty

1. Introduction
Ford Motor Company and your selling dealer thank you for selecting
one of our quality products. Our commitment to you and your vehicle
begins with quality protection and service.
When you need warranty repairs, your selling dealer would like you to return to
it for that service, but you may also take your vehicle to another Ford Motor
Company dealership authorized for warranty repairs. Certain warranty repairs
require special training though, so not all dealers are authorized to perform all
warranty repairs. That means that, depending on the warranty repair needed, the
vehicle may need to be taken to another dealer. If a particular dealership cannot
assist you, then contact the Customer Relationship Center at 1-800-392-3673.
If you own or lease a 2005-model E-350 Livery Van equipped with the Livery Ser-
vice Package or a 2005-model Crown Victoria Police Interceptor equipped with
the Fleet Crown Police Package Option, refer to the Addendum Card that was
given to you when you took delivery of your vehicle for further explanation of
the amendments to the New Vehicle Limited Warranty. Please ask the vehicle
modifier for a copy of the Addendum Card if you wish to review it prior to taking
delivery of the vehicle.
This booklet explains in detail the warranty coverages that apply to your 2005-
model car or light truck. If you bought a previously owned 2005-model vehicle,
you are eligible for any remaining warranty coverages.
Ford Motor Company provides the Emissions Defect Warranties and Emis-
sions Performance Warranties which cover your emissions control systems,
and Noise Emissions Warranty which applies only to medium/heavy duty
trucks over 10,000 pounds Gross Vehicle Weight Rating (pages 11-23).
Ford Motor Vehicle Assurance Company (a subsidiary of Ford Motor Company,
The American Road, Dearborn, MI 48121) provides the New Vehicle Limited War-
ranty (pages 4-7), except that Ford Motor Company provides the New Vehicle
Limited Warranty in Alaska, Illinois, Louisiana, Minnesota, Montana, New Hamp-
shire, New Jersey, New York, South Dakota, Vermont, Virginia, Washington, West
Virginia, Wisconsin. This list is accurate as of the publishing date of this guide. If
you are interested in verifying the warranty provider for your vehicle, please call
the Customer Relationship Center at 1-800-392-3673. Where it is the warranty
provider, Ford Motor Vehicle Assurance Company will use Ford Motor Company
as its agent. The warranty coverage you receive and your dealer’s handling of any
warranty-covered repair will be the same regardless of the warranty provider.
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