Owner's Manual

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[HS08300(ALL)05/96] Ford of Canada Customer Assistance
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[HS08305(ALL)05/96]
If you live in Canada and have any questions or concerns that
the dealership cannot answer, contact the Customer Assistance
Centre.
[HS08310(ALL)05/96]
6 pica art:0040188-B
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Please have the following information available when contacting
the Customer Assistance Centre:
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■ your telephone number (both business and home)
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■ your Vehicle Identification Number (VIN) listed on your
vehicle ownership license
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■ the year and make of your vehicle
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■ the date purchased
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■ the name of the dealer and the city where the dealership is
located
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■ the current mileage on your vehicle
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Mediation/Arbitration Program (Canada Only)
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[HS08390(ALL)05/96]
In those cases where you continue to feel that the efforts by
Ford and the dealer to resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of Canada participates in
an impartial third party mediation/arbitration program
administered by the Canadian Motor Vehicle Arbitration Plan
(CAMVAP).
File:14vxhsn.ex
Update:Thu May 30 09:59:49 1996