Owner's Manual

Customer Assistance
351
[HS02130(ALL)02/95]
6 pica art:0040188-B
[HS02175(ALL)04/96]
If you live in the U.S. and have any questions or concerns that
the dealership cannot answer, contact the Customer Assistance
Center.
*
[HS02200(ALL)04/95]
To process your request, the Ford Customer Assistance Center
needs the following information:
*
[HS02300(ALL)02/95]
■ your telephone number(s) (both business and home)
*
[HS02400(ALL)05/96]
■ the name of the dealer and the city where the dealership is
located
*
[HS02500(ALL)05/96]
■ the year and make of your vehicle
*
[HS02600(ALL)05/96]
■ the date purchased
*
[HS02700(ALL)05/96]
■ the current mileage on your vehicle
[HS02800(ALL)05/96]
■ your 17-digit Vehicle Identification Number (VIN)
*
[HS03300(ALL)05/96]
If you still have a complaint involving a warranty dispute, you
may wish to contact the Dispute Settlement Board (U.S. only) or
the Canadian Motor Vehicle Arbitration Plan (CAMVAP) in
Canada.
*
[HS03400(ALL)05/96]
A warranty dispute must be submitted to the Dispute
Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before
pursuing replacement or repurchase remedies provided by
certain state laws. This dispute handling procedure is not
required prior to enforcing state created rights or other rights
which are independent of the Magnuson-Moss Warranty Act or
state replacement or repurchase laws.
File:14vxhsn.ex
Update:Thu May 30 09:59:49 1996