Warranty

2. Important information you should know
IF YOU NEED CUSTOMER ASSISTANCE
Your Ford Motor Company dealer is available to assist you with all your
automotive needs. Please follow the procedures outlined in Customer
Assistance, on the inside front cover of this booklet.
In addition, if you are an eligible U.S. owner, you may use - at no cost -
the services of the Dispute Settlement Board. The Board is a panel of
impartial individuals who resolve disputes; for details, see Dispute
Settlement Board (page 28).
KNOW WHEN YOUR WARRANTY BEGINS
Your Warranty Start Date is the day you take delivery of your new
vehicle or the day it is first put into service (for example, as a dealer
demonstrator), whichever occurs first.
CHECK YOUR VEHICLE
We try to check vehicles carefully at the assembly plant and the
dealership, and we usually correct any defects or damage to paint, sheet
metal, upholstery, or other appearance items. But occasionally something
may slip past us, and as a customer may find that a vehicle was damaged
before he or she took delivery. If you see any damage or defect when
you receive your vehicle, notify your dealership immediately.
MAINTAIN YOUR VEHICLE PROPERLY
Your glove box contains an Owner Guide and a Service Guide booklet
for reference and for recording maintenance work done on your vehicle.
Proper vehicle maintenance is the responsibility of the owner. Ford
Motor Company may deny you warranty coverage if you fail to keep
records and receipts indicating that the vehicle maintenance specified in
the Service Guide has been performed.
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