Owner Manual

Troubleshooting.
WARNING: Failure to disconnect power supply
prior to troubleshooting any wiring issues may
result in serious injury.
page 11
Problem: Fan fails to operate.
Solutions:
1. Check wall switch to fan/wall control.
2. Check to be sure wall control (optional use) is wired
properly.
3. Check to be sure fan is wired properly.
4. Learning process between fan, handheld remote
control and, if applicable, wall control may not have
been successful and code was not activated. Turn off
power and repeat instructions in Section 11 (page 10).
5. Check that red light on handheld remote control
turns on when a button is pressed indicating that the
battery is good.
Problem: Light kit not lighting.
Solutions:
1. Check wall switch to fan/wall control.
2. Check that wires in canopy are wired properly.
3. Verify that molex connections in LED light kit are
connected properly.
4. Learning process between fan, handheld remote
control and, if applicable, wall control may not have
been successful and code was not activated. Turn off
power and repeat instructions in Section 11 (page 10).
Problem: Fan operates but light fails.
Solutions:
1. Check that wires in canopy are wired properly.
2. Verify that molex connections in LED light kit are
connected properly.
Problem: Fan and light fail to operate with wall
control (optional) and/or handheld remote control.
Solutions:
1. Check battery power in handheld remote control.
2. Learning process between fan, handheld remote
control and, if applicable, wall control may not have
been successful and code was not activated. Turn off
power and repeat instructions in Section 11 (page 10).
3. If using optional wall control, check that battery in
wall control is still good.
Problem: Fan wobbles.
Solutions:
1. Use the balancing kit in one of the hardware packs.
2. Carefully lower motor housing and verify that
mounting plate is secure.
3. Check to be sure motor housing is turned
completely and that mounting plate screws are
secure.
Warranty.
LIFETIME LIMITED WARRANTY: We warrant this fan to the
original household purchaser for indoor use under the
following provisions: 1-YEAR WARRANTY: We will replace
or repair any fan which has faulty performance due to a
defect in material or workmanship. Contact Customer
Service to arrange for return of fan. Return fan, shipping
prepaid, to us. We will repair or ship you a replacement
fan, and we will pay the return shipping cost.
5-YEAR WARRANTY: We will repair or replace, at no charge
to the original purchaser, any fan motor that fails to
operate satisfactorily when failure r
esults from normal use.
RETURN FAN MOTOR ONLY, shipping prepaid, to us
Industries. We will repair or ship purchaser a replacement
motor and we will pay the return shipping cost.
6-YEAR to LIFETIME LIMITED WARRANTY: We will repair the
fan, at no charge for labor only to the original purchaser, if
the fan motor fails to operate satisfactorily when failure
results from normal use. Parts used in the repair will be
billed to the purchaser at prevailing prices at time of repair.
The purchaser shall be responsible for all costs incurred
in the removal, reinstallation and shipping of the product
for repairs.
This warranty does not apply when damage from
mechanical, physical, electrical or water abuse results in
causing the malfunction. Deterioration of finishes or other
parts due to time or exposure to salt air is specifically
exempted under this warranty.
Neither we nor the manufacturer will assume any
liability resulting from improper installation or use of this
product. In no case shall the company be liable for any
consequential damages for breach of thi
s, or any other
warranty expressed or implied whatsoever. This limitation
as to consequential damages shall not apply in states
where prohibited.