User's Manual

1.4.2 Software
PureWave warrants to the Customer that for a period of ninety (90) days from your receipt of
the Product (the “Warranty Period”) the Software will perform substantially in accordance with
the Documentation.
If the Software fails to comply with the warranty set forth above, your exclusive remedy will be,
at the option of PureWave (i) a reasonable effort by PureWave to make the Software perform
substantially in accordance with the Documentation, or (ii) return of the purchase price. This
limited warranty applies only if you return all copies of the Product, together with proof of
purchase, to PureWave during the Warranty Period.
This limited warranty is VOID if failure of the Software is due to modification of the Software
not made by PureWave, or the abuse or misapplication of the Software. PureWave does not
warrant that the Software is error free, that the Customer will be able to operate the Software
without problems or interruptions or that the Software or any equipment, system or network
on which the Software is used will be free of vulnerability to intrusion or attack.
For further details of the terms and conditions of PureWave's obligations from a software
perspective please refer to “PureWave Software Maintenance Program” (document not found).
1.4.3 Additional Conditions
Notwithstanding anything else herein or otherwise, PureWave reserves the right to establish
amendments to this RMA Policy from time to time. Further, PureWave Technical Support may
prefer to troubleshoot the wireless link with an onsite Customer technician while the Products
are in their original non-conforming state. This process might assist Customer in understanding
and troubleshooting the issue. If PureWave was not afforded the opportunity to troubleshoot
an allegedly non-conforming Product in original non-conforming state, PureWave may approve
or reject the RMA request in its sole discretion, and such Products are not eligible for advance
replacement.
1.4.4 No Fault Found
Notwithstanding Sections above, if PureWave cannot duplicate any alleged non-conformity, the
Product will be returned to the Customer as "No Fault Found." PureWave reserves the right to
charge a testing fee in connection with a returned product that PureWave determines as “No
Fault Found,” and any such payment must be received by PureWave prior to return shipment of
the applicable Product to Customer.
1.4.5 Warranty Limitations
PureWave’s warranties do not apply to any product (hardware or software) which has (a) been
subjected to abuse, misuse, neglect, accident, or mishandling, (b) been opened, repaired,
modified, or altered by anyone other than PureWave, (c) been used for or subjected to
applications, environments, or physical or electrical stress or conditions other than as intended