User's Manual

1.3 P
ROPRIETARY
S
TATEMENT
© PureWave™ Networks, 2003-2010. All rights reserved. PureWave™ Networks has prepared
this manual for use by PureWave Networks personnel, licensees, customers and customers of
customers. The information contained herein is the property of PureWave Networks and shall
neither be reproduced in whole nor in part without prior written approval from PureWave
Networks.
PureWave Networks reserves the right to make changes without notice to the specifications
and materials contained herein, and shall not be responsible for any damages caused by
reliance on the material presented, including, but not limited to, typographical, arithmetic and
listing errors.
1.4 W
ARRANTY
S
TATEMENT
1.4.1 Hardware
PureWave Inc (“PureWave” or the “Company”) warrants to the end-user (“Customer”) that this
hardware product will conform in all material respects to the specifications provided with the
hardware and will be free from defects in workmanship and materials, under normal use and
service, for a period of 365 days from the date of original shipment by PureWave.
PureWave's sole obligation under this limited warranty shall be, at PureWave's option, to repair
the defective product or part, deliver to Customer an equivalent product or part to replace the
defective item, or if neither of the two foregoing options is reasonably possible, refund to
Customer the purchase price paid for the defective product. All products that are replaced will
become the property of PureWave. Replacement products may be new or reconditioned.
PureWave's obligations hereunder are conditioned upon the returned of affected articles in
accordance with PureWave's Return Material Authorization (RMA) procedures.
Subject to the limitations and conditions herein and in the Supply Agreement, after Customer
has completed the steps outlined below in Section 2, PureWave will evaluate each returned
Product and will use reasonable commercial efforts to either, in its discretion, repair or replace
products confirmed by PureWave as non-conforming that are covered under the warranty
provided in the Supply Agreement. PureWave shall be responsible for shipping the repaired or
replaced Product to Customer. PureWave will use reasonable commercial efforts to ship
repaired or replacement Product within thirty (30) business days of its receipt, however, the
allegedly non-conforming Product must be received by PureWave before any replacement unit
will be shipped.
The above warranty will also apply to any replaced or repaired product for 90 days from the
date of shipment from PureWave of the replaced or repaired product, or the remainder of the
initial warranty period, whichever is longer.