User's Manual

Quantum 1000 Base Station User
Additional Conditions
Notwithstanding anything else herein or otherwise, P
to this RMA Policy from time to time. Further,
the wireless link with an onsite Customer technician while the Products are in their original non
confo
rming state. This process might assist Customer in understanding and troubleshooting the issue. If
PureWave was not afforded the opportunity to troubleshoot an allegedly non
original non-
conforming state, PureWave may approve or rej
and such Products are not eligible for advance replacement.
No Fault Found
Notwithstanding Sections 2 and 3 above, if PureWave cannot duplicate any alleged non
Product will be returned to the Cus
tomer, at Customer’s expense, as "No Fault Found." PureWave
reserves the right to charge a testing fee in addition to all shipping costs incurred by PureWave in
connection with a returned product that PureWave determines as “No Fault Found,” and any s
payment must be received by PureWave prior to return shipment of the applicable Product to Customer.
Warranty Limitations
PureWave’s warranties do not apply to any product (hardware or software) which has (a) been subjected
to abuse, misuse, neglect, acc
ident, or mishandling, (b) been opened, repaired, modified, or altered by
anyone other than PureWave, (c) been used for or subjected to applications, environments, or physical or
electrical stress or conditions other than as intended and recommended by Pur
improperly stored, transported, installed, or used, or (e) had its serial number or other identification
markings altered or removed.
Warranty Disclaimer
PURWAVE’S SPECIFIC WARRANTIES SUMMARIZED ABOVE ARE THE ONLY WARRANTIES GIVEN
BY PURE
WAVE WITH RESPECT TO ITS PRODUCTS (HARDWARE AND SOFTWARE) AND ARE
GIVEN IN LIEU OF ANY AND ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED,
STATUTORY, OR ARISING BY CUSTOM, TRADE USAGE, OR COURSE OF DEALING, INCLUDING
WITHOUT LIMITATION ANY IMPLIED WARRANTI
PARTICULAR PURPOSE, AND PUREWAVE DISCLAIMS ANY AND ALL OTHER WARRANTIES TO
THE MAXIMUM EXTENT PERMITTED BY LAW. Without limiting the generality of the foregoing
sentence, PureWave makes no warranty or representation,
disclaims all liability and responsibility for, (a) the operation, compliance, labeling, or packaging of any of
its products under the laws of any jurisdiction outside of the United States of America and (b) the
regu
latory compliance of any products in any jurisdiction in which it has not specifically identified
compliance or the use of any product in any jurisdiction in any manner other than as contemplated in the
regulatory certifications and approvals for that prod
warranty cannot be excluded, such warranty is limited in duration to the warranty period. The disclaimer
and exclusion applies even if the express warranty
OBTAINING WARRANTY
SERVICE
RMA Number
Customer must contact the Company,
service authorization.
When contacting PureWave
description and serial number and a description of the problem.
complete a “Return Material Authorization (RMA)” form to initiate the request. Full instructions as to
to complete and where to send the form are provided on the form. Date of proof of purchase from
PureWave will be required.
Quantum 1000 Base Station User
Guide
Rev 1.1, Page
Notwithstanding anything else herein or otherwise, P
ureWave reserves the right to establish amendments
to this RMA Policy from time to time. Further,
PureWave Technical Support may prefer to troubleshoot
the wireless link with an onsite Customer technician while the Products are in their original non
rming state. This process might assist Customer in understanding and troubleshooting the issue. If
PureWave was not afforded the opportunity to troubleshoot an allegedly non
-
conforming Product in
conforming state, PureWave may approve or rej
ect the RMA request in its sole discretion,
and such Products are not eligible for advance replacement.
Notwithstanding Sections 2 and 3 above, if PureWave cannot duplicate any alleged non
tomer, at Customer’s expense, as "No Fault Found." PureWave
reserves the right to charge a testing fee in addition to all shipping costs incurred by PureWave in
connection with a returned product that PureWave determines as “No Fault Found,” and any s
payment must be received by PureWave prior to return shipment of the applicable Product to Customer.
PureWave’s warranties do not apply to any product (hardware or software) which has (a) been subjected
ident, or mishandling, (b) been opened, repaired, modified, or altered by
anyone other than PureWave, (c) been used for or subjected to applications, environments, or physical or
electrical stress or conditions other than as intended and recommended by Pur
eWave, (d) been
improperly stored, transported, installed, or used, or (e) had its serial number or other identification
PURWAVE’S SPECIFIC WARRANTIES SUMMARIZED ABOVE ARE THE ONLY WARRANTIES GIVEN
WAVE WITH RESPECT TO ITS PRODUCTS (HARDWARE AND SOFTWARE) AND ARE
GIVEN IN LIEU OF ANY AND ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED,
STATUTORY, OR ARISING BY CUSTOM, TRADE USAGE, OR COURSE OF DEALING, INCLUDING
WITHOUT LIMITATION ANY IMPLIED WARRANTI
ES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, AND PUREWAVE DISCLAIMS ANY AND ALL OTHER WARRANTIES TO
THE MAXIMUM EXTENT PERMITTED BY LAW. Without limiting the generality of the foregoing
sentence, PureWave makes no warranty or representation,
either expressed or implied, as to, and
disclaims all liability and responsibility for, (a) the operation, compliance, labeling, or packaging of any of
its products under the laws of any jurisdiction outside of the United States of America and (b) the
latory compliance of any products in any jurisdiction in which it has not specifically identified
compliance or the use of any product in any jurisdiction in any manner other than as contemplated in the
regulatory certifications and approvals for that prod
uct in that jurisdiction. To the extent an implied
warranty cannot be excluded, such warranty is limited in duration to the warranty period. The disclaimer
and exclusion applies even if the express warranty
fails of its essential purpose.
SERVICE
Customer must contact the Company,
by sending an e-mail to [e-mail]
to obtain warranty
When contacting PureWave
for support, please be prepared to provide the product
description and serial number and a description of the problem.
The Customer will be expected to
complete a “Return Material Authorization (RMA)” form to initiate the request. Full instructions as to
to complete and where to send the form are provided on the form. Date of proof of purchase from
Rev 1.1, Page
5 of 70
ureWave reserves the right to establish amendments
PureWave Technical Support may prefer to troubleshoot
the wireless link with an onsite Customer technician while the Products are in their original non
-
rming state. This process might assist Customer in understanding and troubleshooting the issue. If
conforming Product in
ect the RMA request in its sole discretion,
Notwithstanding Sections 2 and 3 above, if PureWave cannot duplicate any alleged non
-conformity, the
tomer, at Customer’s expense, as "No Fault Found." PureWave
reserves the right to charge a testing fee in addition to all shipping costs incurred by PureWave in
connection with a returned product that PureWave determines as “No Fault Found,” and any s
uch
payment must be received by PureWave prior to return shipment of the applicable Product to Customer.
PureWave’s warranties do not apply to any product (hardware or software) which has (a) been subjected
ident, or mishandling, (b) been opened, repaired, modified, or altered by
anyone other than PureWave, (c) been used for or subjected to applications, environments, or physical or
eWave, (d) been
improperly stored, transported, installed, or used, or (e) had its serial number or other identification
PURWAVE’S SPECIFIC WARRANTIES SUMMARIZED ABOVE ARE THE ONLY WARRANTIES GIVEN
WAVE WITH RESPECT TO ITS PRODUCTS (HARDWARE AND SOFTWARE) AND ARE
GIVEN IN LIEU OF ANY AND ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED,
STATUTORY, OR ARISING BY CUSTOM, TRADE USAGE, OR COURSE OF DEALING, INCLUDING
ES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, AND PUREWAVE DISCLAIMS ANY AND ALL OTHER WARRANTIES TO
THE MAXIMUM EXTENT PERMITTED BY LAW. Without limiting the generality of the foregoing
either expressed or implied, as to, and
disclaims all liability and responsibility for, (a) the operation, compliance, labeling, or packaging of any of
its products under the laws of any jurisdiction outside of the United States of America and (b) the
latory compliance of any products in any jurisdiction in which it has not specifically identified
compliance or the use of any product in any jurisdiction in any manner other than as contemplated in the
uct in that jurisdiction. To the extent an implied
warranty cannot be excluded, such warranty is limited in duration to the warranty period. The disclaimer
to obtain warranty
for support, please be prepared to provide the product
The Customer will be expected to
complete a “Return Material Authorization (RMA)” form to initiate the request. Full instructions as to
how
to complete and where to send the form are provided on the form. Date of proof of purchase from