User guide
C6010 Specifications
5 December 2012 – v1.0
Page 89 of 100
Clicking on Finish will return you to the initial installation dialog box.
Printing problems
The most common printer problems are covered in the Common printer messages and alerts
section on page 58. This section covers other issues that may arise in the course of operating
your C6010 printer.
The most common causes of paper picking problems are:
Paper sheets sticking together.
Paper dust.
Single-sided paper loaded into the printer tray the wrong way up.
In all cases you will need to re-load papers to your paper tray.
Re-loading paper
Paper reams can sometimes have adjacent sheets sticking together at the edges. Similarly,
paper dust may be present and noticeable on sheet edges or surfaces. These issues may give
rise to mis-picking.
To minimise mis-picking, re-load the paper tray following these directions:
Flex the sheets back and forth to loosen them and break any sheet bonding