User guide
C6010 Managing your C6010 printer
5 December 2012 – v1.0
Page 75 of 100
C6010 maintenance
Your C6010 printer does not require any user intervention for routine maintenance.
Maintenance is generally carried out in the background and is interrupted when printing.
There is only one exception to this, when the printer enters an extended cleaning function. See
Extended maintenance activity below.
If you find your printouts no longer match your expectations or do not look as good as they
did when the printer was new, the section labelled Restoring print quality may be of help.
If necessary, you can set the printer back to its original configuration settings.
Extended maintenance activity
Not all automatic maintenance operations can be interrupted.
If your printer seemingly refuses to print and the power lamp is blinking, it may have entered
an extended maintenance activity. Check your Mac screen for further information. When
undergoing extended maintenance, the following Alert window will be displayed:
While this window is displayed, your printer will not acknowledge any Print commands. This
may take a few minutes.
Printing will resume when maintenance is complete.
Restoring print quality
If your printouts start to display streaks or similar problems, your printhead may have
accumulated paper dust, fibres or other contaminants from the paper during printing.
In this case you may need to carry out one or more printhead cleaning steps. There are four
ways you can perform printhead cleaning:
Using the Menu button on the printer.
Using the Services tab in the printer driver Properties dialog box.
Using the Toolbox application.
Wiping your printhead.
If you are next to the printer, you can clean the printhead using the Menu button.
To perform a manual printhead clean:
1. Press the Menu button, use the Up or Down button to select Maintenance, and then press
the OK/Resume button.
2. Use the Up or Down button to select Quick maintenance. Press the OK/Resume button
to start the cleaning process.
3. The printer will execute an initial printhead wipe sequence which should remove the
cause of any streaking. Wait until the power lamp stops blinking and the Ready message
appears on the LCD screen.