Technical data

Chapter 1: Preparing to Upgrade Your Storage Management Software 3
14. Check that the storage array has an Optimal status. If one or more managed
devices has a Needs Attention status, contact your Technical Support
Representative.
Upgrading
Controller
Firmware and
NVSRAM
If you need to upgrade controller firmware and NVSRAM, obtain a copies of the
installation files from the SANtricity ES Storage Manager installation DVD or from
your storage vendor’s web site. Save the files on the management station where you
will perform the upgrade.
1. In the SANtricity ES Enterprise Management window, double-click the icon
for the storage array to upgrade.
The Array Management window for the storage array appears.
2. Select Upgrade>>Controller Firmware>>Upgrade.
3. In the Pre-Upgrade Check dialog, click OK.
4. Does an error dialog with the message "Too many critical events logged" appear?
— If yes, select Monitor>>Reports>>Log, resolve any listed events, and then
go to step 2.
— If no, continue with step 5.
5. In the Download Controller Firmware dialog, click Select File for the
controller firmware, locate and select the controller firmware upgrade file that
you downloaded, and then click OK in the Select File dialog.
6. If you choose to upgrade the NVSRAM while you upgrade the controller
firmware, select the check box labeled Transfer NVSRAM file with controller
firmware.
7. Click Select File for the NVSRAM, locate and select the NVSRAM upgrade file
that you downloaded, and then click OK in the Select File dialog.
8. Click Transfer.
The Confirm Download dialog appears.
9. In the Confirm Download dialog, click Yes .
The Downloading dialog appears. This dialog tracks progress while the
installation proceeds.
10. In the Downloading dialog, when check marks appear beside each step of the
update process, click Close.