Technical data

2 Upgrading the Storage Management Software, Firmware, and NVSRAM
5. Save a support bundle for the storage array.
a. In the SANtricity ES Enterprise Management window, double-click the
icon for the storage array.
b. In the Array Management Window, select Monitor>>Health>>Collect
Support Data Manually.
The Array Management window for the storage array appears.
c. Enter a file path for the archive file in the Specify filename text box.
d. Click Start.
6. Make sure that the hardware and operating systems on all attached hosts and
managements stations meet the minimum system requirements to work with your
upgraded storage array.
Refer to the System Requirements topics for each operating system in this
document.
7. Make sure that your failover driver is compatible with the new hardware,
firmware, and software. Refer to the topics under SANtricity ES Storage Manager
Failover Drivers User Guide for Version 10.86.
8. Make sure that the current version of the storage management software can be
upgraded directly to SANtricity ES Storage Manager Version 10.86.
Table Supported Trays and Software Upgrade Paths shows the supported
upgrade paths.
9. Install storage management software version 10.86 using the instructions for your
operating system (OS). OS-specific instructions are given in subsequent chapters
of this document.
10. Make sure that the installation was successful. Use the procedure in this
document for your operating system to start the storage management software.
11. Update the controller firmware and NVSRAM.
See the steps in Upgrading Controller Firmware and NVSRAM.
12. Update the ESM firmware.
See the steps in Upgrading the ESM Firmware.
NOTE Starting with SANtricity ES Storage Manager version 10.83, a storage array
can use asymmetric logical unit access (ALUA). ALUA enables a controller tray or a
controller-drive tray to service I/O requests through either controller in a duplex
configuration. Additional steps are required for ESX 5.0 to update the VMware
configuration. See Upgrade Instructions for Asymmetric Logical Unit Access (ALUA)
with the VMware OS on page Upgrade Instructions for Asymmetric Logical Unit
Access (ALUA) with the VMware OS for instructions.
13. Confirm that the Default Operating System or Defined Host Operating Systems
are set correctly in Storage Partition Mapping.