SGI InfiniteStorage 4000 Series and 5000 Series System Upgrade Guide (ISSM 10.
The information in this document supports the SGI InfiniteStorage 4000 series and 5000 series storage systems (ISSM 10.86). Refer to the table below to match your specific SGI InfiniteStorage product with the model numbers used in this document.
Copyright information Copyright © 1994–2012 NetApp, Inc. All rights reserved. Printed in the U.S.A. No part of this document covered by copyright may be reproduced in any form or by any means— graphic, electronic, or mechanical, including photocopying, recording, taping, or storage in an electronic retrieval system—without prior written permission of the copyright owner.
Trademark information NetApp, the NetApp logo, Network Appliance, the Network Appliance logo, Akorri, ApplianceWatch, ASUP, AutoSupport, BalancePoint, BalancePoint Predictor, Bycast, Campaign Express, ComplianceClock, Cryptainer, CryptoShred, Data ONTAP, DataFabric, DataFort, Decru, Decru DataFort, DenseStak, Engenio, Engenio logo, E-Stack, FAServer, FastStak, FilerView, FlexCache, FlexClone, FlexPod, FlexScale, FlexShare, FlexSuite, FlexVol, FPolicy, GetSuccessful, gFiler, Go further, faster, Imagine Virtu
Table of Contents Chapter 1 Preparing to Upgrade Your Storage Management Software . . . . . . . . . . . . . . . . 1 Upgrading the Storage Management Software, Firmware, and NVSRAM . . . . . 1 Upgrading Controller Firmware and NVSRAM . . . . . . . . . . . . . . . . . . . . . . . . . 3 Upgrading the ESM Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Storage Management Software Packages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 5 Upgrade Instructions for the Windows OS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 System Requirements for Windows Server 2008, Windows Server 2012, Hyper-V and Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Installing the Storage Management Software on the Windows OS . . . . . . . . . . 35 Checking the Installation on the Windows OS. . . . . . . . . . . . . . . . . . . . . . . . . .
Preparing to Upgrade Your Storage Management Software 1 The following table shows the supported upgrade paths for controller trays and controller-drive trays for storage management software version 10.86 and controller firmware version 7.86. Table 1 Supported Trays and Software Upgrade Paths Tray Name Installed Storage Management Software Version Installed Controller Firmware Version Controller-drive trays E2612, E2624, E2660 10.70 or later 7.70 or later E5412, E5424, E5460 10.80 or later 7.
5. Save a support bundle for the storage array. a. In the SANtricity ES Enterprise Management window, double-click the icon for the storage array. b. In the Array Management Window, select Monitor>>Health>>Collect Support Data Manually. c. Enter a file path for the archive file in the Specify filename text box. d. Click Start. The Array Management window for the storage array appears. 6.
14. Check that the storage array has an Optimal status. If one or more managed devices has a Needs Attention status, contact your Technical Support Representative. Upgrading Controller Firmware and NVSRAM If you need to upgrade controller firmware and NVSRAM, obtain a copies of the installation files from the SANtricity ES Storage Manager installation DVD or from your storage vendor’s web site. Save the files on the management station where you will perform the upgrade. 1.
Upgrading the ESM Firmware If you need to upgrade ESM Firmware, obtain a copies of the installation files from the SANtricity ES Storage Manager installation DVD or from your storage vendor’s web site. Save the file on the management station where you will perform the upgrade. 1. In the SANtricity ES Enterprise Management window, double-click the icon for the storage array to upgrade. The Array Management window for the storage array appears. 2. Select Upgrade>>ESM Firmware.
Software Package Description and Usage Redundant Dual Active Controller (RDAC)/Multi-Path Proxy (MPP) A multi-path failover driver, proprietary to NetApp, that is installed on Linux hosts. This software package manages the I/O paths into the controllers in the storage array. If a problem exists on the path or a failure occurs on one of the controllers, the driver automatically reroutes the request from the hosts to the other controller in the storage array.
Installation Option SMruntime SMclient SMutil A host station acting as a storage management station (out-of-band management)3 X X X Host with in-band management X X X 1 RDAC Failover Driver1 SMagent X X X The RDAC/MPP failover driver is proprietary to NetApp and is available for download to the Linux OS. 2 The storage management station is a computer that runs storage management software that adds, monitors, and manages the storage arrays on a network.
Table 4 Supported Trays and the Maximum Number of Drives and Volumes Maximum Drives slots per Storage Array Tray Name Maximum Volumes per Storage Array1 E2600 192 512 E5400 (E5412, E5424, and E5460) 384 (240 with InfiniBand) 2048 E5500 (E5512, E5524, and E5560) 3842(240 with InfiniBand) 2048 1 Snapshot (Legacy) repository volumes and Synchronous Mirroring repository volumes are included in the number of volumes supported.
Supported Storage Array Configurations The drive tray is a unit that contains drives, redundant cooling fans and power supplies, and one or two ESMs. Drive trays do not contain controllers.
Upgrade Instructions for the HP-UX OS 2 Use the procedures in this chapter to upgrade the storage management software on the HP-UX operating system. System Requirements for HPUX Review these specifications to make sure that your system meets the minimum installation requirements. Operating system version for I/O 11.
Make sure that the maximum kernel parameters are configured depending on the requirements as shown in the following table.
NOTE This mount point is shown here only as an example. You might need to modify this command for your operating system. If you need more information about mounting devices on your operating system, refer to the documentation that came with your operating system. 5. To change to the installation directory, type this command, and press Enter. In this command, is the name of the directory where the installation files are located. 6. At the prompt, type this command, and press Enter.
12. Click Install. The Installing window appears while the software is loading. When the software is loaded, the Install Complete window appears. NOTE If you cancel an installation before the installation completes or while the progress bar is still visible, the installation stops prematurely. The software creates an installation log. You must manually uninstall the software. If you cancel the installation before the progress bar is visible, you do not need to uninstall the software. 13.
7. Start the storage management software. At the prompt, type this command, and press Enter: SMclient After the client software starts, the Enterprise Management Window and these dialogs appear: — Select Addition Method — Enterprise Management Window Task Assistant Refer to the online help topics in the storage management software for more information about how to manage your storage array.
14 Uninstalling the Storage Management Software on the HP-UX OS
Upgrade Instructions for the Solaris OS 3 Use the procedures in this chapter to upgrade the storage management software on the Solaris operating system. Supported Components for Solaris Review these specifications to make sure that your system meets the minimum general requirements. NOTE Solaris supports only Fibre Channel host connections.
Host adapters Emulex LP11000, LP11002 LPE12000/12002 Qlogic QLA246x QLE246x QLE2560/2562 Sun Fibre Channel configurations SG-XPCI1FC-QF4 (QLA2460) SG-XPCI2FC-QF4 (QLA2462) SG-XPCIE1FC-QF4 (QLE2460) SG-XPCIE2FC-QF4 (QLE2462) SG-XPCIE1FC-QF8-N (QLe2560) SG-XPCIE2FC-QF8-N (QLe2562) SG-XPCI1FC-EM4 (LP11000) SG-XPCI2FC-EM4 (LP11002) SG-XPCIE1FC-EM4 (Lpe11000) SG-XPCIE2FC-EM4 (Lpe11002) SG-XPCIE2FC-EM8-Z Dual Port (LPe12002) SG-XPCIE1FC-EM8-Z S
Installing the Storage Management Software on the Solaris OS Use this procedure to install the storage management software packages on the Solaris OS. Refer to the Failover Drivers Guide for SANtricity ES Storage Manager for information about failover driver installation and configuration on the Solaris OS. ATTENTION Possible loss of data – Downgrades from storage management software version 10.83 to a previous version can cause data loss and are not supported.
9. Click Next. The License Agreement window appears. 10. Select the option that accepts the terms of the License Agreement. 11. Click Next. The Select Installation Type window appears. 12. Based on the type of installation you are performing, select one of these options. The steps in this procedure describe a typical (full) installation. — Typical (Full Installation) – This selection, which is the default, installs all of the packages on the system.
Checking the Installation on the Solaris OS After you have completed installing the software packages, check that they installed successfully. 1. At the prompt, type this command, and press Enter. pkginfo -l In this command, is the name of a package that you installed. a. To determine which software packages reside on your system, type this command at the prompt.
Uninstalling the Storage Management Software on the Solaris OS If you have installed the storage management software but you have determined that you must uninstall it, perform this procedure. NOTE Uninstalling the software is not the same as removing previous versions of the software. 1. To change to the Uninstall directory, from the /opt/StorageManager directory, type this command, and press Enter: 2.
Upgrade Instructions for the Linux OS 4 Use the procedures in this chapter to upgrade the storage management software on the Linux operating system. System Requirements for Linux Review these specifications to make sure that your system meets the minimum general requirements. Operating system version for I/O attached hosts Operating system version for management stations only (no I/O attached hosts) RHEL 5.8 RHEL 6.3 SLES 11.
Host adapters Emulex LP11000, LP11002 LP1150 LPe11000, LPe11002 LPe1150 LPe12000/12002 LPe1250 Qlogic QLA246x QLE246x QLE256 Brocade SAS host adapters 22 415 425 815, 825 LSI 3801E 3801X 3442E 3442X 9200-8e LSI 9207-8e System Requirements for Linux
iSCSI host connections 1 Gb/s Broadcom NetXtreme II 5708 Broadcom NetXtreme II 5709 Broadcom NetXtreme LF 5721 Intel PRO/1000MT Dual Port Intel PRO/1000PT Dual port 10 Gb/s Brocade 1020 Qlogic 8142 Emulex OCE10102 Intel 10Gb XSFR Intel 10Gb AFDA Server Adapter Broadcom NetXtreme II 57712 Broadcom NetXtreme II 57711 Fibre Channel configurations Fabric JRE version 1.6.
System Requirements for Linux with InfiniBand 24 Operating system version for I/O attached hosts RHEL 6.3 SLES 5.
Host adapters ConnectX IB QDR PCI Express Adapter Cards MHQH19-XSC MHQH19-XTC MHQH29-XSC MHQH29-XTC ConnectX-2 QDR PCI Express Adapter Cards MHQH19B-XSR MHQH19B-XTR MHQH29B-XSR MHQH29B-XTR MHQH19C-XSR MHQH19C-XTR MHQH29C-XSR MHQH29C-XTR ConnectX-3 QDR and FDR PCI Express Adapter Cards Chapter 4: Upgrade Instructions for the Linux OS MCX353A-QCAT MCX353A-FCAT MCX354A-QCAT MCX354A-FCAT 25
Switches Mellanox Switches SX6036 SX6536 IS5035 IS500 IS5200 IS5300 IS5600 4036 4036E 4200 4799 Qlogic Switches 12300 12800 Fibre Channel configurations Fabric JRE version 1.6.
NOTE Refer to the Failover Drivers Guide for SANtricity ES Storage Manager for information about failover driver installation and configuration on the Linux OS. You must complete manual procedures for correct failover driver installation. NOTE The storage management software supports the use of the storage array as a boot device. Modify these instructions as required for your specific installation. 1. Make sure that you have root privileges, which are required to install the software. 2.
9. Based on the type of installation you are performing, select one of these options. The steps in this procedure describe a typical (full) installation. — Typical (Full Installation) – This selection, which is the default, installs all of the packages on the system. Choose this option if you do not know which installation type to select. — Management Station – This selection installs the software that is needed to configure, manage, and monitor a storage array.
15. Install the RDAC package. a. While in the /opt/StorageManager directory, type this command at the prompt, and press Enter. In this command, is the name of the RDAC package. tar -xvf .tar.gz The source files uncompress into the linuxrdac directory (2.4 kernel) or the linuxrdac-09.01.Bx.xx directory (2.6 kernel). b. To change to the directory where the RDAC source is located, type the command for your version of the kernel, and press Enter. 2.
2. At the prompt, type this command, and press Enter. In this command, is the name of a package that you installed. 3. Note any problem that is reported. 4. For each package you installed, repeat step 2 through step 3. 5. Was the installation successful (no problems were reported)? rqm -qi — Yes – Go to step 6. — No – From the /opt/StorageManager directory, review any error messages from the error message log, and correct the problem.
3. Click Next. The Uninstall Options window appears. You can choose either to perform a complete uninstallation or to select specific packages to uninstall individually. 4. Either select the packages that you want to uninstall, or select a complete uninstallation. 5. Click Next. 6. Click Next. The Multi-Path Driver Warning dialog appears. While the software is uninstalling, the Uninstall window appears. When the procedure has completed, the Uninstall Complete window appears. 7.
32 Uninstalling Storage Management Software on the Linux OS
Upgrade Instructions for the Windows OS 5 Use the procedures in this chapter to upgrade the storage management software on the Windows operating system.
Fibre Channel host adapters Emulex LP11000, LP11000DC LP101 LP1150 LPe11000, LPe11002 LPe1150 LPe12000/12002 LPe1250 Qlogic QLA246x QLE246x QLE2560/2562 Brocade SAS host adapters 34 415 425 815, 825 LSI 3801E 3801X 3442E 3442X SAS9200-8e 9207-8e System Requirements for Windows Server 2008, Windows Server 2012, Hyper-V and Vista
iSCSI host connections 1 Gb/s Broadcom NetXtreme II 5708 Broadcom NetXtreme II 5709 Broadcom NetXtreme LF 5721 Intel PRO/1000MT Dual Port Intel PRO/1000PT Dual port 10 Gb/s Brocade 1020 Qlogic 8142 Qlogic8242 Intel 10Gb XSFR Intel 10Gb AFDA Server Adapter Broadcom NetXtreme II 57712 Broadcom NetXtreme II 57711 Fibre Channel configurations Fabric JRE version 1.6.
ATTENTION Possible data corruption – If the host is allowed to access data on the storage array without RDAC or a valid installation of a path failover product, and has dual paths to the storage array, the data might become unusable. NOTE Before you start the primary server of a server cluster, complete all applicable configuration procedures for each system. This version of the storage management software does not support 64-bit versions of the Windows XP operating system.
7. To launch the installer, double-click the .exe file, such as SMIA-WS32.exe. The InstallAnywhere dialog appears while the software installs. When the software is installed, the Introduction window appears. 8. Click Next. The License Agreement window appears. 9. Select the option that accepts the terms of the License Agreement. 10. Click Next. The Choose Install Folder window appears, which identifies the default installation location. 11. Click Next. The Select Installation Type window appears. 12.
15. Select the appropriate option for your system. If you start the Event Monitor on multiple machines, you might receive duplicate error messages from the same storage array. If you do not want to receive duplicate error messages, start the Event Monitor on only one machine. Make sure to run the Event Monitor on a machine that will run continuously. 16. Click Next. The Pre-Installation Summary window appears. 17. Click Install. The Installing window appears while the software is loading.
NOTE If you repeatedly cancel an installation or uninstallation before the process completes fully and try to install the software again, the installation process might not work. In addition, the software might not be installed after the installation process has completed. The installation complete panel tells you where the software is installed, but it is not there. If this problem occurs, delete the .xml file from the Program Files\Zero G directory. The installation is completed, and Windows is restarted.
NOTE The procedure in step 1 is required only if you are using the storage array as a boot device. 1. Make sure that a single path exists to the storage array. Choose one of two methods to make sure that the alternate path to the storage array has been removed: — Method 1 – Remove the host interface cable to the alternate path. When you are finished, go to step 5.
f. Click Next. The software uninstallation process begins. The status dialog appears during the uninstallation process. When the procedure has completed, the Uninstall Complete window appears. 3. g. Make sure that Yes is selected so that your computer will restart. h. Click Done.
42 Uninstalling Storage Management Software on the Windows OS
Upgrade Instructions for Asymmetric Logical Unit Access (ALUA) with the VMware OS 6 Use the procedures in this chapter to configure VMware to support ALUA/TPGS. Starting with storage management software version 10.83 and controller firmware version 7.83, any storage array with the ALUA/TPGS feature enabled is managed by the VMW_SATP_ALUA plug-in on VMware. To use a host running VMware as a management station, SANtricity ES is installed on one of the guest OSs running over VMware.
Installing ALUA Support for VMware Versions ESX4.1U3, ESXi5.0U1, and Subsequent Versions 44 Starting with ESXi5.0 U1 and ESX4.1U3, VMware will automatically have the claim rules to select the VMW_SATP_ALUA plug-in to manage storage arrays that have the target port group support (TPGS) bit enabled. All arrays with TPGS bit disabled are still managed by the VMW_SATP_LSI plug-in. 1. Make sure that the host software on the management station is upgraded to version 10.86. 2.
Copyright © 2012 NetApp, Inc. All rights reserved.
