Technical data

Perform each of the following tasks in order.

1. Choose the applicable task to remove the controller canisters:

— Remove the HIC from the E2612 or E2624 controller-drive tray.

— Remove the HIC from the E2660 controller-drive tray.

The remaining tasks in this section are the same for the E2612, E2624, and

E2660 controller-drive trays.

2. Install the HIC in the E2600 controller-drive tray.

ATTENTION Possible hardware damage – If you perform this procedure with the

power turned on, the equipment might overheat if the controller slot is left open for

more than three minutes. To prevent the possibility of overheating, you must insert the

controller air blocker into the controller slot when servicing the controller.

Removing the Host

Interface Card from

the E2612 or E2624

Controller-Drive Tray

To install a new host interface card (HIC), you must first remove the controller

canister.

NOTE Before you remove the controller canisters, make sure that you set controller

A offline, as described in the following steps, to make sure that all the data currently

in the cache in controller A is successfully written to disk before the upgrade. This step

also makes sure that the data currently in the cache in controller B is successfully

written to disk before you turn off the power to both of the controller canisters.

ATT ENTIO N Possible hardware damage – To prevent electrostatic discharge damage

to the tray, use proper antistatic protection when handling tray components.

1. Gather support data about your storage array by using one of these methods:

2. Put on antistatic protection.

SANtricity ES From the Array Management Window toolbar, select

Monitor >> Health >> Collect Support Data. Then

name and specify a location on your system where

you want to store the support bundle.

Command line interface Enter the following command on the command line:

save storageArray supportData

This command gathers comprehensive support data

about the storage array. For more information about

this command, refer to Command Line Interface and

Script Commands Programming Guide. Running this

command can temporarily impact performance on

your storage array.