Technical data

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 Cables – iSCSI uses copper cable, and Fibre Channel supports copper cable and
fiber-optic cable.
 Faceplate with the correct overlay.
Before you start this procedure, gather antistatic protection and the host interface card
that you want to install.
ATTENTION Possible hardware damage – To prevent electrostatic discharge
damage to the tray, use proper antistatic protection when handling tray components.
Removing the Host
Interface Card from
the CE7900 Controller
Tray
To install a host interface card or replace a failed host interface card, you must first
remove the controller canister.
NOTE Before you remove the controller canisters, make sure that you set controller
A offline, as described in the following steps, to make sure that all the data currently
in the cache in controller A is successfully written to disk before the upgrade. This step
also makes sure that the data currently in the cache in controller B is successfully
written to disk before you turn off the power to both of the controller canisters.
ATTENTION Possible hardware damage – To prevent electrostatic discharge
damage to the tray, use proper antistatic protection when handling tray components.
1. Gather support data about your updated storage array by using one of these
methods:
2. Did the Recovery Guru direct you to replace a failed host interface card?
— Yes – Go to step 3.
— No – Run the Recovery Guru to identify the failed host interface card, and go
to step 3.
SANtricity ES From the Array Management Window toolbar, select
Monitor >> Health >> Collect Support Data. Then
name and specify a location on your system where
you want to store the support bundle.
Command line interface Enter the following command on the command line:
save storageArray supportData
This command gathers comprehensive support data
about the storage array. For more information about
this command, refer to Command Line Interface and
Script Commands Programming Guide. Running this
command can temporarily impact performance on
your storage array.