Operation Manual

74
13 Troubleshooting
Problem Cause Solution
Coffee only drips
through.
Grinding neness is too
ne.
Set the grinding neness
coarser.
Clean the brewing unit.
Run the integrated descaling
programme, if necessary.
Run the integrated cleaning
programme, if necessary.
Coffee does not
ow.
Water tank not lled or
incorrectly inserted.
Fill the water tank and make
sure it is inserted correctly.
If necessary, open the milk
shower until water ows out of
the appliance and then close it
again.
Brewing unit is
obstructed.
Clean the brewing unit
Grinder does not
grind the coffee
beans.
Beans do not drop into
the grinder (beans are
too oily).
Tap lightly on the bean
container.
Foreign objects in the
grinder
Call the hotline.
Loud grinder noise Foreign objects in the
grinder
Call the hotline.
The bean symbols
ash even
though the bean
container is full.
Insufcient quantity of
ground beans in the
brewing chamber
Press the button for one-cup
dispensing or two-cup
dispensing .
The buttons for
one- and two-cup
dispensing
ash alternately with
the ON/OFF button
.
The brewing unit is
missing or is not properly
inserted.
Insert the brewing unit properly.
The brewing chamber is
overlled.
Switch off the appliance and
switch it on again via the ON/
OFF button (repeat if
necessary) until standby mode
is displayed