USER’S GUIDE 4.3" HD Wi-Fi® Video Baby Monitor MODELS: VM64 CONNECT, VM64-2 CONNECT, VM64-3 CONNECT, VM64-4 CONNECT The features described in this user’s guide are subject to modifications without prior notice.
Welcome... to your new Motorola Wi-Fi® Video Baby Monitor! Thank you for purchasing the Wi-Fi® Video Baby Monitor. Now you can see and hear your baby sleeping in another room or you can monitor your older children in their play room. Our Connected Baby Monitor let you see your baby from the hand-held viewer, or from your smartphone. Watch over and communicate with your baby from anywhere in the world. Please keep your original dated sales receipt for your records.
Overview of the Parent Unit 1 16 15 2 3 4 5 6 7 8 9 10 13 14 11 12 1. 2. 3. 4. 5. 6. 7. 8. Display (LCD screen) Parent Unit ON/OFF and Charging LED Red when the parent unit is ON. Purple when electrical outlet connected. Blue when off and connected to electrical outlet. Audio Level LEDs (Green, Green, Amber, Red, Red) Volume Down Press to decrease Volume level. Volume Up Press to increase Volume level.
Parent Unit menu icons Signal Level (5 Levels) Night Vision Mode (Video also changes to Black/White). Talk Mode On. Indicates the screen off timer is set. Volume Level Control (8 Levels). No Baby Unit detected. Battery Level Indication (4 Levels). Zoom Level Control (1X, 2X). LCD Brightness Level Control (8 Levels). Audio content Playback selection - Lullabies/Soothing Sounds , Audio Books , Personal Recordings , Volume level of .
Overview of Your Baby Unit 1 2 8 3 6 7 4 10 5 1. Photo Sensor (Night Vision Mode) 2. Camera Lens 3. Infrared LEDs (x 8, for night vision) 4. High Sense Microphone 9 5. 6. 7. 8. 9. 10.
Table of contents 1. Safety Instructions...........................................................................8 2. Getting Started............................................................................... 10 2.1 2.2 2.3 2.4 2.5 Connecting the Power Supply for the Baby Unit.......................10 Fixing magnetic mount on the wall.................................................10 Connecting the Power Supply of the Parent Unit....................... 11 Desktop Stand of the Parent Unit..........
5. Wi-Fi® Internet Viewing................................................................ 19 5.1 5.2 5.3 5.4 Minimum System Requirements........................................................19 Getting started - Connecting Devices.............................................19 Setup............................................................................................................19 User Account and Camera Setup on Android™ Devices.........20 5.4.1 Power ON and Connect the Camera.................
1. Safety Instructions WARNING: Strangulation Hazard: Children have STRANGLED in cords. Keep this cord out of the reach of children (more than 3ft (1m) away). Never use extension cords with AC Adapters. Only use the AC Adapters provided.
• • • ENGLISH Wi-Fi® CAMERA UNIT SET UP & USE: Choose a location for the Baby Unit that will provide the best view of your baby in his/her crib. Place the Baby Unit on a flat surface, such as a dresser, bureau or shelf, or mount the Baby Unit on a wall securely using the keyhole slots in the underside of the stand. NEVER place the Baby Unit or cords within the crib.
2. Getting Started 2.1 Connecting the Power Supply for the Baby Unit • Insert the DC plug of the power adapter into the DC socket on the back of the Baby Unit. • Connect the other end of the power adapter to a suitable electrical outlet. • The baby unit turns on and the power indicator lights in Blue colour. Note Only use the supplied power adapter (DC5V/1000mA). 2.2 Fixing magnetic mount on the wall Pair button • Mark the position of the screw holes on the wall.
Connecting the Power Supply of the Parent Unit. ENGLISH 2.3 • Connect the small plug of the power adapter to the parent unit and the other end to the electrical outlet. Only use the enclosed adapter (5VDC/1000mA). • Press and hold the POWER button 0 to turn it ON. NOTE • A rechargeable battery (Lithium ion battery 2000mAh) inside the Parent Unit allows you to move it without losing the link and picture from the Baby Unit. The battery provides up to 5 hours operation of the Parent Unit.
2.5 Registration (Pairing) The Baby Monitor is pre-registered to your Parent Unit. You do not need to register it again unless the Baby Unit loses its link with the Parent Unit. To re-register your Baby Unit, or register a new Baby Unit, follow the procedures below: 1. Press the M button and the menu bar will pop up. 2. Press the < LEFT button or > RIGHT button until is highlighted, and the del/ add/ view/ scan menu will pop up. 3.
3.1 ENGLISH 3. Using the Baby Monitor Setting Up Place the Baby Unit in a convenient location (e.g. on a table) and point the camera lens towards the area you want to monitor. Adjust the angle of the Baby Unit's camera until you are satisfied with the image shown on the Parent Unit. NOTE Do not place the Baby Unit within the baby's reach! If there is interference with the picture or sound, try moving the units to different locations, and ensure they are not close to other electrical equipment. 3.
3.6 Temperature Display (HH °C / °F or LL °C / °F) The temperature reading from the temperature sensor at the back of the Baby Unit will be displayed at the top of the LCD screen. The readings will turn RED if the temperature goes above 29°C / 84°F or below 14°C / 57°F. The reading will change to HH °C / °F if the temperature goes above 36°C / 97°F. The reading will change to LL °C / °F if the temperature goes below 1°C / 34°F. 4. Parent Unit Menu Options 4.
Scroll + Up or - Down to select then confirm with O button. 3. Press + UP button or - DOWN button to view the desired Lullaby/Soothing Sounds. The song names appear on the screen. 4. Press O button to play the selection. 4.4.2 Audio Book (English only) Playback 4.4.3 Personal Recording Playback 1. Tap on M button then Scroll Left/Right to select option at the menu bar. 2. Scroll + Up or - Down to select then confirm with O button. 3. Press + UP button or - DOWN button to view the desired Audio Book.
4. If an alarm time is selected, the Parent Unit will beep for about 45 seconds after every 6, 4 or 2 hour period. 4.6 Camera Control 4.6.1 Add (pair) a camera 1. 2. Press the M button and the menu bar will pop up. Press the < LEFT button or > RIGHT button until is highlighted, and the del/ add/ view/ scan menu will pop up. 3. Press the + UP button or - DOWN button to select add, and press the O button to confirm. 4. Camera / / / will pop up.
ENGLISH TIP You can also press the O button repeatedly to select the avail/ / / , scan. able camera options from 4.6.3 Delete a camera 1. 2. Press the M button and the menu bar will pop up. is Press the < LEFT button or > RIGHT button until highlighted, and the del/ add/ view/ scan menu will pop up. del, and 3. Press the + UP button or - DOWN button to select press the O button to confirm. 4.
4.7 Temperature 1. Press the M button and the menu bar will pop up. 2. Press the < LEFT button or > RIGHT button until highlighted. Press O, then +UP / -DOWN to select °C or °F. 3. 4.8 1. 2. 3. is Power Saving mode Press the M button and the menu bar will pop up. Press the < LEFT button or > RIGHT button until V is highlighted. Press the + UP button or - DOWN button to select auto video off after 5 mins, 30 mins or 60 mins (if operating on batteries only)..
5.1 ENGLISH 5. Wi-Fi® Internet Viewing Minimum System Requirements Android™ System • Version 5.0 or above iPhone®/iPad® iOS • Version 9.0 or above High Speed (Wi-Fi®) Internet • At least 0.6 Mbps upload bandwidth per camera (you can test your internet speed on this site: http://www.speedtest.net) 5.
Status of LED Indication: Pair / Setup state: LED is Blue and Flashing. Unconnected state: LED is Red and Flashing. Connected state: LED is Blue and always on. Video streaming: LED is Blue and Flashing. Note: You can only setup via a compatible smartphone or tablet and not via a PC. 5.4 User Account and Camera Setup on Android™ Devices What you need • • • Wi-Fi® Camera Unit Power adapter for the Camera Device with Android™ system version 5.
5.4.4 • • A1 Add the Camera to your account A2 Tap on the screen of your device and select “I have and IPEnable model” to add camera. (Pictures A3, A4) Select “Other Cameras” for LUX64CONNECT Camera Unit setup. (Pictures A5) A3 Wi-Fi® Internet Viewing A4 A5 21 ENGLISH Note: If you already have a Hubble App account, please select Already have an Account? to go to the next step.
• • • • • • The following setup instructions will appear on the screen. (Picture A6) Follow in-App instructions to power on the camera unit and wait for a couple of minutes for it to warm up. Tap Continue when the Camera LED starts to blink. A6 The following setup instructions will appear on the screen. (Picture A7) Press and hold the PAIR button on the side of the Camera Unit, you will then hear a voice prompt “Ready for Pairing” indicating that the Camera is ready for setup. Tap Detect Camera.
• • • The App will automatically search for your camera unit, it might take a minute. (Picture A8) Your camera ID (CameraHD-0664XXXXXX) will appear on the list of networks as shown, continue to setup by tapping your camera ID, the camera is detected successfully. (Pictures A9, A10) A8 A9 A10 Tap Next to search Wi-Fi network, select your Wi-Fi Network to connect your device. (Picture A11) Enter your password then tap Submit.
• • It will take a few minutes for the Camera to connect to the Wi-Fi® network before showing the connection status, name your camera unit and tap Continue. (Pictures A13, A14) Confirm the App features of Sound and Motion Detect notified for your camera. • A13 A14 Confirm the App features of Sound and Motion Detect notified for your camera by tapping NEXT.
• • • Wi-Fi® Camera Unit Power adapter for the Camera iPhone®/iPad® with iOS version 9.0 and above 5.5.1 Power ON and Connect the Camera 5.5.2 Download Motorola Nursery App • • ENGLISH 5.5 User Account and Camera Setup on iPhone®/iPad® What you need Switch the parent unit off before connect the camera to Wi-Fi®. Connect the power adapter to electrical outlet and insert the plug into the power socket on the back of the Camera Unit, the unit turns on.
Note: If you already have a Hubble App account, please select Already have an Account to go to the next step (Picture i2). 5.5.4 • • • i1 Add the Camera to your account Make sure Bluetooth was activated on your iPhone®/iPad®. Tap on the screen of your device and select “I have and IPEnable model” to add camera. (Pictures i3, i4) Select LUX64 Connect for LUX64CONNECT Camera Unit setup.
• • • The following setup instructions will appear on the screen. (Picture i6) Follow in-App instructions to power on the camera unit and wait for a couple of minutes for it to warm up. Tap Continue when the Camera LED starts to blink. i6 The following setup instructions will appear on the screen. (Picture i7) Press and hold the PAIR button on the side of the Camera Unit, you will then hear a voice prompt “Ready for Pairing” indicating that the Camera is ready for setup.
• • • • The App will automatically search for your camera unit, it might take a minute. (Picture i8) The camera is detected successfully and your camera ID (CameraHD-0664XXXXXX) will appear on the screen as shown. (Picture i9) i8 i9 Tap Next to search Wi-Fi® network, it might take a minutes or so. (Picture i10) Select your Wi-Fi Network to connect your device and enter your password then tap Ok.
It will take a few minutes for the Camera to connect to the Wi-Fi® network before showing the connection status, name your camera unit and tap Continue. (Pictures i12, i13) • i12 i13 Confirm the App features of Sound and Motion Detect notified for your camera by tapping NEXT.
6. Camera Functions 6.1 • • • Connecting the Camera Unit to power Connect the power adapter to electrical outlet and insert the plug into the power socket on the back of the Camera Unit. The Blue LED will illuminate after approximately 30 seconds if the camera is set up. The Red LED will flash if the camera is not set up. (Note: To switch off the device, unplug the power supply.) Run the Hubble for Motorola Monitors App on your smart device. 6.
Tap to access the Melody menu and select one of the 10 pre-set melodies you wish to play on your Camera Unit. Tap to access the Soothing sounds/Audio books or Personal recordings. Talkback Tap to activate the function. Press the once to speak through round button the Camera Unit. Toggle the button again to listen to the audio feedback from the Camera Unit. Speaker Tap to toggle speaker on or off. Setting You can change the Camera settings by tapping on the Add Camera Camera Functions Settings icon.
7. Working with PC/Notebook • • • • Go to http://www.hubbleconnected.com/motorola/login/ Enter your User Name and Password and then click Login if you have already created an account. Click on the Camera list paired in your account via Android™ device or iPhone®/iPad® and the Camera view will appear on screen. You can easily stay connected with your favorite people, places and pets with live video streaming. On the website, you can change the Settings by following the Menu instructions. 8.
At the end of the product life cycle, you should not dispose of this product with normal household waste. Take this product to a collection point for the recycling of electrical and electronic equipment. The symbol on the product, user’s guide and/or box indicates this. Some of the product materials can be re-used if you take them to a recycling point. By reusing some parts or raw materials from used products you make an important contribution to the protection of the environment.
11. Help Display • Try recharging the battery pack. • Reset the Units. Unplug both the Units' electrical power, then plug them back in. • Is the Unit switched on? • Press and hold the ON/OFF button 0 on the Parent Unit for 3 seconds to switch it ON. • Is the correct camera selected? Change the camera number, if necessary. • Is the video display turned on? Press the VIDEO ON/OFF button V to turn it ON.
Noise interference on your device • To avoid background noise or echoes, ensure that there is enough distance between your device and the Wi-Fi® Camera Unit. • Use of other 2.4 GHz products, such as Bluetooth™ systems or microwave ovens, may cause interference with this product. Keep the Wi-Fi® Camera Unit at least 3 feet away from these types of products, or switch them off if they appear to be causing interference. Lost connection • Check your Wi-Fi® settings. If necessary, reconnect your Wi-Fi®.
Troubleshooting for Wi-Fi® Internet Viewing Category Problem Description / Error Solution Account I am unable to login Please check your user name even after registra- and password. tion. Account I receive an error message saying: “Email ID is not registered”. Please ensure that you have registered with us. Tap Create Account to create an account. Account What do I do if I forgot my password? Click on the “Forgot Password” link on https://app.hubbleconnected.
When I am in “remote mode”, the video stops after 5 minutes. How do I view for longer? When you are accessing your Camera via a network different from your home network (over the internet) your video times out after 5 minutes. You can click on the Camera again from the Android™/iOS application to start streaming again. If you are accessing from your webbrowser, then you can press on the Reload button to start viewing your Camera video stream again. Features The sound alert setting threshold is not right.
General What is the significance of the camera LED? The LED indicates the following status: LED flashing Red: Your Camera is booting up. After a voice prompt the camera is booted up and ready for pairing. LED Cycling Blue/Red: Your camera is in pairing mode. LED Solid Blue: The camera is paired and set up to your account. LED Flashing Blue: The camera is live streaming. LED Off - No Power to camera. Connectivi- I am not able to ty issues access my Camera.
Please check your wireless router settings. For example, for Buffalo brand routers there is an option called Wireless Isolation. Please disable this option. Camera When I try to view the Camera, I get a prompt for Camera firmware upgrade. What should I do? Please upgrade your firmware. This takes around 5 minutes. We push upgrades from time to time to improve the Camera features.
General What is the meaning of “Local Camera” and “Remote Camera”? When you are accessing your Camera from the same wireless network (Home) in which it is configured, it is a Local Camera. When you are accessing your Camera away from your home it is a Remote Camera. You may be using 3G, 4G or 4G LTE or a Wi-Fi® connection outside of your home. General How do I download the App for Android™ and iOS devices? Android™: ––Open the Google Play Store on your Android™ device.
How many users can access the Camera at one time? Connectivity issues I found interference Video streaming performance is caused by my other related to internet bandwidth, webcam devices. especially if you have 2 or more video streaming devices that are working through the same router. Help If you are accessing in Local Mode, two users are supported, after two users all streaming will go through the remote server. This allows for unlimited user access to a single Camera at one time.
12. General Information If your product is not working properly, read this Quick Start Guide or the User’s Guide of one of the models listed on page 1. Contact Customer Service: Email: support@motorolanursery.com Consumer Products and Accessories Limited Warranty (“Warranty”) Thank you for purchasing this Motorola branded product manufactured under license by Meizhou Guo Wei Electronics Co. Ltd. (“MZGW”).
MZGW or its authorized distributor at its option and within a commercially reasonable time, will at no charge repair or replace any Products or Accessories that do not conform to this Warranty. We may use functionally equivalent reconditioned/ refurbished/ preowned or new Products, Accessories or parts.
Products Covered Length of Coverage Consumer Products One (1) year from the date of the products original purchase by the first consumer purchaser of the product. Consumer Accessories Ninety (90) days from the date of the accessories original purchase by the first consumer purchaser of the product. Consumer Products and Accessories that are Repaired or Replaced The balance of the original warranty or for Ninety (90) days from the date returned to the consumer, whichever is longer.
How to Obtain Warranty Service or Other Information? To obtain service or information, please contact us by visit : motorolanursery.com or Email: support@motorolastore.com You will receive instructions on how to ship the Products or Accessories at your expense and risk, to a MZGW Authorized Repair Center.
FCC and IC regulations FCC Caution: Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
ENGLISH ISEDC Warning This device complies with Innovation, Science, and Economic Development Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d' Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence.
13. Technical Specifications BABY UNIT Frequency 2400 MHz to 2483.5 MHz Image sensor color CMOS 2M Pixels IR LED 8 pcs Operating Temperature 41oF - 104oF Power Adapter: Dongguan Becky Electronics Tech Co., Ltd. (BQ05A-0501000-U) Input 100-240V AC, 50/60Hz, 300mA; Output: 5.0V DC, 1000mA or Shenzhen YWK Electronic Co., Ltd. (YWK-AD050100-U) Input: 100-240V AC, 50/60Hz, 300mA; Out-put: 5.0V DC, 1000mA WARNING Use only with provided power supply.
ENGLISH PARENT UNIT Frequency 2400 MHz to 2483.5 MHz Display 4.3” diagonal TFT LCD Display Colors 16.7M color LCD Brightness Control 5 steps Volume Control 8 steps Power Adapter: Dongguan Becky Electronics Tech Co., Ltd. (BQ05A-0501000-U) Input 100-240V AC, 50/60Hz, 300mA; Output: 5.0V DC, 1000mA or Shenzhen YWK Electronic Co., Ltd. (YWK-AD050100-U) Input: 100-240V AC, 50/60Hz, 300mA; Out-put: 5.0V DC, 1000mA WARNING Use only with provided power supply.
Manufactured, distributed or sold by MZGW Electronics International LTD., official licensee for this product. MOTOROLA and the Stylized M logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. and are used under license. Apple logo and Safari are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play, Android, and Chrome are trademarks of Google Inc. Wi-Fi is a trademark of the Wi-Fi Alliance.
