User guide
Display Messages and
Troubleshooting Guide
Additional Information • 55
This section addresses the messages that appear on your display, 
what they mean, and what action you need to take.
DISPLAY  WHAT IT MEANS WHAT TO DO
* NOT FOR EMERGENCY OR MEDICAL INFORMATION.
Additional 
Information 
U
Mem.
Avg.
mg/dL
mmol/L
AM
PM
This is an example of a code
number stored in your meter.
Match the code number 
that appears on the display 
with the code on the vial of 
test strips that you are using.
System Check. Verifies that all
segments are working.
Appears when:
• Meter is turned on for Setup
and Memory Review
• Test strip is inserted into 
the meter 
No action required.
If all segments are not 
displayed on meter, 
call BD toll-free, 24 hours 
a day, 7 days a week, at 
1.888.BDCARES
1.888.232.2737.*
The meter is not coded.  Code your meter. Refer 
to page 13 for coding your 
blood glucose meter.
54 • Summary: How to Review Your Basic and Optional Functions
Summary: How to Review Your 
Basic and Optional Functions 
STEPS RESULT DISPLAY SETUP
REQUIRED?
No
No
Yes
(see page 37)
Yes
(see page 37)
No
Yes
(see page 37)
Press Meter turns 
Mode
ON
Press  Review up to
arrow buttons Last 30 Test
Results
Press Review up to
Mode Last 30 Insulin
Doses
(if turned ON)
Press Review 7-Day
Mode
Average 
(if turned ON)
Press Review 
Mode
14-Day Average
Press  Review Time- 
Mode
Specific Average
(if turned ON)
Press and hold Meter turns 
Mode
OFF
PM
Mem.
mg/dL
U
Mem.
PM
Mem.
mg/dL
Avg.
AM
Mem.
mg/dL
Avg.
U
Mem.
Avg.
mg/dL
mmol/L
AM
PM
Mem.
mg/dL
Avg.










