User guide

troubleshooting basics
troubleshooting basics
3130
Sensor Alarms and What to Do (continued)
To be used with…
The MiniMed Paradigm REAL-Time Insulin Pump
(continued next page)
Sensor Alarms and What to Do (continued)
To be used with…
The MiniMed Paradigm REAL-Time Insulin Pump
Transmitter ‘End of Life’ Behaviour
The transmitter has an internal battery which has a variable life depending on the degree of use. The
following information will help you troubleshoot the transmitter when it is nearing the end of its use.
A low transmitter battery notice can be found in the sensor status screen only when the sensor is in
use. It may take up to two weeks after this status is rst displayed before the transmitter completely
fails.
If the sensor is not in use, the sensor status screen cannot be accessed to provide this information.
The test plug may be used to verify battery life. If the transmitter does not ash a green light when
connected to the test plug, the transmitter is probably at the end of its use.
On some occasions however, even with a ashing light, there is not enough battery life to fully
initialise a sensor. The behaviour in this scenario is that the pump will display a bad sensor or change
sensor alert within the initialisation phase even as early as 5 minutes after connection. The patient
then is prompted to change the sensor and may use two or more and keep getting the same alarm.
Note: As the transmitter battery begins to lose strength it does not cause unreliable sensor glucose values.
Alarm What To Do
SENSOR DEAD BATTERY
The transmitter battery is dead. Press ESC and then ACT to clear.
See User Guide to troubleshoot.
Call Medtronic Diabetes 24 hour Product Helpline on
1800 777 808.
CALIBRATION ERROR
Sensor Glucose is signicantly higher than the
meter glucose.
Press ESC and then ACT to clear.
Wait one hour and enter a new BG reading.
Alarm What To Do
WEAK SIGNAL
Sensor is too far away from pump.
See User Guide.
Press ESC and then ACT to clear.
‘Weak signal’ tells you when the pump has not received a
signal from the sensor for a period of time. Move the pump
closer to the transmitter, or move the transmitter and pump
to a new place on your body.
LOST SENSOR
Pump is no longer getting sensor data.
See User Guide.
DO NOT DISCONNECT THE TRANSMITTER FROM
THE SENSOR.
Press ESC and then ACT to clear.
The pump has not received a signal from the sensor for
more than 40 minutes.
Make sure the transmitter and sensor are connected. If you
hear a ‘beep’, recalibrate with a ngerstick BG.
Use the Lost Sensor function:
ACT > Main Menu > Sensor > Sensor Start > Find Lost
Sensor
LOW XXmmol/L
Glucose is lower than user specied limit. Press ESC and then ACT to clear.
Low Glucose - the glucose value is either lower or the same
as the low glucose level set.
Conrm with ngerstick BG and treat as instructed if reading
is low.
HIGH XXmmol/L
Glucose is higher than user specied limit. Press ESC and then ACT to clear.
High Glucose - the glucose value is either higher or the
same as the high glucose level set.
Conrm with ngerstick BG and treat as instructed if reading is
high.
METER BG NOW
A meter BG is needed immediately to calibrate the
sensor in order to continue receiving SG readings.
Press ESC and then ACT to clear.
Enter Meter BG now.
SENSOR END
The sensor has reached the end of its life.
This Sensor End alert will occur after three days.
Replace the sensor.
The sensor has a maximum life of six days which starts
when the pump displays the rst METER BG NOW entry.
To restart sensor (performed once only per sensor):
ACT > Main Menu > Sensor > Sensor Start > New Sensor
SENSOR LOW BATTERY
The transmitter battery is low. Press ESC and then ACT to clear.
Disconnect transmitter from sensor and place onto charger
to recharge.
See User Guide to troubleshoot.
Call Medtronic Diabetes 24 hour Product Helpline on
1800 777 808.