User guide

124 Chapter 9
The pump is asking me to rewind
This is normal after any of the following:
1 Any E-alarms
2 Clear Settings function
3 No Delivery Alarm (during the Prime sequence)
My bolus stopped
The Bolus Stopped error can occur if the battery cap is loose or the pump was bumped or dropped
during a bolus. It can also happen if the pump receives a static shock. As a safety measure, the pump
stops the bolus when this happens.
1 If you dropped your pump, visually inspect it to make sure that it is not damaged in any way.
2 Review your bolus history and reprogram the remaining bolus, if needed.
My pump buttons are not acting right during a bolus
If the , or buttons are pressed and held down while a bolus is being delivered, the
screen will freeze on that amount. Once the button is released, the units will ramp up to the amount
delivered so far. Pressing and holding down the button will not stop the delivery of a bolus.
My pump won’t display my BG reading from my meter
1 Make sure that you are using the correct linked meter. Your pump will communicate with this meter
only.
2 Make sure your meter is on (set to “snd”) and working correctly.
3 Make sure the meter option in your pump is set to On and you have set the meter ID number
correctly on the pump.
4 Make sure your pump does not have a Low Battery alert condition.
5 Make sure the meter is within 4 feet (1.2 meters) of the pump without anything in between such as
another person, a wall, etc.
6 Make sure there is no RF (radio frequency) interference from other electronic devices that could
prevent communication. These devices can include some cell phones, cordless phones, televisions,
computers, radios, other Paradigm pumps meters and pump remote controls. To restore
communication, simply move away from these other types of devices, or turn them off.
7 Your pump will not show another reading. Make sure the pump is idle and the HOME screen is blank.