User guide

Troubleshooting 123
What is a CHECK SETTINGS alarm?
This alarm occurs after an E alarm or after you clear your pump. It is advising you to make sure that all
your settings are correct. A CHECK SETTINGS alarm occurs after any of these actions:
➠ All user settings were cleared (set back to their defaults) because there was an E-error alarm.
➠ The “Clear Settings” function was performed.
➠ After you rewind when practicing without a reservoir when your first get your pump. In this case, it
is just a reminder to make sure all your settings are programmed before you begin using the pump
with insulin.
My screen appears distorted
The screen may appear distorted or have a “rainbow” appearance if you are wearing polarized
sunglasses, are in bright sunlight, or in extreme high or low temperatures. If your screen appears
distorted:
➠ Take off your sunglasses.
➠ Move into the shade.
➠ Make sure your pump is not in direct heat (i.e., next to a heater) or cold (worn on the outside of
your clothing on a very cold day).
Do not return the pump: this is a normal property of this type of screen on any device.
I cannot get out of the priming loop
1 Is there a filled reservoir in the pump?
➠ If no, place a filled reservoir or shipping cap in the pump.
➠ If yes, make sure you are disconnected from the pump.
2 Hold the ACT button until the second set of beeps and the numbers appear on the screen.
➠ If yes, your pump is okay, go to step 4 in the section “Manual prime” in chapter 4 to finish the
manual prime.
➠ If you did not hear a second set of beeps or numbers did not appear on the screen, change your
infusion set and repeat this step.
3 If you still do not hear the beeps and see the numbers count up on the screen, call the
24 Hour HelpLine.