How-To Guide

I dropped my pump
CAUTION: Always inspect your pump to ensure there are no cracks
before exposing your pump to water, especially if your pump has
been dropped, or you suspect your pump is damaged. Water leakage
can cause the pump to malfunction, and result in injury.
Do the following:
1. Check that all connections are still tightly in place.
2. Check the display, button area, and pump case for cracks or damage.
3. Check the infusion set, including the tubing connector and tubing for cracks
or damage.
4. Review the status screen, basal rates, and other pump settings.
5. Perform the Self Test procedure. Press
and select:
Options > Utilities > Self Test
6. If the self test does not complete successfully, or if you are concerned about
your pump, call 24-Hour Technical Support for assistance and check your
blood glucose (BG).
I cannot get to the Manage Settings screen
These personalized settings, under the Manage Settings screen, should be
provided by your healthcare professional in your training session. If you go to
Options > Utilities > Manage Settings, a message appears telling you that the
feature is not normally accessible and to consult your user guide. To access the
Manage Settings screen press
and select:
1. Options > Utilities > Manage Settings
2. Simultaneously press and hold
and for about two seconds until the
Manage Settings screen appears.
My pump display times out too quickly
Your pump display times out after 15 seconds by default in order to conserve
battery power. You can increase this setting up to three minutes. Press
and
select Options > Utilities > Display Options, and then adjust the Backlight setting
as desired.
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Troubleshooting
Troubleshooting 285