How-To Guide

Troubleshooting
This chapter contains procedures and information to help you understand and
address conditions that might occur with your pump.
For a list of alarms, alerts, and messages that may appear on your pump, see Pump
alarms, alerts, and messages, on page 244.
Troubleshooting pump issues
WARNING: If you receive a critical error on your pump, the
following screen displays and the pump sirens.
Immediately disconnect from your insulin pump and discontinue
use. Contact 24-Hour Technical Support for assistance.
Remember, your body still needs insulin while your pump is
removed. It is important that you consult your healthcare
professional to determine an alternate method of receiving insulin
while your pump is removed. For more information on pump
alarms, see Pump alarms, alerts, and messages, on page 244.
Troubleshooting 283
Troubleshooting