How-To Guide

Title and text Type Explanation Next steps
Stuck button
Button pressed
for more than
3 minutes.
Alarm The pump has detected
that a button has been
pressed for an unusually
long time.
• Select OK to clear the
alarm.
• If this alarm occurs
again, call 24-Hour
Technical Support for
assistance with your
pump.
If you are unable to clear
the alarm:
•See Troubleshooting
pump issues, on
page 283.
• Consider another form
of insulin, because your
pump is not delivering
insulin.
• Check your BG and treat
as necessary.
• Call 24-Hour Technical
Support for assistance
with your pump.
CGM (sensor) alarms, alerts, and messages
The following table lists the most common or serious alarms, alerts, and messages
related to your sensor glucose (SG) readings, as well as the status of your
transmitter and sensor. The table also explains the meaning, consequences, and
the reasons why these notifications appear, and provides steps for problem
resolution.
262 Chapter 13