User Manual

Before you begin... 1
Chapter 1
Before you begin...
Availability
The pump and accompanying products are available from Medtronic MiniMed and authorized distributors.
Assistance
Medtronic MiniMed provides a 24-hour Product Help
Line for assistance. The Help Line is staffed with
technicians who are trained in the set-up and operation
of the pump and are able to answer pump-related
questions. When calling the Help Line or your local
Medtronic MiniMed office, please have your pump and
serial number available. The phone number for the 24-
hour Product Help Line is also on the back of your
pump.
Emergency kit
Keep an emergency kit with you at all times to make sure that you always have necessary supplies. Inform a family
member, co-worker, and/or friend where this emergency kit is kept. Please refer to chapter 11, “User safety” for
more information on pump safety. Your emergency kit should include these items:
➠ Fast-acting glucose tablets ➠ Paradigm Quick Reference Card
➠ Blood glucose monitoring supplies ➠ Dressing and adhesive
➠ Urine ketone monitoring supplies ➠ Glucagon Emergency Kit®
➠ Extra Paradigm infusion set and
Paradigm reservoir
➠ Extra AAA Alkaline batteries (Energizer® brand is
recommended)
➠ Insulin syringe and fast-acting insulin
(with dosage instructions from your healthcare professional)
Department Telephone number
24-hour Product Help Line
(calls within the United States)
800.646.4633
(800.MiniMed)
24-hour Product Help Line
(calls outside the United States)
818.576.5555
Web site www.minimed.com